Robert Graham Designs
KeyHolder, Robert Graham - Mohegan Sun
Robert Graham Designs, Montville, Connecticut, us, 06353
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KeyHolder, Robert Graham - Mohegan Sun
role at
Robert Graham Designs
Robert Graham was founded in 2001 and is an American eclectic luxury men’s and women’s apparel brand. Robert Graham offers excellent career growth opportunities, competitive salaries and benefits within a dynamic work environment.
Keyholder Responsibilities Sales Generation
Meet sales goals and continuously motivate sales staff to meet assigned sales and productivity goals
Support the development of associates’ sales techniques, ensuring utilization of elevated levels of sales and service to maximize sales
Demonstrate an in-depth knowledge of the merchandise and ensure selling is fluent in all aspects of product knowledge with an ability to grow within the company
Demonstrate sales leadership for staff by playing an active role on the selling floor and collaborate with management to identify marketing opportunities to support sales
Work with the Store Manager to develop events/incentives that will continue to grow the customer base, with particular emphasis on building the local market
Customer Service
Ensure all associates provide the highest level of customer service to achieve World Class Service standards
Ensure staff maintains constant client communication through referring to client books and client database
Resolve all client problems and complaints quickly and effectively
Assist sales associates with various customer service issues such as dissatisfied customers, returns, and defective merchandise
Empower associates to make decisions in the customer’s best interest that also support the Company’s philosophy
Our Best Fit Candidate Would Have
Is dedicated to meeting the expectations and requirements of internal and external customers
Gets first‑hand customer information and uses it for improvements in products and services
Acts with customers in mind; establishes and maintains effective relationships with customers
Is knowledgeable and enthusiastic about fashion
Has excellent communication skills
Is available to work mornings, mid shifts, nights, weekends and holidays and reports to work on a timely fashion
Has the ability to support management with supervision of scheduled staff in the store
Holds a Store Key
This commission eligible position will receive a generous employee discount at Robert Graham
Robert Graham is an equal opportunity employer.
#J-18808-Ljbffr
KeyHolder, Robert Graham - Mohegan Sun
role at
Robert Graham Designs
Robert Graham was founded in 2001 and is an American eclectic luxury men’s and women’s apparel brand. Robert Graham offers excellent career growth opportunities, competitive salaries and benefits within a dynamic work environment.
Keyholder Responsibilities Sales Generation
Meet sales goals and continuously motivate sales staff to meet assigned sales and productivity goals
Support the development of associates’ sales techniques, ensuring utilization of elevated levels of sales and service to maximize sales
Demonstrate an in-depth knowledge of the merchandise and ensure selling is fluent in all aspects of product knowledge with an ability to grow within the company
Demonstrate sales leadership for staff by playing an active role on the selling floor and collaborate with management to identify marketing opportunities to support sales
Work with the Store Manager to develop events/incentives that will continue to grow the customer base, with particular emphasis on building the local market
Customer Service
Ensure all associates provide the highest level of customer service to achieve World Class Service standards
Ensure staff maintains constant client communication through referring to client books and client database
Resolve all client problems and complaints quickly and effectively
Assist sales associates with various customer service issues such as dissatisfied customers, returns, and defective merchandise
Empower associates to make decisions in the customer’s best interest that also support the Company’s philosophy
Our Best Fit Candidate Would Have
Is dedicated to meeting the expectations and requirements of internal and external customers
Gets first‑hand customer information and uses it for improvements in products and services
Acts with customers in mind; establishes and maintains effective relationships with customers
Is knowledgeable and enthusiastic about fashion
Has excellent communication skills
Is available to work mornings, mid shifts, nights, weekends and holidays and reports to work on a timely fashion
Has the ability to support management with supervision of scheduled staff in the store
Holds a Store Key
This commission eligible position will receive a generous employee discount at Robert Graham
Robert Graham is an equal opportunity employer.
#J-18808-Ljbffr