Lowe's Companies, Inc.
Full Time - Sales Specialist - Millwork - Day
Lowe's Companies, Inc., Cicero, New York, United States
Overview
Join to apply for the
Full Time - Sales Specialist - Millwork - Day
role at
Lowe's Companies, Inc. You will be one of the first people our customers meet. Your sales expertise helps customers find the products they need and transforms project ideas into reality. If you enjoy helping people and solving problems in a fast-paced environment, this is the perfect role for you. Day-to-Day
Sales Specialists at Lowe's are active, moving throughout the store or garden center, answering phones, and talking to customers. You will spend most of your time communicating with customers—discussing project needs, answering questions, and helping them accomplish home improvement goals. You will become the product expert, informing customers of specifications, features, promotions, and financing options to close a sale. Your consulting services help ensure customer needs are met before leaving the store. You will be working in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. Key Responsibilities
Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion If in the Pro Department, focus on external accounts and outside sales and services Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock Perform price reviews by pricing policies and ensure maintenance of pricing and documentation Support all checkout functions, call buttons, departmental pages, or requests for assistance Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs Complete other duties as assigned Minimum Qualifications
High School Diploma or GED 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met) 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics Able to Read, write, and perform basic arithmetic Able to stand and sit for prolonged periods Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement) Preferred Qualifications
1 year of experience in completing customer sales orders 1 Year Experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan 2 years of experience designing customized products for customers using 20/20 or CAD systems Professional certification related to the department being considered Bi-lingual skills Benefits
Earn more from your sales performance with additional bonus opportunities Health insurance options Tuition assistance program Company-matching 401(k) 10% Associate Discount Track to the Trades program Travel Requirements
This role does not require regular travel; however, occasional travel to meetings, training, or to support neighboring stores may occur. Working Conditions
Environmental factors vary by location. You may work indoors or outdoors in varying climates, with possible noises and moving equipment. Lifting guidelines: single lifts up to 75 pounds; team lifts may be used for heavier items. Powered equipment usage as required with proper training. About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a Fortune 50 home improvement company serving approximately 16 million customer transactions weekly in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 stores and employs about 300,000 associates. For more information, visit Lowes.com. Pay Range
Pay Range: $17.50 - $19.60 per hour. Starting pay may vary based on factors including position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit the Lowe's benefits page. Equal Opportunity
Note: The following EEO statement is retained in the reformatted content as required outreach language.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under law.
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Join to apply for the
Full Time - Sales Specialist - Millwork - Day
role at
Lowe's Companies, Inc. You will be one of the first people our customers meet. Your sales expertise helps customers find the products they need and transforms project ideas into reality. If you enjoy helping people and solving problems in a fast-paced environment, this is the perfect role for you. Day-to-Day
Sales Specialists at Lowe's are active, moving throughout the store or garden center, answering phones, and talking to customers. You will spend most of your time communicating with customers—discussing project needs, answering questions, and helping them accomplish home improvement goals. You will become the product expert, informing customers of specifications, features, promotions, and financing options to close a sale. Your consulting services help ensure customer needs are met before leaving the store. You will be working in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. Key Responsibilities
Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion If in the Pro Department, focus on external accounts and outside sales and services Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock Perform price reviews by pricing policies and ensure maintenance of pricing and documentation Support all checkout functions, call buttons, departmental pages, or requests for assistance Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs Complete other duties as assigned Minimum Qualifications
High School Diploma or GED 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met) 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics Able to Read, write, and perform basic arithmetic Able to stand and sit for prolonged periods Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement) Preferred Qualifications
1 year of experience in completing customer sales orders 1 Year Experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan 2 years of experience designing customized products for customers using 20/20 or CAD systems Professional certification related to the department being considered Bi-lingual skills Benefits
Earn more from your sales performance with additional bonus opportunities Health insurance options Tuition assistance program Company-matching 401(k) 10% Associate Discount Track to the Trades program Travel Requirements
This role does not require regular travel; however, occasional travel to meetings, training, or to support neighboring stores may occur. Working Conditions
Environmental factors vary by location. You may work indoors or outdoors in varying climates, with possible noises and moving equipment. Lifting guidelines: single lifts up to 75 pounds; team lifts may be used for heavier items. Powered equipment usage as required with proper training. About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a Fortune 50 home improvement company serving approximately 16 million customer transactions weekly in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 stores and employs about 300,000 associates. For more information, visit Lowes.com. Pay Range
Pay Range: $17.50 - $19.60 per hour. Starting pay may vary based on factors including position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit the Lowe's benefits page. Equal Opportunity
Note: The following EEO statement is retained in the reformatted content as required outreach language.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under law.
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