Topgolf
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Hospitality Manager - Golf Services
role at
Topgolf 22 hours ago Be among the first 25 applicants Join to apply for the
Hospitality Manager - Golf Services
role at
Topgolf Supervise and lead the golf services team, including training and scheduling. Manage reservations, venue operations, and guest inquiries. Ensure the cleanliness, maintenance, and organization of retail areas. Execute events, tournaments, and promotions to enhance guest experiences. Uphold operating procedures and service and safety standards, especially guest satisfaction. Resolve guest concerns promptly to maintain a high level of customer satisfaction.
Job Responsibilities
Supervise and lead the golf services team, including training and scheduling. Manage reservations, venue operations, and guest inquiries. Ensure the cleanliness, maintenance, and organization of retail areas. Execute events, tournaments, and promotions to enhance guest experiences. Uphold operating procedures and service and safety standards, especially guest satisfaction. Resolve guest concerns promptly to maintain a high level of customer satisfaction.
Critical Skills & Experience Requirements
Prior experience in golf course management or related hospitality roles. Strong leadership and team management skills to guide and motivate staff. Exceptional customer service and communication abilities to create a welcoming environment. Proficiency in reservation software and basic computer skills.
ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Restaurants, Hospitality, and Entertainment Providers Referrals increase your chances of interviewing at Topgolf by 2x Get notified about new Hospitality Manager jobs in
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Hospitality Manager - Golf Services
role at
Topgolf 22 hours ago Be among the first 25 applicants Join to apply for the
Hospitality Manager - Golf Services
role at
Topgolf Supervise and lead the golf services team, including training and scheduling. Manage reservations, venue operations, and guest inquiries. Ensure the cleanliness, maintenance, and organization of retail areas. Execute events, tournaments, and promotions to enhance guest experiences. Uphold operating procedures and service and safety standards, especially guest satisfaction. Resolve guest concerns promptly to maintain a high level of customer satisfaction.
Job Responsibilities
Supervise and lead the golf services team, including training and scheduling. Manage reservations, venue operations, and guest inquiries. Ensure the cleanliness, maintenance, and organization of retail areas. Execute events, tournaments, and promotions to enhance guest experiences. Uphold operating procedures and service and safety standards, especially guest satisfaction. Resolve guest concerns promptly to maintain a high level of customer satisfaction.
Critical Skills & Experience Requirements
Prior experience in golf course management or related hospitality roles. Strong leadership and team management skills to guide and motivate staff. Exceptional customer service and communication abilities to create a welcoming environment. Proficiency in reservation software and basic computer skills.
ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Restaurants, Hospitality, and Entertainment Providers Referrals increase your chances of interviewing at Topgolf by 2x Get notified about new Hospitality Manager jobs in
St Louis, MO . St Louis, MO $139,000.00-$182,000.00 5 days ago St Louis, MO $50,000.00-$60,000.00 1 month ago General Manager, Airport Customer Experience
General Manager-Great American Bagel-Lambert Int Airport
GENERAL MANAGER - MainStay Suites St. Louis Galleria
St Louis, MO $80,000.00-$95,000.00 2 months ago General Manager-Great Wraps C-Lambert Int Airport
Events Manager - Rooftop Sales and Bar Operations
General Manager-Peacemaker-Lambert Int Airport
St Louis, MO $50,000.00-$55,000.00 3 weeks ago St Louis, MO $90,000.00-$110,000.00 3 weeks ago Caseyville, IL $80,000.00-$110,000.00 1 month ago Chesterfield, MO $60,000.00-$70,000.00 1 month ago Front of House Hourly Manager (Team Lead)
St Louis, MO $100,000.00-$200,000.00 2 weeks ago Casino Operations Assistant Shift Manager
Restaurant General Manager (8149)- $3,000 Sign-on Bonus!
Fairview Heights, IL $55,000.00-$65,000.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr