Live Nation Entertainment
Upsells (Cashiers / Lawn Chair Crew) - Shoreline Amphitheatre (Seasonal 2025)
Live Nation Entertainment, Mountain View, California, us, 94039
Upsells (Cashiers / Lawn Chair Crew) - Shoreline Amphitheatre (Seasonal 2025)
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Upsells (Cashiers / Lawn Chair Crew) - Shoreline Amphitheatre (Seasonal 2025)
role at
Live Nation Entertainment
Job Summary As an Upsells crew member you will be responsible for communicating to our guests about additional amenities that the venue has to offer, such as Premier parking and lawn chair rentals. This team will work closely with the Ancillary Manager and Box office Manager to determine what offers will be available for each show, and how this will be communicated to our guests. It is the perfect position for someone who is detail oriented and enjoys working independently while still being part of a team.
What This Role Will Do
Greet all guests and assist in answering any questions they may have about the venue.
Rent lawn chairs to patrons.
Sell Live Nation blankets and Live Nation merchandise.
Sell all the various upsells offered at each event including, but not limited to, reserved lawn, fast lane, VIP club access, all-inclusive club access, deck access, and parking.
Communicate daily concert promotions, upsells, future ticket deals and specials on Premiere parking to guests.
Assist Ancillary Manager in setting up and breaking down signs, tables and tents as needed.
Examine tickets or passes pre-purchased to determine authenticity, using criteria such as color or date issued.
Maintain order and ensure adherence to safety rules.
Handle cash and credit card transactions according to Live Nation's audit guidelines.
Balance out at the end of each shift with a supervisor.
Participate in post-show clean up including picking up and sorting trash, recycling and compostable materials.
What This Person Will Bring
Position requires constant walking, standing and occasional sitting in an outdoor environment in all weather conditions; lifting/carrying 25+ pounds.
High school diploma/GED preferred.
Must be at least 18 years of age.
Must pass pre-employment background check.
Must be highly motivated and able to work independently.
Excellent verbal, written and interpersonal communication skills.
Acute sense of judgement, tact and diplomacy.
Prior cash handling experience preferred.
Familiar with iPhone and iPad technology.
Attention to detail, quality and accuracy.
Ability to work independently in a fast-paced environment.
Outgoing, engaging, self-starter.
Enjoys interacting with guests.
Ability to work weekdays, weekends and holidays, including late evenings.
Equal Employment Opportunity Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. Live Nation will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. Live Nation also affords equal employment opportunities to qualified individuals with a disability and will make reasonable accommodations for the known physical or mental limitations of otherwise qualified individuals.
Hiring Practices The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner.
Compensation
Pay is based on a number of factors including market location, qualifications, skills, and experience.
$19.20 USD - $21.00 USD Hourly
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Upsells (Cashiers / Lawn Chair Crew) - Shoreline Amphitheatre (Seasonal 2025)
role at
Live Nation Entertainment
Job Summary As an Upsells crew member you will be responsible for communicating to our guests about additional amenities that the venue has to offer, such as Premier parking and lawn chair rentals. This team will work closely with the Ancillary Manager and Box office Manager to determine what offers will be available for each show, and how this will be communicated to our guests. It is the perfect position for someone who is detail oriented and enjoys working independently while still being part of a team.
What This Role Will Do
Greet all guests and assist in answering any questions they may have about the venue.
Rent lawn chairs to patrons.
Sell Live Nation blankets and Live Nation merchandise.
Sell all the various upsells offered at each event including, but not limited to, reserved lawn, fast lane, VIP club access, all-inclusive club access, deck access, and parking.
Communicate daily concert promotions, upsells, future ticket deals and specials on Premiere parking to guests.
Assist Ancillary Manager in setting up and breaking down signs, tables and tents as needed.
Examine tickets or passes pre-purchased to determine authenticity, using criteria such as color or date issued.
Maintain order and ensure adherence to safety rules.
Handle cash and credit card transactions according to Live Nation's audit guidelines.
Balance out at the end of each shift with a supervisor.
Participate in post-show clean up including picking up and sorting trash, recycling and compostable materials.
What This Person Will Bring
Position requires constant walking, standing and occasional sitting in an outdoor environment in all weather conditions; lifting/carrying 25+ pounds.
High school diploma/GED preferred.
Must be at least 18 years of age.
Must pass pre-employment background check.
Must be highly motivated and able to work independently.
Excellent verbal, written and interpersonal communication skills.
Acute sense of judgement, tact and diplomacy.
Prior cash handling experience preferred.
Familiar with iPhone and iPad technology.
Attention to detail, quality and accuracy.
Ability to work independently in a fast-paced environment.
Outgoing, engaging, self-starter.
Enjoys interacting with guests.
Ability to work weekdays, weekends and holidays, including late evenings.
Equal Employment Opportunity Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. Live Nation will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. Live Nation also affords equal employment opportunities to qualified individuals with a disability and will make reasonable accommodations for the known physical or mental limitations of otherwise qualified individuals.
Hiring Practices The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner.
Compensation
Pay is based on a number of factors including market location, qualifications, skills, and experience.
$19.20 USD - $21.00 USD Hourly
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