ICF
Overview
Account Manager, HVAC Midstream (Field-Based) – Residential and C&I HVAC Midstream Programs. Location: Fort Wayne, IN (Remote + Field Based with areas to include Fort Wayne, Muncie, Elkhart and South Bend). What you will be doing
Develop and maintain relationships across multiple organizational levels — from executive leadership to branch managers, sales teams, and counter staff — and with local, regional, and national manufacturers, distributors, and contractors to support program participation. Maintain ongoing communication with distributors and contractors to assess needs, answer questions, pre-qualify equipment, support application submissions and corrections, and provide sales and pipeline insights to inform client forecasting. Track and report outreach activities, including savings, application submissions, and pipeline projects; prepare regular status reports documenting performance, participation, and pipeline progress. Oversee the distributor enrollment process, ensuring completion and accuracy of all paperwork and documentation. Prepare and present program requirements and training sessions for distributor and contractor groups. Promote program awareness and participation at trade shows, industry events, supply house counter days, and through ride-alongs with sales teams. Contribute to the application review process, assist with submissions, resolve flawed applications, and deliver rebate disbursement reports. Use distributor dashboards to prepare scorecards and meet monthly with participating distributors to review results. Conduct field QA/QC; review and analyze QA/QC data for projects reported to client. Research and analyze market technologies and equipment for midstream programs, including reviewing distributor websites, identifying eligible equipment, and matching products against program qualifying lists. Assist program manager with the development and implementation of promotional strategies. Must have a reliable vehicle for local travel; travel is 30% to 70% with mileage reimbursement. What we need you to have (minimum qualifications)
Bachelor's Degree (Business, Communications, Energy, Building Sciences or related disciplines) or equivalent experience (one year of experience may substitute for each year of education). 2+ years of outside sales, business development, client engagement and/or related experience. Must have a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check. What we would like you to have
Industry outside sales and/or business development experience or related work experience. Experience selling and managing accounts in HVAC equipment supply chains. Experience managing energy efficiency opportunities with contractors, distributors, real estate, government, or commercial customers. Proficiency in developing and/or implementing data collection, tracking and reporting processes (CRM). Experience in mechanical, building material or electrical equipment distribution and sales with established relationships. Ability to work with all levels of internal staff and outside clients/vendors. Proficiency in MS Office Applications (Dynamics, Word, Outlook, Excel). Pay and location
Pay Range: $60,637.00 - $103,083.00 per year. Indiana Remote Office (IN99). About ICF
ICF is a global advisory and technology services provider. We are an equal opportunity employer. We will consider qualified applicants with arrest and conviction records. Reasonable accommodations are available in all phases of the application and employment process. For accommodation requests, email candidateaccommodation@icf.com. Note
Candidate AI Usage Policy: AI tools to generate or assist with responses during interviews are not permitted, except where accommodations are needed and arranged in advance. EEO information and additional benefits read in the full policy.
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Account Manager, HVAC Midstream (Field-Based) – Residential and C&I HVAC Midstream Programs. Location: Fort Wayne, IN (Remote + Field Based with areas to include Fort Wayne, Muncie, Elkhart and South Bend). What you will be doing
Develop and maintain relationships across multiple organizational levels — from executive leadership to branch managers, sales teams, and counter staff — and with local, regional, and national manufacturers, distributors, and contractors to support program participation. Maintain ongoing communication with distributors and contractors to assess needs, answer questions, pre-qualify equipment, support application submissions and corrections, and provide sales and pipeline insights to inform client forecasting. Track and report outreach activities, including savings, application submissions, and pipeline projects; prepare regular status reports documenting performance, participation, and pipeline progress. Oversee the distributor enrollment process, ensuring completion and accuracy of all paperwork and documentation. Prepare and present program requirements and training sessions for distributor and contractor groups. Promote program awareness and participation at trade shows, industry events, supply house counter days, and through ride-alongs with sales teams. Contribute to the application review process, assist with submissions, resolve flawed applications, and deliver rebate disbursement reports. Use distributor dashboards to prepare scorecards and meet monthly with participating distributors to review results. Conduct field QA/QC; review and analyze QA/QC data for projects reported to client. Research and analyze market technologies and equipment for midstream programs, including reviewing distributor websites, identifying eligible equipment, and matching products against program qualifying lists. Assist program manager with the development and implementation of promotional strategies. Must have a reliable vehicle for local travel; travel is 30% to 70% with mileage reimbursement. What we need you to have (minimum qualifications)
Bachelor's Degree (Business, Communications, Energy, Building Sciences or related disciplines) or equivalent experience (one year of experience may substitute for each year of education). 2+ years of outside sales, business development, client engagement and/or related experience. Must have a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check. What we would like you to have
Industry outside sales and/or business development experience or related work experience. Experience selling and managing accounts in HVAC equipment supply chains. Experience managing energy efficiency opportunities with contractors, distributors, real estate, government, or commercial customers. Proficiency in developing and/or implementing data collection, tracking and reporting processes (CRM). Experience in mechanical, building material or electrical equipment distribution and sales with established relationships. Ability to work with all levels of internal staff and outside clients/vendors. Proficiency in MS Office Applications (Dynamics, Word, Outlook, Excel). Pay and location
Pay Range: $60,637.00 - $103,083.00 per year. Indiana Remote Office (IN99). About ICF
ICF is a global advisory and technology services provider. We are an equal opportunity employer. We will consider qualified applicants with arrest and conviction records. Reasonable accommodations are available in all phases of the application and employment process. For accommodation requests, email candidateaccommodation@icf.com. Note
Candidate AI Usage Policy: AI tools to generate or assist with responses during interviews are not permitted, except where accommodations are needed and arranged in advance. EEO information and additional benefits read in the full policy.
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