Burlington Stores, Inc.
Retail Store Closing Lead - Part-Time
Burlington Stores, Inc., American Fork, Utah, United States, 84003
Overview
Join to apply for the
Retail Store Closing Lead - Part-Time
role at
Burlington Stores, Inc. If you want an exciting job with one of the largest off-price retail stores in the nation, join Burlington Stores, Inc. as a Retail Store Closing Lead. The Retail Store Closing Lead is the visible leader on the sales floor, ensuring a consistently positive customer and associate experience. The Lead will circulate throughout the store and engage with customers and associates in a manner consistent with Burlington's Core Values, using the Retail Store Closing Lead Sales Driving Priorities to provide coaching, recognition, and task follow up. The Lead will support the store leadership team by working closing shifts on nights and weekends as part of the leadership rotation schedule. Responsibilities
Role model exemplary customer service behaviors and provide a great Customer Service experience to all customers and associates. Engage associates, promote open communication, provide recognition and coaching in the moment. Touch base with each associate to establish priorities. Monitor the front-end experience and ensure a great first and last impression. Observe and provide feedback to the Customer Service Lead on speed of checkout, line management and friendliness. Review daily staffing, lunch/break schedules and cashier coverage. Assign back-up cashier to ensure timely processing during peak periods. Evaluate recovery needs, monitor fitting room, selling floor, front end, missing ticket trouble rack, and sizing recovery. Follow up on assigned workload planner and tasks and ensure completion. Ensure associates understand the expectations and have the tools necessary to perform them. Conduct AM/PM store rallies and complete closing communication for opening Manager on Duty. Qualifications / Requirements
Candidates must be able to work a flexible schedule, including nights, weekends, and holidays as required. Are excited to deliver great values to customers every day; take pride and ownership in helping drive positive results for a team; are committed to treating colleagues and customers with respect; believe in the power of diversity and inclusion; want to participate in initiatives that positively impact the world around you. Compensation and Benefits
Base Pay: $14.00 per hour Location: 01118 - American Fork Posting Number: P1-1074560-5 Position Type: Regular Part-Time Career Site Category: Store Associate Position Category: Retail Store Base Pay: $14.00 - $14.00 per hour Additional Notes
Burlington associates work hard and have fun together. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Benefits for part-time associates may include medical coverage, a 401(k) plan, paid time off after one year of service, paid holidays, and paid sick time in accordance with applicable law, based on hours worked and eligibility.
#J-18808-Ljbffr
Join to apply for the
Retail Store Closing Lead - Part-Time
role at
Burlington Stores, Inc. If you want an exciting job with one of the largest off-price retail stores in the nation, join Burlington Stores, Inc. as a Retail Store Closing Lead. The Retail Store Closing Lead is the visible leader on the sales floor, ensuring a consistently positive customer and associate experience. The Lead will circulate throughout the store and engage with customers and associates in a manner consistent with Burlington's Core Values, using the Retail Store Closing Lead Sales Driving Priorities to provide coaching, recognition, and task follow up. The Lead will support the store leadership team by working closing shifts on nights and weekends as part of the leadership rotation schedule. Responsibilities
Role model exemplary customer service behaviors and provide a great Customer Service experience to all customers and associates. Engage associates, promote open communication, provide recognition and coaching in the moment. Touch base with each associate to establish priorities. Monitor the front-end experience and ensure a great first and last impression. Observe and provide feedback to the Customer Service Lead on speed of checkout, line management and friendliness. Review daily staffing, lunch/break schedules and cashier coverage. Assign back-up cashier to ensure timely processing during peak periods. Evaluate recovery needs, monitor fitting room, selling floor, front end, missing ticket trouble rack, and sizing recovery. Follow up on assigned workload planner and tasks and ensure completion. Ensure associates understand the expectations and have the tools necessary to perform them. Conduct AM/PM store rallies and complete closing communication for opening Manager on Duty. Qualifications / Requirements
Candidates must be able to work a flexible schedule, including nights, weekends, and holidays as required. Are excited to deliver great values to customers every day; take pride and ownership in helping drive positive results for a team; are committed to treating colleagues and customers with respect; believe in the power of diversity and inclusion; want to participate in initiatives that positively impact the world around you. Compensation and Benefits
Base Pay: $14.00 per hour Location: 01118 - American Fork Posting Number: P1-1074560-5 Position Type: Regular Part-Time Career Site Category: Store Associate Position Category: Retail Store Base Pay: $14.00 - $14.00 per hour Additional Notes
Burlington associates work hard and have fun together. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Benefits for part-time associates may include medical coverage, a 401(k) plan, paid time off after one year of service, paid holidays, and paid sick time in accordance with applicable law, based on hours worked and eligibility.
#J-18808-Ljbffr