Logo
Reformation

Sales Supervisor, Full Time - Montrose

Reformation, Houston, Texas, United States, 77246

Save Job

Join to apply for the

Sales Supervisor, Full Time - Montrose

role at

Reformation .

Who we are Since 2009, we’ve been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and a Best Carbon Footprint award winner, we are working toward being Climate Positive by 2025 and Circular by 2030. Our global brand operates 50+ stores and a sustainable factory in LA, innovating across accessories, swimwear, and sleepwear.

Responsibilities

Consistently meet and exceed sales goals.

Lead by example and inspire others to generate clientele and maximize customer retention through engagement and sustained relationships.

Lead the sales floor to deliver an excellent customer experience through a customer‑first mindset to build loyal customer relationships.

Contribute to a technology‑led in‑store experience that surprises and delights customers.

Maintain excellent customer experience feedback scores on service evaluation through NPS.

Act as brand ambassador—embody brand values, engage customers on the brand, and be knowledgeable in all aspects of this conversation.

Uphold consistent inventory accuracy and controls through regular cycle counts and overseeing inbound and outbound inventory.

Track metrics for BOH fulfillment, mis‑pulls, cycle counts & overall inventory accuracy to grow the team and take action when necessary.

Contribute to Loss Prevention, set expectations & informally train alongside leadership.

Maintain seamless store operational procedures and weekly workflow.

Support merchandising presentation strategy and concept standards, lead and train staff as needed.

Provide real‑time and weekly feedback on sales, product and allocation to in‑store leadership based on sell‑through and customer feedback.

Uphold and lead by example with all policies and procedures.

Display a dedicated approach to motivate and support sales associates.

Onboard new hires while providing in‑the‑moment coaching to improve performance of existing associates.

Lead training and customer experience programs.

Maintain and manage a professional, healthy, and productive work environment alongside the in‑store team.

Qualifications

Minimum of 3 years Retail Experience required.

Experience working with a sales or retail organization and/or operationally intensive business.

Ability to work in a fast‑paced and ever‑changing environment.

Strong interpersonal skills and ability to interact effectively with diverse personalities.

Driven approach to take on new challenges with self‑motivation for work and career.

Excellent communicator with a passion for people.

An effective and expedient problem‑solver with keen attention to detail.

Positive attitude and feels there is no task too small or too large.

Compensation The wage for this full‑time position is

$21 per hour

with a minimum of 30 hours per week, up to 40 hours per week.

Daily open availability across a full 7‑day work week and ability to work a flexible schedule (days, nights, weekends, holidays) if required to meet business needs.

Benefits & Perks

Health, vision, and dental insurance for eligible employees.

Paid vacation, sick, holidays & volunteer time‑off for eligible employees.

Mission‑based company with a casual and entrepreneurial work environment.

401(k) with company match.

Clothing discount.

Reformation is proud to be an Equal Opportunity Employer.

We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.

Still don’t know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our general application.

CPRA Notice found here.

#J-18808-Ljbffr