Xfinity Retail Sales Consultant

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. Job Summary $24.19+ Hourly (Pay is $16.50/hr + Targeted Commission) Who we are: Great Places to Work has named Comcast NBCUniversal one of its ‘100 Best Companies to Work For’ For the sixth time, Comcast is named a Top Company in the U.S. by LinkedIn Comcast is named a top 20 company on DiversityInc’s ‘Top 50’ List At Comcast, we are innovators and leaders—inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. Job Description What you will be doing : Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations. Providing outstanding customer service with all customer interactions. Helping customers interpret and clarify their account statements and pay their bills in the store. Answering any questions, customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests. Acting as brand ambassador to promote Comcast/Xfinity products. Providing expert-level understanding and passion around technology, especially around Comcast products and services. Maintaining detailed sales product knowledge, including competitive information. Meeting goals and metrics Contributing to a fun and competitive environment! We aim to connect our products and services to our customer’s everyday lifestyles. If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, then get ready because this is a shot at a career with no limits. What you will need to have : High School Diploma or equivalent Generally, requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience Ability to work a flexible schedule which includes evenings, weekends, holidays, variable schedule(s). Regular, consistent, and punctual attendance. Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly. Perks and benefits : Medical, Dental, and Vision coverage Comcast XFINITY courtesy services Discount tickets to our Universal Resorts Paid Parental leave Tuition reimbursement Paid Time Off 401K Savings Plan – with up to 6% dollar-to-dollar matching. Comcast is an EOE/Veterans/Disabled/LGBT employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Skills : Customer-Focused Workplace Organization Persuasion Technical Knowledge Teamwork Self Motivation Critical Thinking Problem Solving Resilience Communication Professional Integrity Salary : Base Pay: $16.50 Total Target Compensation (Base Pay plus Targeted Commission): $24.19 USD Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Education : High School Diploma / GED Relevant Work Experience : 2-5 Years

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