Eyemart Express
Lead Optical Retail Associate FT Brownsville, TX
Eyemart Express, Cut and Shoot, Texas, United States
Lead Optical Retail Associate FT Brownsville, TX
Lead Optical Retail Sales Associate (Key Holder), Full-Time
Eyemart Express is a national optical retailer dedicated to delivering quality eyewear at great prices while maintaining strong relationships with optometrists and local communities. We operate in stores with local labs and aim to provide prompt service and convenient, in-store experiences.
Overview As a Lead Optical Retail Sales Associate (Key Holder), you will play a crucial role in assisting patients with their eyewear needs and ensuring they receive exceptional service. Your leadership and retail experience help maintain our high standards of customer satisfaction and operational efficiency.
Responsibilities
Customer Assistance: Help patients select eyeglass frames, lenses, and coatings that best suit their needs.
Prescription Accuracy: Ensure lab technicians have accurate measurements and prescription information for grinding, coating, and fitting lenses to frames.
Product Dispensing: Dispense completed glasses to patients and educate them on proper care.
Store Operations: Assist the management team with opening and closing the store as needed.
Customer Service: Provide exceptional service and maintain knowledge of current sales, promotions, and policies regarding payment, returns, and exchanges.
Payment Processing: Compute and process payment transactions/refunds using the in-house Point of Sale system.
Administrative Tasks: Perform other administrative tasks as assigned, including processing insurance claims and maintaining patient files.
Product Knowledge: Maintain up-to-date knowledge of products and assist in stocking and merchandising.
Qualifications
High School Diploma or GED
Experience in retail, customer service, or sales
Experience in the optical industry is preferred
Experience in a lead or management position is preferred
Ability to correctly read and interpret prescription specifications and input into the computer to ensure lenses are cut properly
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Matching 401k
Short-Term and Long-Term Disability
Life Insurance
Fully paid benefits to maintain licensing requirements and opportunities for advancement
Other Details
Employment type: Full-time
Seniority level: Entry level
Job function: Sales and Business Development
Industries: Retail
Eyemart Express is an equal opportunity employer and does not discriminate on the basis of age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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Eyemart Express is a national optical retailer dedicated to delivering quality eyewear at great prices while maintaining strong relationships with optometrists and local communities. We operate in stores with local labs and aim to provide prompt service and convenient, in-store experiences.
Overview As a Lead Optical Retail Sales Associate (Key Holder), you will play a crucial role in assisting patients with their eyewear needs and ensuring they receive exceptional service. Your leadership and retail experience help maintain our high standards of customer satisfaction and operational efficiency.
Responsibilities
Customer Assistance: Help patients select eyeglass frames, lenses, and coatings that best suit their needs.
Prescription Accuracy: Ensure lab technicians have accurate measurements and prescription information for grinding, coating, and fitting lenses to frames.
Product Dispensing: Dispense completed glasses to patients and educate them on proper care.
Store Operations: Assist the management team with opening and closing the store as needed.
Customer Service: Provide exceptional service and maintain knowledge of current sales, promotions, and policies regarding payment, returns, and exchanges.
Payment Processing: Compute and process payment transactions/refunds using the in-house Point of Sale system.
Administrative Tasks: Perform other administrative tasks as assigned, including processing insurance claims and maintaining patient files.
Product Knowledge: Maintain up-to-date knowledge of products and assist in stocking and merchandising.
Qualifications
High School Diploma or GED
Experience in retail, customer service, or sales
Experience in the optical industry is preferred
Experience in a lead or management position is preferred
Ability to correctly read and interpret prescription specifications and input into the computer to ensure lenses are cut properly
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Matching 401k
Short-Term and Long-Term Disability
Life Insurance
Fully paid benefits to maintain licensing requirements and opportunities for advancement
Other Details
Employment type: Full-time
Seniority level: Entry level
Job function: Sales and Business Development
Industries: Retail
Eyemart Express is an equal opportunity employer and does not discriminate on the basis of age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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