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MSI

Inside Sales Associate

MSI, Tualatin, Oregon, United States, 97062

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Overview Summary: As an inside sales associate, you will actively reach out to contractors, builders, and developers to promote our products and services. You will engage in outbound calls, build relationships, and encourage potential clients to visit the branch for consultations and to explore our product offerings. The primary responsibility is to seek out and capture new market share.

Base pay range $25.00/hr - $26.00/hr

Work Hours:

Monday to Friday from 08:00 AM to 05:00 PM, 2 Saturdays a month from 09:00 AM to 01:00 PM

Seniority Level:

Associate

Employment Type:

Full-time

Compensation:

This hourly, non-exempt position pays from $25 to $26 per hour, with overtime compensated at 1.5 times the base rate. New hires usually earn between $65,000 and $68,000 annually, or more, depending on experience, overtime hours, and bonuses.

Responsibilities

Deliver an exceptional showroom experience by engaging with customers, offering design inspiration, and addressing inquiries via email, phone, or in person.

Qualify walk-in customers to understand their project scope and recommend MSI materials to meet their full project needs.

Acquire new contractors/clients for MSI.

Maintain client relationships through follow-ups and outstanding customer service.

Actively follow up with trade customers to explore opportunities and close sales by addressing outstanding quotes and providing excellent service.

Gain comprehensive knowledge of MSI products within the showroom.

Ensure the showroom and displays are kept in top condition, products are updated, and marketing materials are readily available for customers.

Perform additional duties as assigned.

Qualifications

Previous retail sales experience in the industry is required.

Ability to offer solutions that meet customer needs.

Strong customer service skills.

Quick learner with the ability to understand MSI products.

Excellent oral and written communication skills in English.

Strong organizational skills.

Experience using PCs and navigating multi-window environments.

Availability to work on Saturdays.

High School Diploma required.

2 years of related industry experience preferred.

Knowledge of tile/stone is a plus.

Ability to work independently or as part of a team.

Problem-solving skills.

Resilience in handling customer rejections.

Bilingual abilities are a plus.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently sits and may occasionally stand or walk.

The employee must occasionally lift, pull and move up to 25 pounds. Specific vision abilities required by this job include close vision.

Benefits MSI offers a comprehensive benefits package that includes:

Referral, Holiday, and Annual Bonuses

Annual pay increases

Paid Time Off

Medical, Dental, and Vision Insurance

Company-paid Short Term and Long Term disability

Company-paid Life Insurance

Tuition Reimbursement

Traditional and Roth 401(k) plans with company matching contributions

Charitable donation matching programs

Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests

About MSI Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents.

MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.

Seniority level

Entry level

Employment type

Full-time

Job function

Sales and Business Development

Industries: Building Materials

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