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Ulta Beauty

Elite Stylist

Ulta Beauty, Rockville, Maryland, us, 20849

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Overview

We are the future of beauty services. Be part of the transformation. The Elite Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Elite Stylist delivers quality professional services with an emphasis on the guest’s total look. They support the Experience Manager (EM) and Assistant Services Manager (ASM) and focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge. General Summary & Scope

The Elite Stylist is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the duties and responsibilities of the position as assigned. Principal Duties & Responsibilities (Essential Functions)

Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable). Meet or exceed sales goals of average weekly sales and productivity for hair services by delivering exceptional guest service and contributing to store goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty. Perform product demonstrations with guests to drive sales and the guest service experience. Support the execution of in-store events, promotions and marketing initiatives that deliver an unrivaled guest experience. Stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about their ingredients and benefits to better serve guests. Maintain prompt, regular attendance. People

Develop guest relationships through consultations and appropriate retail and service recommendations. Serve all guests, including walk-in guests, in a timely and efficient manner. Develop a partnership with skin therapists and the retail team to provide a total-store and well-rounded guest experience. Establish professional peer and brand partner relationships that foster a shared interest in delivering exceptional guest service. Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor. Attend mandatory trainings and meetings to enable continuous professional development. Process

Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards. Follow all safety, sanitation, and infection control procedures before, during, and after services; ensure compliance with state board guidelines. Follow established service protocols to ensure a consistent and exceptional guest experience. Utilize appropriate booking and clientele systems to book guests for return services and for events. Communicate any supply needs to the Experience Manager, ensuring guest readiness at all times. Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area. Adhere to the Ulta Beauty dress code. Protect company assets by following loss prevention best practices and providing exceptional guest service. Execute other operational tasks as directed. Job Qualifications

Education

Cosmetology license Experience

Previous relevant work experience is required Skills

Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills in all service categories. Proficiency with use of equipment and chemicals needed to perform technical work Proficiency to demonstrate, recommend and sell pro hair care and makeup products Developed communication skills Ability to work independently and as part of a team Ability to build and maintain strong customer relationships, and build clientele Special Position Requirements

Work a flexible schedule to include days, evenings, weekends, and holidays Working Conditions

Continuous mobility during shift Continuous lifting and/or moving up to 10 lbs. during shift Frequent bending, reaching, and twisting during shift Ability to stand for long periods of time during shift Continuous coordination and manipulation of objects during shift If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process to determine reasonable accommodations. The pay range for this position is the higher of $17.15 - $23.60 per hour or services pay, with exact pay based on factors including education, qualifications, certifications, experience, level, shift, geographic location, and business needs. Eligible associates may also earn overtime pay as required by applicable law and tips paid by service guests. Full-time positions are eligible for paid time off and benefits. Part-time positions are eligible for certain benefits. For additional information concerning our benefits, visit our Benefits and Career Development page. About Ulta Beauty

At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care, hair care and salon services. We offer a wide range of products from many brands and provide a full-service salon in every store. We will consider for employment all qualified applicants, including those with arrest records or other criminal histories, in a manner consistent with state and local laws.

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