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SolarWinds

Account Manager - Mid Market & SMB - New Logo

SolarWinds, Charlotte, North Carolina, United States, 28245

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Overview 3 days ago Be among the first 25 applicants

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!

Primary Responsibilities

Establish relationships by engaging with IT decision makers, SolarWinds partners, and their customers, VARs, to identify net new opportunities and sell SolarWinds products indirectly through channel partners.

Prospect, qualify, and close business within the assigned SMB territory; educate partners and prospective clients on products throughout the sales cycle, including conducting product demos, value positioning, pricing strategies, and closing tactics.

Achieve revenue targets through effective sales support, partner engagement, and co-sell, leading to the successful close of SMB opportunities.

Engage partners in early stages of SWI-initiated opportunities for partner-led or joint selling cycles.

Create a joint value proposition that influences the receipt of channel-initiated opportunities.

Manage selling relationships with target partners and educate them on the SWI platform and the joint value proposition.

Provide regular business reviews, performance metrics, and work with channel managers on strategic plans and opportunity management.

Serve as the main point of contact for partner-related sales activities for the assigned region/territory.

Proactively resolve customer-facing challenges with the designated partner.

Field inbound requests, make outbound calls, email communication, manage channel coordination, and oversee the sales pipeline through the sales cycle.

Execute activities for prospecting, lead generation, and selling SolarWinds products to new customers, focusing on the product portfolio.

Use a consultative approach to make calls and manage sales leads for product evaluation requests.

Partner with sales engineering to conduct technical and non-technical online web product demonstrations.

Identify the best platform fit for the customer through discovery while building and maintaining customer rapport.

Strategically identify new business, channel partnerships, and local market opportunities.

Provide superior customer service when assisting potential customers during their evaluation process.

Create quotes and new customer accounts, coordinate with channel partners, and close sales.

Maintain accurate customer records and activity, and pipeline reports within Salesforce.

Basic Qualifications

Solid understanding of a software/SaaS sales methodology and cadence to optimize its execution.

Experience in co-selling software with resellers and distribution partners, with a high comfort level in indirect selling.

Minimum 3-5 years of experience with sales, channel sales, or business development.

Passion for selling and an enthusiastic self-starter with a “can-do” attitude.

Demonstrated ability to convert prospects and close deals by phone while achieving established sales quotas.

Strong interpersonal skills and the ability to communicate effectively (oral and written).

Proficiency with Microsoft Office Suite, Salesforce, LinkedIn Sales Navigator, Outreach.io, and 6Sense is a plus.

Solid understanding of IT concepts to quickly absorb and apply company-administered training.

Preferred Qualifications

Minimum 3-5 years of experience in channel sales, inside sales, or a related role in the tech or SaaS industry.

Experience in co-selling software with resellers and distribution partners, with a high comfort level in indirect selling.

Bachelor's degree or equivalent combination of education and experience.

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Sales and Business Development

Industries : Software Development

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