Xfinity
Overview
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries, and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary Salary:
$22.74 per hour total target compensation (Base rate $15.05 + Targeted Commission)
What we are known for
Great Places to Work has named Comcast NBCUniversal one of its ‘100 Best Companies to Work For’
For the sixth time, Comcast is named a Top Company in the U.S. by LinkedIn
Comcast is named a top 20 company on DiversityInc’s ‘Top 50’ List
At Comcast, we are innovators and leaders—inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. We are the largest network in America and our diverse talents propel us to be a Fortune 40 industry leader. Our teammates go above and beyond to ensure customer satisfaction and pride in our work, products, services, and community dedication.
Job Description What you will be doing :
Working directly with customers in a retail location, evaluating potential product needs, and making appropriate recommendations.
Providing outstanding customer service with all interactions.
Help customers interpret and clarify their account statements and pay their bills in the store.
Solve customer issues, answer questions, assist with accounts, upgrade services, and process requests.
Provide expert-level understanding of customers and Comcast products and services.
Maintain detailed sales product knowledge, including competitive information.
Contribute to a fun and competitive environment to connect our products and services to customers’ everyday lives.
If you are a tech enthusiast, enjoy learning new things, and value a culture built on customer support, this is a career with no limits. We offer on-the-job training, comprehensive benefits, and uncapped salary potential with commissions. Show the world what you’re made of!
We are hiring immediately.
Join Comcast and be a Part of Something Big.
Employee Expectations Employees at all levels are expected to:
Understand our Operating Principles and use them as guidelines for how you do your job.
Own the customer experience by prioritizing customer needs and promoting our products and services.
Know your stuff—be an enthusiastic learner, user, and advocate of our technology and services.
Win as a team by collaborating and embracing new ideas.
Be an active part of the Net Promoter System to incorporate feedback and improve the customer experience.
Drive results and growth.
Respect and promote inclusion and diversity.
Do what’s right for each other, our customers, investors, and our communities.
What you will need to have
High School Diploma or equivalent
Typically 2–5 years of related experience; consumer electronics/wireless retail sales experience preferred
Ability to work a flexible schedule including evenings, weekends, holidays, and overtime as needed; ability to work in alternate stores outside of the home base store
Regular, punctual attendance
Ability to carry and/or lift 25-pound boxes, and to stand and move around the store
Perks and Benefits Comcast provides best-in-class benefits including Day-One coverage. Perks may include Medical, Dental, Vision, Comcast XFINITY services, discount tickets, Paid Parental Leave, Tuition Reimbursement up to $8,000, Paid Time Off, and a 401K with up to 6% match.
Day-One benefits apply. Details vary by location and role.
Disclaimer and Equal Opportunity This information is designed to indicate the general nature and level of work performed. It is not intended to be an exhaustive list of duties, responsibilities, or qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer. We provide reasonable accommodations for applicants with disabilities during the application or interview process. Please contact us to request accommodation.
Skills
Communication, Critical Thinking, Problem Solving, Customer-Focused, Persuasion
Professional Integrity, Resilience, Self Motivation, Teamwork
Technical Knowledge, Workplace Organization
Compensation Base Pay: $15.05; Total Target Compensation: $22.74 (Base + Targeted Commission). Most sales roles offer commissions and most non-sales roles offer bonuses. Comcast also provides comprehensive benefits. For more details, please visit the compensation and benefits summary on our careers site.
The application window is 30 days from the posting date, unless the number of applicants requires it to close sooner or later.
Education & Certifications Education:
High School Diploma / GED (Required)
Certifications:
(if applicable)
Relevant Work Experience:
2-5 Years
Comcast is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by law.
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Job Summary Salary:
$22.74 per hour total target compensation (Base rate $15.05 + Targeted Commission)
What we are known for
Great Places to Work has named Comcast NBCUniversal one of its ‘100 Best Companies to Work For’
For the sixth time, Comcast is named a Top Company in the U.S. by LinkedIn
Comcast is named a top 20 company on DiversityInc’s ‘Top 50’ List
At Comcast, we are innovators and leaders—inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. We are the largest network in America and our diverse talents propel us to be a Fortune 40 industry leader. Our teammates go above and beyond to ensure customer satisfaction and pride in our work, products, services, and community dedication.
Job Description What you will be doing :
Working directly with customers in a retail location, evaluating potential product needs, and making appropriate recommendations.
Providing outstanding customer service with all interactions.
Help customers interpret and clarify their account statements and pay their bills in the store.
Solve customer issues, answer questions, assist with accounts, upgrade services, and process requests.
Provide expert-level understanding of customers and Comcast products and services.
Maintain detailed sales product knowledge, including competitive information.
Contribute to a fun and competitive environment to connect our products and services to customers’ everyday lives.
If you are a tech enthusiast, enjoy learning new things, and value a culture built on customer support, this is a career with no limits. We offer on-the-job training, comprehensive benefits, and uncapped salary potential with commissions. Show the world what you’re made of!
We are hiring immediately.
Join Comcast and be a Part of Something Big.
Employee Expectations Employees at all levels are expected to:
Understand our Operating Principles and use them as guidelines for how you do your job.
Own the customer experience by prioritizing customer needs and promoting our products and services.
Know your stuff—be an enthusiastic learner, user, and advocate of our technology and services.
Win as a team by collaborating and embracing new ideas.
Be an active part of the Net Promoter System to incorporate feedback and improve the customer experience.
Drive results and growth.
Respect and promote inclusion and diversity.
Do what’s right for each other, our customers, investors, and our communities.
What you will need to have
High School Diploma or equivalent
Typically 2–5 years of related experience; consumer electronics/wireless retail sales experience preferred
Ability to work a flexible schedule including evenings, weekends, holidays, and overtime as needed; ability to work in alternate stores outside of the home base store
Regular, punctual attendance
Ability to carry and/or lift 25-pound boxes, and to stand and move around the store
Perks and Benefits Comcast provides best-in-class benefits including Day-One coverage. Perks may include Medical, Dental, Vision, Comcast XFINITY services, discount tickets, Paid Parental Leave, Tuition Reimbursement up to $8,000, Paid Time Off, and a 401K with up to 6% match.
Day-One benefits apply. Details vary by location and role.
Disclaimer and Equal Opportunity This information is designed to indicate the general nature and level of work performed. It is not intended to be an exhaustive list of duties, responsibilities, or qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer. We provide reasonable accommodations for applicants with disabilities during the application or interview process. Please contact us to request accommodation.
Skills
Communication, Critical Thinking, Problem Solving, Customer-Focused, Persuasion
Professional Integrity, Resilience, Self Motivation, Teamwork
Technical Knowledge, Workplace Organization
Compensation Base Pay: $15.05; Total Target Compensation: $22.74 (Base + Targeted Commission). Most sales roles offer commissions and most non-sales roles offer bonuses. Comcast also provides comprehensive benefits. For more details, please visit the compensation and benefits summary on our careers site.
The application window is 30 days from the posting date, unless the number of applicants requires it to close sooner or later.
Education & Certifications Education:
High School Diploma / GED (Required)
Certifications:
(if applicable)
Relevant Work Experience:
2-5 Years
Comcast is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by law.
#J-18808-Ljbffr