State of Arizona
Education, Reports, and Systems Manager
State of Arizona, Phoenix, Arizona, United States, 85003
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Education, Reports, and Systems Manager
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State of Arizona The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. Job Summary The Bureau of Marijuana Licensing (BML) Adult-Use and Medical Marijuana Programs are major statewide programs that have a significant public, agency, and financial impact. The Education/Reports/System Manager for the Bureau of Marijuana Licensing is a subject matter expert with extensive knowledge of the division's business and information technology systems. Job Duties Lead technology projects related to the bureau's licensing systems, ensuring efficient business operation processes. Work with BML staff to ensure timely and accurate processing. Determine reports needed to evaluate data quality. Develop the reports. Run and evaluate reports to identify data problems. Provide written and verbal feedback to appropriate internal and/or external customers. Use CQI methods to implement process improvements. Manage and direct subordinate staff (work assignments, setting priorities, hiring, discipline, providing training, approving leave requests, and preparing evaluations). Knowledge Of Thorough knowledge of public sector program administration of a program with complex requirements. Supervision and management principles and techniques; governing statutes, rules, policies, and procedures. Principles of data quality and customer service techniques, including complex problem solving. Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies. Skill In Leadership and interpersonal relationships in relation to working with other staff, managers, contractors, and staff from other departments and agencies. Establish priorities, critical thinking and problem solving techniques. Excellent oral and written communication skills, organizational skills in achieving assigned objectives. Use of office equipment and computer systems, operate new computer systems and processing equipment. Analyzing and applying complex statutes, rules, and regulations. Ability To Communicate, collaborate, and provide consultation to staff as well as internal and external customers. Efficiently manage subordinate staff. Complete assigned tasks and projects. Analyze complex situations to determine appropriate solutions. Critical thinking to enhance problem solving. Plan, assign, and coordinate the flow of work within the section. Work in a fast-paced, high volume office setting dealing with the public. Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination. Selective Preference(s) Bachelor's degree in a related field with 4 years of work experience in a management or a leadership role OR 6 years work experience may be considered in lieu of a degree. Pre-Employment Requirements If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits The State of Arizona provides an excellent comprehensive benefits package including affordable medical and dental insurance plans, paid vacation and sick time, paid Parental Leave, 10 paid holidays per year, wellness program and plans, life insurance, short/long-term disability insurance, defined retirement plan, award winning Infant at Work program, credit union membership, transit subsidy, and ADHS Student Assistance Pilot Program. Retirement To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will contribute to the ASRS in an amount equal to your contribution. Contact Us The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing virginia.hassard@adhs.gov.
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Education, Reports, and Systems Manager
role at
State of Arizona The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. Job Summary The Bureau of Marijuana Licensing (BML) Adult-Use and Medical Marijuana Programs are major statewide programs that have a significant public, agency, and financial impact. The Education/Reports/System Manager for the Bureau of Marijuana Licensing is a subject matter expert with extensive knowledge of the division's business and information technology systems. Job Duties Lead technology projects related to the bureau's licensing systems, ensuring efficient business operation processes. Work with BML staff to ensure timely and accurate processing. Determine reports needed to evaluate data quality. Develop the reports. Run and evaluate reports to identify data problems. Provide written and verbal feedback to appropriate internal and/or external customers. Use CQI methods to implement process improvements. Manage and direct subordinate staff (work assignments, setting priorities, hiring, discipline, providing training, approving leave requests, and preparing evaluations). Knowledge Of Thorough knowledge of public sector program administration of a program with complex requirements. Supervision and management principles and techniques; governing statutes, rules, policies, and procedures. Principles of data quality and customer service techniques, including complex problem solving. Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies. Skill In Leadership and interpersonal relationships in relation to working with other staff, managers, contractors, and staff from other departments and agencies. Establish priorities, critical thinking and problem solving techniques. Excellent oral and written communication skills, organizational skills in achieving assigned objectives. Use of office equipment and computer systems, operate new computer systems and processing equipment. Analyzing and applying complex statutes, rules, and regulations. Ability To Communicate, collaborate, and provide consultation to staff as well as internal and external customers. Efficiently manage subordinate staff. Complete assigned tasks and projects. Analyze complex situations to determine appropriate solutions. Critical thinking to enhance problem solving. Plan, assign, and coordinate the flow of work within the section. Work in a fast-paced, high volume office setting dealing with the public. Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination. Selective Preference(s) Bachelor's degree in a related field with 4 years of work experience in a management or a leadership role OR 6 years work experience may be considered in lieu of a degree. Pre-Employment Requirements If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits The State of Arizona provides an excellent comprehensive benefits package including affordable medical and dental insurance plans, paid vacation and sick time, paid Parental Leave, 10 paid holidays per year, wellness program and plans, life insurance, short/long-term disability insurance, defined retirement plan, award winning Infant at Work program, credit union membership, transit subsidy, and ADHS Student Assistance Pilot Program. Retirement To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will contribute to the ASRS in an amount equal to your contribution. Contact Us The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing virginia.hassard@adhs.gov.
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