Store Counter Sales

Coeur D'Alene, ID, USA Full time We are looking for a NAPA Store Counter Sales associate to join our team. As a NAPA Store Counter Sales associate, you are the face of the retail store and the go-to person for all of our customers' automotive needs. You don't need to be able to tear down and rebuild a motor, but we do need you to have a background and knowledge of automotive parts. What you will be doing: Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone Use your parts knowledge to assist other NAPA team members answer questions for customers Provide outstanding customer care and interactions with everyone who comes into our NAPA Store Bring customer focus and high energy to our fast-paced stores Welcome retail customers into our retail stores and engage to provide a positive consumer experience Use technology (computer), cash register, telephone, and paper catalog system This is the right opportunity for you if you: Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions Have gained your parts experience by working in the automotive industry or have gained your experience tinkering with/repairing cars & trucks through the years You are willing to learn all things automotive if you don't have the background in automotive parts Want to join a team where you can learn and grow your career - the opportunities are endless What you'll need: Valid Driver's License Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts High School Diploma or GED. Technical or Trade school courses or degree Excellent verbal and written communication skills Love fast-paced retail environments Great listening skills and empathy for customers And if you have this, even better (not a deal breaker if you don't): Background and/or passion for the automotive industry, heavy equipment, farm industry, diesel, marine, or dealership Experience in a parts store, auction, retail store, auto body/collision Knowledge of cataloging AND/OR inventory management systems, a plus Entirely customer-centric (external/internal) ASE Certifications What's in it for you: Awesome people and brand Competitive Pay Outstanding health benefits and 401K Stable company. Fortune 200 with a 'family' feel A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same Great training, and ongoing development with support from multiple leaders/your team GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.

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