Spirehotels
Hilton Garden Inn Detroit Downtown
Detroit, MI 48226, USA
Description SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.
This role is dedicated to delivering exceptional Guest Services as part of our Sales & Catering TEAM, ensuring the smooth operation of the hotel's sales function. As a Sales Manager, your primary responsibility is to manage accounts, ensuring exceptional guest satisfaction while actively soliciting both past and new business. The goal is to achieve or exceed all revenue targets, including room nights, average rates, and room rentals.
Essential Job Functions:
Deliver best-in-class service to our guests with engagement and thoughtfulness
Drive group sales by proactively seeking new business opportunities and responding promptly to inquiries
Lead and manage the efficient sale of guest room nights and room rentals within the Sales & Catering Division
Conduct site inspections with potential and existing clients, showcasing our exceptional offering
Coordinate with relevant departments to ensure seamless account servicing
Build and nurture strong relationships with the local Chamber of Commerce, civic groups, and businesses
Physical Demands:
Ability to sit for long periods of time
Ability to exercise judgement in evaluating situations and making sound decisions
Qualifications:
Education:
High school diploma or its equivalent
Experience:
Two years Hospitality Sales and/or Convention Service experience preferred
Confident utilizing MS Outlook, Word, and Excel
Previous experience with hotel PMS systems a plus
Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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Description SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.
This role is dedicated to delivering exceptional Guest Services as part of our Sales & Catering TEAM, ensuring the smooth operation of the hotel's sales function. As a Sales Manager, your primary responsibility is to manage accounts, ensuring exceptional guest satisfaction while actively soliciting both past and new business. The goal is to achieve or exceed all revenue targets, including room nights, average rates, and room rentals.
Essential Job Functions:
Deliver best-in-class service to our guests with engagement and thoughtfulness
Drive group sales by proactively seeking new business opportunities and responding promptly to inquiries
Lead and manage the efficient sale of guest room nights and room rentals within the Sales & Catering Division
Conduct site inspections with potential and existing clients, showcasing our exceptional offering
Coordinate with relevant departments to ensure seamless account servicing
Build and nurture strong relationships with the local Chamber of Commerce, civic groups, and businesses
Physical Demands:
Ability to sit for long periods of time
Ability to exercise judgement in evaluating situations and making sound decisions
Qualifications:
Education:
High school diploma or its equivalent
Experience:
Two years Hospitality Sales and/or Convention Service experience preferred
Confident utilizing MS Outlook, Word, and Excel
Previous experience with hotel PMS systems a plus
Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr