FreshPoint, Inc.
Overview
The District Sales Manager (DSM) provides leadership, strategic planning and monitors all sales activities of Territory Managers (TMs) for assigned districts to ensure the team achieves maximum profitability and growth in line with the Company’s vision and goals. The DSM establishes and jointly builds strategic plans with Regional Sales Vice President to increase sales revenues from current clients and new client acquisitions.
Responsibilities
Establish sales objectives by forecasting and developing annual sales quotas for districts and territories
Work closely with TMs (territory managers) to project expected sales volume and profit for existing and new properties
Ensure that plans are followed by TMs (territory managers) to ensure all goals are met
Assign and/or reassign accounts as necessary
Spearhead the recruitment, motivation, development of TMs (territory managers) for the assigned district and instill a culture of accountability, performance-based management, teamwork, and other best practices to achieve the goals of the organization
Monitor, evaluate and provide feedback to TMs (territory managers) on progress towards goals
Coach and develop TMs (territory managers) in balancing the delivery of high productivity, quality and customer service
Participate in staff selection, performance and compensation evaluations, corrective action and terminations, as necessary
Promote continuous training and development of associates
Lead and facilitate change management in support of organizational goals
Consult with Human Resources Department as appropriate
Work directly with the TMs (territory managers) and customers in the field by assisting on sales calls while providing constructive feedback to further develop the skill sets of each TM
Oversee training and educational programs for TMs (territory managers)
Participate in major client presentations and discussions to ensure best in class customer service
Work with all operating divisions that support the sales organization to create and ensure a collaborative work environment
Increase sales through account penetration by analyzing current sales and volume, planning sales calls and following up
Utilize product knowledge, ROI and analytical research tools (i.e., Phocas, GForce, and Salesforce.com) and sales training resources to effectively target new prospects and opportunities
Maintain, build, and expand customer relationships
Regularly interact and communicate with various internal departments to provide vital information that may be necessary for servicing the customer. This may include advance notification to Merchandising changes, increased or decreased product movement, new business, changes in proprietary product or other related information
Provide advance notification to Operations about new customers or any other changes that may affect customer orders or delivery
Continuously monitor assigned accounts and take corrective action, as needed, to maintain and improve overall customer satisfaction
Immediately notify the management team if an existing account is in jeopardy of discontinuing service or issues remain unresolved regardless of attempts to correct the situation
Work with accounts receivable to ensure customers pay invoices within agreed-upon terms
Qualifications Education
High School education required. Bachelor's degree in a related field (e.g. business administration) or equivalent relevant industry experience.
Experience
3 - 5 years of sales management experience in the B2B market segment preferred
2 – 3 years of field sales experience
Experience in managing a remote sales team is preferred
Professional Skills
Excellent communication (verbal and written), interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency
Ability to communicate clearly through email and telephone
Ability to effectively present information and respond to questions from clients, management and associates
Capable of working with others proactively and constructively
Strong leadership skills, including the ability to mentor and develop individuals and teams
Able to engage and lead team discussions and meetings
Understand team dynamics and works well within a team structure
Recognizes and acknowledges the value others bring to the organization
Exhibits a high level of trust and accountability
Excellent listening, presentation, negotiation, and closing skills
Strong understanding of financial concepts, including pricing and forecasting
Respond promptly to customer needs
Solicit customer feedback to improve service
Respond promptly to requests for service and assistance as needed
Ability to prioritize and manage multiple priorities/deadlines
Identifies and resolves problems promptly
Gathers and analyzes information skillfully
Develops alternative solutions
Displays willingness to make decisions
Exhibits sound and accurate judgment
Makes timely decisions
Tactfully approaches others
Reacts well under pressure
Accepts responsibility for your actions
Follows through on commitments
Goal-oriented and driven self-starter who can work independently within a team environment and strives to the best
Computer literacy includes maintaining a customer database, internet navigation and use of MS Office (Word, Excel, PowerPoint, Access, and Outlook)
Familiarity with Phocas, Gforce, Box, Salesforce.com and PeopleSoft a plus
Physical Demands
Regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear
Frequently required to sit and reach with hands and arms
Must occasionally lift and/or move up to 20 pounds
Depending on the assigned territory, the district sales manager may work in a normal office environment or work from a remote home-based office
The noise level in the work environment is usually moderate
This management position demands travel to and from Territory Managers, customers and prospects in the assigned region as needed
There is overnight travel required as deemed necessary and specifically pertains to company events, district meetings, training sessions, vendor fairs, and client appointments
May be required to utilize personal vehicles for business travel that may result in long periods of sitting
Must maintain a valid driver's license with a driving record that meets company minimum standards for travel throughout the assigned district to service customers and call upon prospects
If working remote, you must have required software to ensure timely communications and have a dedicated workspace free of any distractions and participate in customer or conference calls in a business-friendly environment
This position may require evening and weekend work depending on customer needs
Job function
Industries
Food and Beverage Manufacturing, Food and Beverage Retail, and Wholesale Food and Beverage
Salary/Benefits
Salary: Location: New York, NY $122,000.00-$175,000.00
Salary: Location: New York, NY $103,000.00-$144,000.00
Salary: Location: New York, NY $132,500.00-$168,500.00
Salary: Location: New York, NY $120,000.00-$150,000.00
Benefits
Medical insurance
Vision insurance
401(k)
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Responsibilities
Establish sales objectives by forecasting and developing annual sales quotas for districts and territories
Work closely with TMs (territory managers) to project expected sales volume and profit for existing and new properties
Ensure that plans are followed by TMs (territory managers) to ensure all goals are met
Assign and/or reassign accounts as necessary
Spearhead the recruitment, motivation, development of TMs (territory managers) for the assigned district and instill a culture of accountability, performance-based management, teamwork, and other best practices to achieve the goals of the organization
Monitor, evaluate and provide feedback to TMs (territory managers) on progress towards goals
Coach and develop TMs (territory managers) in balancing the delivery of high productivity, quality and customer service
Participate in staff selection, performance and compensation evaluations, corrective action and terminations, as necessary
Promote continuous training and development of associates
Lead and facilitate change management in support of organizational goals
Consult with Human Resources Department as appropriate
Work directly with the TMs (territory managers) and customers in the field by assisting on sales calls while providing constructive feedback to further develop the skill sets of each TM
Oversee training and educational programs for TMs (territory managers)
Participate in major client presentations and discussions to ensure best in class customer service
Work with all operating divisions that support the sales organization to create and ensure a collaborative work environment
Increase sales through account penetration by analyzing current sales and volume, planning sales calls and following up
Utilize product knowledge, ROI and analytical research tools (i.e., Phocas, GForce, and Salesforce.com) and sales training resources to effectively target new prospects and opportunities
Maintain, build, and expand customer relationships
Regularly interact and communicate with various internal departments to provide vital information that may be necessary for servicing the customer. This may include advance notification to Merchandising changes, increased or decreased product movement, new business, changes in proprietary product or other related information
Provide advance notification to Operations about new customers or any other changes that may affect customer orders or delivery
Continuously monitor assigned accounts and take corrective action, as needed, to maintain and improve overall customer satisfaction
Immediately notify the management team if an existing account is in jeopardy of discontinuing service or issues remain unresolved regardless of attempts to correct the situation
Work with accounts receivable to ensure customers pay invoices within agreed-upon terms
Qualifications Education
High School education required. Bachelor's degree in a related field (e.g. business administration) or equivalent relevant industry experience.
Experience
3 - 5 years of sales management experience in the B2B market segment preferred
2 – 3 years of field sales experience
Experience in managing a remote sales team is preferred
Professional Skills
Excellent communication (verbal and written), interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency
Ability to communicate clearly through email and telephone
Ability to effectively present information and respond to questions from clients, management and associates
Capable of working with others proactively and constructively
Strong leadership skills, including the ability to mentor and develop individuals and teams
Able to engage and lead team discussions and meetings
Understand team dynamics and works well within a team structure
Recognizes and acknowledges the value others bring to the organization
Exhibits a high level of trust and accountability
Excellent listening, presentation, negotiation, and closing skills
Strong understanding of financial concepts, including pricing and forecasting
Respond promptly to customer needs
Solicit customer feedback to improve service
Respond promptly to requests for service and assistance as needed
Ability to prioritize and manage multiple priorities/deadlines
Identifies and resolves problems promptly
Gathers and analyzes information skillfully
Develops alternative solutions
Displays willingness to make decisions
Exhibits sound and accurate judgment
Makes timely decisions
Tactfully approaches others
Reacts well under pressure
Accepts responsibility for your actions
Follows through on commitments
Goal-oriented and driven self-starter who can work independently within a team environment and strives to the best
Computer literacy includes maintaining a customer database, internet navigation and use of MS Office (Word, Excel, PowerPoint, Access, and Outlook)
Familiarity with Phocas, Gforce, Box, Salesforce.com and PeopleSoft a plus
Physical Demands
Regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear
Frequently required to sit and reach with hands and arms
Must occasionally lift and/or move up to 20 pounds
Depending on the assigned territory, the district sales manager may work in a normal office environment or work from a remote home-based office
The noise level in the work environment is usually moderate
This management position demands travel to and from Territory Managers, customers and prospects in the assigned region as needed
There is overnight travel required as deemed necessary and specifically pertains to company events, district meetings, training sessions, vendor fairs, and client appointments
May be required to utilize personal vehicles for business travel that may result in long periods of sitting
Must maintain a valid driver's license with a driving record that meets company minimum standards for travel throughout the assigned district to service customers and call upon prospects
If working remote, you must have required software to ensure timely communications and have a dedicated workspace free of any distractions and participate in customer or conference calls in a business-friendly environment
This position may require evening and weekend work depending on customer needs
Job function
Industries
Food and Beverage Manufacturing, Food and Beverage Retail, and Wholesale Food and Beverage
Salary/Benefits
Salary: Location: New York, NY $122,000.00-$175,000.00
Salary: Location: New York, NY $103,000.00-$144,000.00
Salary: Location: New York, NY $132,500.00-$168,500.00
Salary: Location: New York, NY $120,000.00-$150,000.00
Benefits
Medical insurance
Vision insurance
401(k)
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