Service Corporation International
Overview
Funeral Director/Embalmer — Service Corporation International Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Responsibilities
Compassionately facilitates funeral arrangement discussions with deceased next of kin and presides over visitation, funeral, and graveside services in accordance with family’s wishes; company expectations; and local, state, or federal laws. May perform Embalming responsibilities. As the licensed Funeral Director, responsible for the compliance with all mortuary, health, and vital statistics regulation compliance within the funeral establishment(s). Arrangements Conference: Receives or initiates call to deceased next of kin. Exhibiting concern and empathy, obtains or confirms deceased and family contact information, briefly discusses needs (including languages), schedules Arrangement appointment, and emails appointment confirmation. May perform removals or transfers adhering to company standards and processes. Cares for deceased in a respectful manner. Updates removal status in proprietary software. Greets next of kin and escorts to meeting space. Initiates and facilitates Arrangements Conference while assessing needs and summarizing desired outcomes. Discusses available life insurance and benefits, such as Veteran. Promotes funeral, cemetery, and crematory services and merchandise. Transitions Arrangement Conference to Funeral Services Counselor/Advisor to present cemetery property and merchandise options, pricing, and contract completion. In absence of an FSA/FSC, may perform FSA/FSC responsibilities. Responsible for reviewing and authorizing merchandise and service contract revisions. Directing Services
Confirms authorization to proceed with service Arrangements. Presides as Master of Ceremonies (MC) for visitation, funeral, or graveside services in a professional, organized, and caring manner consistent with Company standards. Shall be present for graveside services included in the purchase agreement. Shall be present when the casket containing a human body is placed in a grave, crypt, or burial vault and verifies that any personal belongings are removed from the deceased prior to burial per the Arrangements. Visually inspects deceased, adjusts casket dressing, deceased attire or makeup, or communicates concerns to preparation staff. Visually inspects Services Arrangements against contractual arrangements and the next of kin expectations; initiates corrective action as appropriate; may provide instruction or guidance to services team members. Interacts with the family to fulfill the death care requests. While interacting with family and guests, obtains leads for pre-need services. Event Planning
Perform event planning responsibilities including resource planning and ordering music, flowers, or catering to fulfill Arrangement requests. Produces Memorial products that may include scanning photos, ordering memorabilia or stationery, creating electronic presentations, writing obituaries, and creating on-line memorials. Prepares event room (chairs, tables, décor, guest books, etc.) before events and cleans after events. May perform attendant duties including parking lot attendant, driver, usher, pallbearer, or courier. May attend community or charity events to represent and promote the location or market. Embalming
Cares for deceased in a respectful manner. Verifies identification, reviews embalming authorization. Cleans and embalms body following company processes and adheres to hazardous waste procedures; performs restorations, styling hair, applying cosmetics, dressing body, and other preparation required for human remains. Verifies appropriate casket and lining according to contract. Dresses casket and lays deceased. Updates status in propriety software. Maintains preparation room, cleans equipment, disposes of hazardous waste, and promotes a safe work environment. Inventories and reorders supplies. General
Works under general guidance. Applies licensure to business environment compliant with regulations, policies, and procedures; work may be peer reviewed for accuracy, quality, and education; collaborates with peers or manager for assistance and guidance. Ensures compliance with local, state, and federal regulations. Takes initiative to discuss assignments, priorities, and deadlines; seeks guidance and coaching when needed; notifies manager when workload is light and volunteers for additional work. Minimum Requirements
Education & Licenses
Graduated from an accredited school or college of mortuary science Certification/License
Current Funeral Director and Embalmer dual license within the practicing state Valid state driver’s license with an acceptable driving record required to operate company-owned vehicles Experience
Industry experience is preferred Knowledge, Skills & Abilities
Cognitive ability including reasoning, planning, problem identification, rapid learning, and applying learning to new situations Process and results oriented; motivated to move projects forward by removing obstacles and exploring alternatives Positive attitude, drive to continually advance in the industry; self-motivated Ability to build professional and trusting business relationships Professional written and verbal communication skills Public speaking skills with the ability to influence and gain consensus Proficient in using databases in automated processes Proficient in MS Office Work Conditions
Work is both indoors and outdoors in all seasons and weather Professional business attire required when in contact with families Work Postures: Frequent standing or sitting up to 6 hours per day; frequent stairs Physical Demands: Manual dexterity for paperwork, calculators, computers, and phone usage; ability to push/pull up to 150 pounds Work Hours: Availability may be necessary outside normal hours; nights and weekends often required Location: Tampa, FL 33618
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Funeral Director/Embalmer — Service Corporation International Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Responsibilities
Compassionately facilitates funeral arrangement discussions with deceased next of kin and presides over visitation, funeral, and graveside services in accordance with family’s wishes; company expectations; and local, state, or federal laws. May perform Embalming responsibilities. As the licensed Funeral Director, responsible for the compliance with all mortuary, health, and vital statistics regulation compliance within the funeral establishment(s). Arrangements Conference: Receives or initiates call to deceased next of kin. Exhibiting concern and empathy, obtains or confirms deceased and family contact information, briefly discusses needs (including languages), schedules Arrangement appointment, and emails appointment confirmation. May perform removals or transfers adhering to company standards and processes. Cares for deceased in a respectful manner. Updates removal status in proprietary software. Greets next of kin and escorts to meeting space. Initiates and facilitates Arrangements Conference while assessing needs and summarizing desired outcomes. Discusses available life insurance and benefits, such as Veteran. Promotes funeral, cemetery, and crematory services and merchandise. Transitions Arrangement Conference to Funeral Services Counselor/Advisor to present cemetery property and merchandise options, pricing, and contract completion. In absence of an FSA/FSC, may perform FSA/FSC responsibilities. Responsible for reviewing and authorizing merchandise and service contract revisions. Directing Services
Confirms authorization to proceed with service Arrangements. Presides as Master of Ceremonies (MC) for visitation, funeral, or graveside services in a professional, organized, and caring manner consistent with Company standards. Shall be present for graveside services included in the purchase agreement. Shall be present when the casket containing a human body is placed in a grave, crypt, or burial vault and verifies that any personal belongings are removed from the deceased prior to burial per the Arrangements. Visually inspects deceased, adjusts casket dressing, deceased attire or makeup, or communicates concerns to preparation staff. Visually inspects Services Arrangements against contractual arrangements and the next of kin expectations; initiates corrective action as appropriate; may provide instruction or guidance to services team members. Interacts with the family to fulfill the death care requests. While interacting with family and guests, obtains leads for pre-need services. Event Planning
Perform event planning responsibilities including resource planning and ordering music, flowers, or catering to fulfill Arrangement requests. Produces Memorial products that may include scanning photos, ordering memorabilia or stationery, creating electronic presentations, writing obituaries, and creating on-line memorials. Prepares event room (chairs, tables, décor, guest books, etc.) before events and cleans after events. May perform attendant duties including parking lot attendant, driver, usher, pallbearer, or courier. May attend community or charity events to represent and promote the location or market. Embalming
Cares for deceased in a respectful manner. Verifies identification, reviews embalming authorization. Cleans and embalms body following company processes and adheres to hazardous waste procedures; performs restorations, styling hair, applying cosmetics, dressing body, and other preparation required for human remains. Verifies appropriate casket and lining according to contract. Dresses casket and lays deceased. Updates status in propriety software. Maintains preparation room, cleans equipment, disposes of hazardous waste, and promotes a safe work environment. Inventories and reorders supplies. General
Works under general guidance. Applies licensure to business environment compliant with regulations, policies, and procedures; work may be peer reviewed for accuracy, quality, and education; collaborates with peers or manager for assistance and guidance. Ensures compliance with local, state, and federal regulations. Takes initiative to discuss assignments, priorities, and deadlines; seeks guidance and coaching when needed; notifies manager when workload is light and volunteers for additional work. Minimum Requirements
Education & Licenses
Graduated from an accredited school or college of mortuary science Certification/License
Current Funeral Director and Embalmer dual license within the practicing state Valid state driver’s license with an acceptable driving record required to operate company-owned vehicles Experience
Industry experience is preferred Knowledge, Skills & Abilities
Cognitive ability including reasoning, planning, problem identification, rapid learning, and applying learning to new situations Process and results oriented; motivated to move projects forward by removing obstacles and exploring alternatives Positive attitude, drive to continually advance in the industry; self-motivated Ability to build professional and trusting business relationships Professional written and verbal communication skills Public speaking skills with the ability to influence and gain consensus Proficient in using databases in automated processes Proficient in MS Office Work Conditions
Work is both indoors and outdoors in all seasons and weather Professional business attire required when in contact with families Work Postures: Frequent standing or sitting up to 6 hours per day; frequent stairs Physical Demands: Manual dexterity for paperwork, calculators, computers, and phone usage; ability to push/pull up to 150 pounds Work Hours: Availability may be necessary outside normal hours; nights and weekends often required Location: Tampa, FL 33618
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