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Delaware North

Restaurant Manager, Tutto Italia

Delaware North, Lake Buena Vista, Florida, United States

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The opportunity

Delaware North’s Patina Restaurant Group is seeking a Restaurant Manager to oversee quick service operations at Tutto Italia in Lake Buena Vista, Florida. This position focuses on managing outdoor kiosks and fast-paced service environments, with a strong emphasis on delivering exceptional guest experiences and maintaining operational excellence. The Restaurant Manager will lead and supervise daily operations, ensuring high standards of food quality, cleanliness, and customer service. The role also involves enforcing company policies and health and safety regulations.

Overview Delaware North’s Patina Restaurant Group is seeking a Restaurant Manager to oversee quick service operations at Tutto Italia in Lake Buena Vista, Florida. This position focuses on managing outdoor kiosks and fast-paced service environments, with a strong emphasis on delivering exceptional guest experiences and maintaining operational excellence. The Restaurant Manager will lead and supervise daily operations, ensuring high standards of food quality, cleanliness, and customer service. The role also involves enforcing company policies and health and safety regulations.

Responsibilities

Lead and supervise daily operations of quick service/outdoor kiosk environments to ensure high standards of food quality, cleanliness, guest service, and safety.

Schedule and assign tasks for service and kitchen team members; monitor shift responsibilities to align with quality, sanitary, and legal standards.

Assist with team member training and monitor performance, providing timely feedback and corrections as needed.

Maintain positive guest relations and address concerns or complaints professionally and promptly.

Assist with administrative tasks including ordering and inventory management.

Qualifications

Minimum of two years’ experience managing high-volume quick service restaurants or counter-service operations; basic knowledge of full-service dining is a plus.

Strong leadership, communication, and organizational skills; ability to work in outdoor environments and manage multiple service points.

ServSafe, Food Safety Handler, and Training for Intervention Procedures (TIPS) certifications are ideal but not mandatory.

Strong financial and computer skills, including familiarity with P&L concepts, budgeting, Microsoft Office Suite, and POS systems.

Exceptional communication skills and an ability to anticipate guest and employee needs.

No degree required.

Pay and Benefits Minimum – Anticipated Maximum Base Salary: $55,300 - $74,600 / year. In addition to base salary, an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan, may apply. The advertised pay range reflects the amount the employer is willing to pay at the time of posting. Details on the benefits package are available at the employer’s benefits site.

Medical, dental, and vision insurance

401(k) with up to 4% company match

Annual performance bonus and other incentives

Paid vacation days and holidays

Paid parental bonding leave

Tuition and/or professional certification reimbursement

Discounts for friends and family at participating properties

What will you do?

Scheduling and assigning tasks for service and kitchen team members, ensuring daily actions meet quality, sanitary, and legal standards.

Support training and monitor performance with open communication for improvements.

Maintain positive guest relations and address concerns professionally and promptly.

Assist with administrative tasks including ordering and inventory management.

More About You

Minimum two years’ experience managing high-volume quick service restaurants or counter-service operations; basic knowledge of full-service dining.

ServSafe, Food Safety Handler, and TIPS certifications are ideal but not mandatory.

Strong financial and computer skills; experience with budgets, P&L, and Microsoft Office; familiarity with POS systems.

Exceptional communication skills and the ability to anticipate guest and employee needs.

No degree required.

Shift details

Days: Evenings

Holidays: Yes

Weekends: Yes

Shift length: 10 hours

Who We Are Delaware North is a leader in food service management, operating some of the world’s busiest kitchens. This posting covers Tutto Italia, Via Napoli, Morimoto, Vivoli Florida, The Edison, Enzo’s Hideaway and Tunnel Bar, Maria and Enzo’s Ristorante, and Pizza Ponte in the Lake Buena Vista area. Delaware North is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

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