Barnes & Noble College
Assistant Store Manager - Wallace State (Hanceville) Bookstore
Barnes & Noble College, Hanceville, Alabama, United States, 35077
Assistant Store Manager - Wallace State (Hanceville) Bookstore
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Assistant Store Manager - Wallace State (Hanceville) Bookstore
role at
Barnes & Noble College
Introduction Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment focused on delivering essential educational content, tools, and merchandise within a dynamic campus retail environment. Our teams interact directly with students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.
Overview Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work as an Assistant Store Manager in our bookstore. The Assistant Store Manager will support the Store or General Manager in the daily operation of our retail store. You will supervise employees and tasks, work directly with customers, and play an instrumental role in carrying out the directives of the manager. Cash handling, customer service, team building, and problem solving are essential skills that will be used on a daily basis.
Responsibilities As an Assistant Store Manager you will support all store operations and departments in partnership with the Store Manager or General Manager. You may be involved in purchasing for one or more departments, directing operational functions, and/or with scheduling and team development. You will deliver outstanding customer service to the academic and co-curricular community while helping the store meet or exceed sales goals, identify business opportunities, and motivate the team. You may be involved in training, directing, and counseling the team to help create excitement around products, programs, and initiatives. You will drive the team to create customer experiences that enhance bookstore loyalty and deliver measurable results on a daily basis.
Expectations
Develop a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.
Assign and direct work activities for team members or other management to ensure delivery of services, sales, and customer service.
Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases of merchandise or services when necessary.
Manage customer and/or employee issues appropriately, timely, and with respect.
Assist with hiring and training new employees for the sales floor or other departments.
Maintain an appealing sales floor—shelf, arrange, clean, and organize product or space within the store.
Assist with processing sales transactions involving cash, credit, or financial aid payments.
Physical Demands
Frequent movement within the store to access various departments, areas, and/or products.
Ability to remain in a stationary position for extended periods.
Frequent lifting.
Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
Benefits
Get paid sooner! Daily Pay earned wage access is available to all store employees.
Employee Discount
Paid sick time (accrued based on time worked)
Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
Commuter Benefits
COVID-19 Considerations Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. Positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may be expected or required.
Qualifications
3+ years’ experience in a retail setting.
1+ year supervisory experience preferred or a graduate of the Best Seller Program.
High school diploma/GED preferred.
Ability to work a flexible schedule including evenings, weekends, and holidays.
Familiarity with financial and customer service principles.
Basic reading, writing and accounting skills required.
Excellent customer service and communication skills needed.
Strong interpersonal, communication, and problem solving skills.
EEO Statement Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Note: This description reflects key responsibilities and qualifications for the role. It does not imply eligibility for any particular program or benefit, and is subject to change at management’s discretion.
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Assistant Store Manager - Wallace State (Hanceville) Bookstore
role at
Barnes & Noble College
Introduction Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment focused on delivering essential educational content, tools, and merchandise within a dynamic campus retail environment. Our teams interact directly with students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.
Overview Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work as an Assistant Store Manager in our bookstore. The Assistant Store Manager will support the Store or General Manager in the daily operation of our retail store. You will supervise employees and tasks, work directly with customers, and play an instrumental role in carrying out the directives of the manager. Cash handling, customer service, team building, and problem solving are essential skills that will be used on a daily basis.
Responsibilities As an Assistant Store Manager you will support all store operations and departments in partnership with the Store Manager or General Manager. You may be involved in purchasing for one or more departments, directing operational functions, and/or with scheduling and team development. You will deliver outstanding customer service to the academic and co-curricular community while helping the store meet or exceed sales goals, identify business opportunities, and motivate the team. You may be involved in training, directing, and counseling the team to help create excitement around products, programs, and initiatives. You will drive the team to create customer experiences that enhance bookstore loyalty and deliver measurable results on a daily basis.
Expectations
Develop a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.
Assign and direct work activities for team members or other management to ensure delivery of services, sales, and customer service.
Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases of merchandise or services when necessary.
Manage customer and/or employee issues appropriately, timely, and with respect.
Assist with hiring and training new employees for the sales floor or other departments.
Maintain an appealing sales floor—shelf, arrange, clean, and organize product or space within the store.
Assist with processing sales transactions involving cash, credit, or financial aid payments.
Physical Demands
Frequent movement within the store to access various departments, areas, and/or products.
Ability to remain in a stationary position for extended periods.
Frequent lifting.
Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
Benefits
Get paid sooner! Daily Pay earned wage access is available to all store employees.
Employee Discount
Paid sick time (accrued based on time worked)
Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
Commuter Benefits
COVID-19 Considerations Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. Positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may be expected or required.
Qualifications
3+ years’ experience in a retail setting.
1+ year supervisory experience preferred or a graduate of the Best Seller Program.
High school diploma/GED preferred.
Ability to work a flexible schedule including evenings, weekends, and holidays.
Familiarity with financial and customer service principles.
Basic reading, writing and accounting skills required.
Excellent customer service and communication skills needed.
Strong interpersonal, communication, and problem solving skills.
EEO Statement Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Note: This description reflects key responsibilities and qualifications for the role. It does not imply eligibility for any particular program or benefit, and is subject to change at management’s discretion.
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