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Nova 401(k) Associates

Defined Contribution MEP Account Manager

Nova 401(k) Associates, Houston, Texas, United States, 77246

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Overview Defined Contribution MEP Account Manager role at Nova 401(k) Associates. This is a fully remote position with home office setup provided. Nova has offered remote work for over 10 years and emphasizes a strong implementation and client service focus. The team is transforming Account Manager roles to emphasize review and client/advisor service, supported by a robust operations group.

Nova 401(k) Associates is a national third-party, non-producing administration firm with a strong sales presence, offering career advancement opportunities.

What Nova Offers You

37.5-hour work week with great work-life balance

Generous PTO and overtime pay

Financial support for professional designations and ongoing training

Competitive compensation package including medical, dental, disability, life insurance, a 401(k) plan, and an HSA

Job Responsibilities

Maintain client and advisor relationships with a high active client retention rate

Maintain a caseload of MEP adopters, approximately 50% split between ADP and Safe Harbor plans

Manage and prioritize workload towards weekly goals in a results-oriented team environment

Exemplify superior client service and ability to consult with clients regarding plan operation and design

Collaborate with other Nova departments, record-keepers, and advisors to ensure a great client experience

Document all client interactions in the workflow management system

Follow Nova policies and procedures in all work

Proactively communicate with MEP clients and investment advisors about new industry developments

Qualifications

Five or more years of 401(k) plan administration experience

Strong knowledge of ADP/ACP, 415, 410(b), Top Heavy, and 401(a)(4) non-discrimination testing

Familiarity with MEP service models and providers is a plus

NIPA credential, ASPPA credential, or a 4-year college degree

Excellent written and verbal communication skills

Excellent time management, organizational skills, and ability to multi-task

Ability to proactively and independently manage a book of business

High level of critical thinking; lifelong learner and coachable

Compensation and Benefits

Base Salary $74,000 - $95,000

Salaried, non-exempt

Medical, dental, disability, and life insurance

Paid time off

401(k) plan with employer match

Work Location / Hours

Work from home

Must work from USA and be authorized to work for any US employer

Company provides all necessary computer equipment

37.5-hour work week

Start time between 7:30 am and 8:30 am

About the Process We manage the recruitment process through Greenhouse. To ensure you receive our emails, whitelist Greenhouse.com and Nova401k.com and periodically check junk mail. All interviews are conducted via video – no travel required.

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