Rh Showroom
Overview
Dahl is one of Hajoca's trade names and is looking for an Inside Sales & Service Representative at their Albuquerque, NM location. Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca emphasizes the principles of “Service, Integrity, Reliability,” and strong relationships with teammates, customers, and suppliers. Although Hajoca is a large company, each location (Profit Center) is run as its own small business, with unique trade names that honor local marketplaces. Pay for Inside Sales & Service Representative is between $22 and $25 per hour at this location. Do you take pride in providing an excellent customer experience? Are you outgoing, knowledgeable, and service-oriented? Do you have the determination to close sales and build lasting relationships with new and existing customers? If so, we’d like you to join our team as an Inside Sales & Service Representative. Role
Inside Sales & Service Representative
at the Albuquerque, NM Profit Center. Responsibilities
Meet or exceed the sales targets established by your Manager. Work with the Profit Center Manager to establish revenue and margin targets. Accurately process Sales Orders and Bids generated through telephone sales transactions. Assist customers who pick up their order at our Profit Center. Find innovative ways to grow sales with existing customers and become their trusted advisor. Generate sales leads that develop into new customers. Identify opportunities for value-added services and articulate our solutions. Investigate and resolve customer problems, address pricing deductions and material returns timely and in accordance with Company policy and procedure, and follow up to ensure resolution and customer satisfaction. Support Counter and Outside Sales activities and all Profit Center activities as part of our Profit Center team. Communicate to the Profit Center Manager and Credit Manager any changes in a customer’s business that might cause a credit risk. Complete required safety and compliance training programs as assigned. Perform other reasonably related duties as assigned by immediate supervisor and other management as required. Qualifications
1 year of experience in customer service or inside sales; contractor sales preferred. Knowledge of products sold in the Profit Center preferred. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, maintain weekly sales plans, call reports, and customer contact files, and analyze customer data. Outstanding customer service, telephone/verbal communication, and listening skills. Product knowledge to answer customer questions and identify opportunities to upsell or cross sell. Ability to build influential relationships and trust with customers and vendors through open and interactive communication. Ability to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain value-added services, and close the sale. Ability to build positive working relationships and inspire teamwork with co-workers. Ability to learn and operate computer-related systems used to process orders. Ability to learn to operate warehouse material-handling equipment. Knowledge and Skills
Read, write, speak, and understand English. Be able to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals. Benefits
Our culture supports exceptional people who drive business and share in the financial success of their efforts. In addition to a competitive starting wage, Hajoca offers a Profit-Sharing Program and a comprehensive benefits package. Medical, dental, vision, and prescription coverage Accident and Hospital Indemnity coverage Life insurance and Long Term Disability Pre-tax accounts for healthcare and dependent care Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law) Paid pregnancy and parental leave Paid day of community service 401(k) Retirement cash account with company contributions Targeted training programs focused on personal and professional growth Company wellness program Employee discounts College tuition benefits *Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program. EEOC Statement
Hajoca Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability. Background Screening
We are a drug free workplace. Employment is contingent upon pre-employment drug screening, and successful completion of a criminal background investigation subject to any federal, state and local laws.
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Dahl is one of Hajoca's trade names and is looking for an Inside Sales & Service Representative at their Albuquerque, NM location. Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca emphasizes the principles of “Service, Integrity, Reliability,” and strong relationships with teammates, customers, and suppliers. Although Hajoca is a large company, each location (Profit Center) is run as its own small business, with unique trade names that honor local marketplaces. Pay for Inside Sales & Service Representative is between $22 and $25 per hour at this location. Do you take pride in providing an excellent customer experience? Are you outgoing, knowledgeable, and service-oriented? Do you have the determination to close sales and build lasting relationships with new and existing customers? If so, we’d like you to join our team as an Inside Sales & Service Representative. Role
Inside Sales & Service Representative
at the Albuquerque, NM Profit Center. Responsibilities
Meet or exceed the sales targets established by your Manager. Work with the Profit Center Manager to establish revenue and margin targets. Accurately process Sales Orders and Bids generated through telephone sales transactions. Assist customers who pick up their order at our Profit Center. Find innovative ways to grow sales with existing customers and become their trusted advisor. Generate sales leads that develop into new customers. Identify opportunities for value-added services and articulate our solutions. Investigate and resolve customer problems, address pricing deductions and material returns timely and in accordance with Company policy and procedure, and follow up to ensure resolution and customer satisfaction. Support Counter and Outside Sales activities and all Profit Center activities as part of our Profit Center team. Communicate to the Profit Center Manager and Credit Manager any changes in a customer’s business that might cause a credit risk. Complete required safety and compliance training programs as assigned. Perform other reasonably related duties as assigned by immediate supervisor and other management as required. Qualifications
1 year of experience in customer service or inside sales; contractor sales preferred. Knowledge of products sold in the Profit Center preferred. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, maintain weekly sales plans, call reports, and customer contact files, and analyze customer data. Outstanding customer service, telephone/verbal communication, and listening skills. Product knowledge to answer customer questions and identify opportunities to upsell or cross sell. Ability to build influential relationships and trust with customers and vendors through open and interactive communication. Ability to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain value-added services, and close the sale. Ability to build positive working relationships and inspire teamwork with co-workers. Ability to learn and operate computer-related systems used to process orders. Ability to learn to operate warehouse material-handling equipment. Knowledge and Skills
Read, write, speak, and understand English. Be able to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals. Benefits
Our culture supports exceptional people who drive business and share in the financial success of their efforts. In addition to a competitive starting wage, Hajoca offers a Profit-Sharing Program and a comprehensive benefits package. Medical, dental, vision, and prescription coverage Accident and Hospital Indemnity coverage Life insurance and Long Term Disability Pre-tax accounts for healthcare and dependent care Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law) Paid pregnancy and parental leave Paid day of community service 401(k) Retirement cash account with company contributions Targeted training programs focused on personal and professional growth Company wellness program Employee discounts College tuition benefits *Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program. EEOC Statement
Hajoca Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability. Background Screening
We are a drug free workplace. Employment is contingent upon pre-employment drug screening, and successful completion of a criminal background investigation subject to any federal, state and local laws.
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