Airshare Careers
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Owner Services Advisor
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Owner Services Advisor
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Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Description
Airshare is a company that values its people and recognizes their contributions to the success of the organization. We believe in teamwork and collaboration to ensure that customers are safely and punctually transported to their destinations. Whether you work as a pilot, mechanic, or part of the operations team, Airshare acknowledges the critical role each individual plays in the seamless execution of every trip. The company prides itself on delivering exceptional service and has fostered a dynamic and rewarding culture. Description
Airshare is a company that values its people and recognizes their contributions to the success of the organization. We believe in teamwork and collaboration to ensure that customers are safely and punctually transported to their destinations. Whether you work as a pilot, mechanic, or part of the operations team, Airshare acknowledges the critical role each individual plays in the seamless execution of every trip. The company prides itself on delivering exceptional service and has fostered a dynamic and rewarding culture.
The
Client Experience Advisor
acts as the customer advocate ensuring seamless service for Airshare’s Managed accounts. The Advisor develops and manages loyalty by nurturing relationships and providing personalized service while developing strong working relationships. The goal is the utmost confidence and trust in the services of Airshare through daily tasks and outside-of-the-box thinking. This is an onsite/in-person job located in Shelton, CT.
Essential Duties
Provide exceptional customer service to all internal and external clients Maintain positive working relationships with colleagues Develop and maintain relationships with all clients, both new and existing Answer incoming calls and emails in an engaging and professional manner Arrange private travel for all retail clients in the company’s scheduling system Arrange passenger logistics including catering and ground transportation Communicate service disruptions to our clients in a concise, accurate, and empathetic manner Develop and maintain passenger and company profiles for all retail clients Maintain current knowledge of the company aircraft fleet and product offerings Maintain current knowledge of aircraft and airport performance capabilities Continually follow and improve departmental processes and procedures Provide backup coverage for other departments within the company as requested by the Director of Owner Services or higher authority Perform other duties and/or special projects as assigned by the Manager of Client Services or higher authority
Qualifications
Qualified candidates must have 5+ years of aviation AND/OR high-end service experience.
High School Diploma, bachelor's degree preferred Must be willing and able to work nights, weekends, and holidays as this is a 24/7/365 operation Maintain a high level of attention to detail Comply with quality assurance expectations and standards Ability to guide a phone conversation Maintain strong confidentiality of proprietary information A ble to work proactively with minimal supervision while exercising sound judgment Must be technologically oriented, and have proficiency using computers and computer software including an intermediate degree of proficiency with Microsoft Office products
Benefits And Perks
Medical, dental, and vision insurance – if you choose to participate, coverage will commence on the first day of the month following your date of hire Airshare offers a no-cost medical and dental option at the employee level Optional supplemental insurance benefits (accident, hospital indemnity, critical illness, life, short-term/long-term disability, fertility, and pet) Paid Parental Leave Company-paid term life insurance equal to 1.5 times your annual salary Two 401(k) retirement plans with employer match – you will be eligible to participate on the first of the month following 30 days of employment PTO is accrued based on the length of employment 12 holidays per year Access to relocation flights Full Size on-site Gym and various activities (basketball, yoga, etc.) Indoor and Outdoor Common areas with WIFI 3 on-site cafés and Subway Covered Parking
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Other Industries Airlines and Aviation Referrals increase your chances of interviewing at Airshare Careers by 2x Sign in to set job alerts for “Service Advisor” roles.
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Owner Services Advisor
role at
Airshare Careers Continue with Google Continue with Google 3 days ago Be among the first 25 applicants Join to apply for the
Owner Services Advisor
role at
Airshare Careers Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advices
Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Description
Airshare is a company that values its people and recognizes their contributions to the success of the organization. We believe in teamwork and collaboration to ensure that customers are safely and punctually transported to their destinations. Whether you work as a pilot, mechanic, or part of the operations team, Airshare acknowledges the critical role each individual plays in the seamless execution of every trip. The company prides itself on delivering exceptional service and has fostered a dynamic and rewarding culture. Description
Airshare is a company that values its people and recognizes their contributions to the success of the organization. We believe in teamwork and collaboration to ensure that customers are safely and punctually transported to their destinations. Whether you work as a pilot, mechanic, or part of the operations team, Airshare acknowledges the critical role each individual plays in the seamless execution of every trip. The company prides itself on delivering exceptional service and has fostered a dynamic and rewarding culture.
The
Client Experience Advisor
acts as the customer advocate ensuring seamless service for Airshare’s Managed accounts. The Advisor develops and manages loyalty by nurturing relationships and providing personalized service while developing strong working relationships. The goal is the utmost confidence and trust in the services of Airshare through daily tasks and outside-of-the-box thinking. This is an onsite/in-person job located in Shelton, CT.
Essential Duties
Provide exceptional customer service to all internal and external clients Maintain positive working relationships with colleagues Develop and maintain relationships with all clients, both new and existing Answer incoming calls and emails in an engaging and professional manner Arrange private travel for all retail clients in the company’s scheduling system Arrange passenger logistics including catering and ground transportation Communicate service disruptions to our clients in a concise, accurate, and empathetic manner Develop and maintain passenger and company profiles for all retail clients Maintain current knowledge of the company aircraft fleet and product offerings Maintain current knowledge of aircraft and airport performance capabilities Continually follow and improve departmental processes and procedures Provide backup coverage for other departments within the company as requested by the Director of Owner Services or higher authority Perform other duties and/or special projects as assigned by the Manager of Client Services or higher authority
Qualifications
Qualified candidates must have 5+ years of aviation AND/OR high-end service experience.
High School Diploma, bachelor's degree preferred Must be willing and able to work nights, weekends, and holidays as this is a 24/7/365 operation Maintain a high level of attention to detail Comply with quality assurance expectations and standards Ability to guide a phone conversation Maintain strong confidentiality of proprietary information A ble to work proactively with minimal supervision while exercising sound judgment Must be technologically oriented, and have proficiency using computers and computer software including an intermediate degree of proficiency with Microsoft Office products
Benefits And Perks
Medical, dental, and vision insurance – if you choose to participate, coverage will commence on the first day of the month following your date of hire Airshare offers a no-cost medical and dental option at the employee level Optional supplemental insurance benefits (accident, hospital indemnity, critical illness, life, short-term/long-term disability, fertility, and pet) Paid Parental Leave Company-paid term life insurance equal to 1.5 times your annual salary Two 401(k) retirement plans with employer match – you will be eligible to participate on the first of the month following 30 days of employment PTO is accrued based on the length of employment 12 holidays per year Access to relocation flights Full Size on-site Gym and various activities (basketball, yoga, etc.) Indoor and Outdoor Common areas with WIFI 3 on-site cafés and Subway Covered Parking
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Other Industries Airlines and Aviation Referrals increase your chances of interviewing at Airshare Careers by 2x Sign in to set job alerts for “Service Advisor” roles.
Continue with Google Continue with Google Continue with Google Continue with Google North Haven, CT $67,000 - $93,000 1 month ago Norwalk, CT $100,000.00 - $120,000.00 6 days ago Westport, CT $80,000.00 - $160,000.00 1 week ago Customer Service Manager (Manufacturing)
New Haven, CT $90,000.00 - $120,000.00 2 days ago Milford, CT $120,000.00 - $180,000.00 1 month ago Shelton, CT $63,000.00 - $65,000.00 5 days ago Guest Relations Representative - Per Diem - Weekend Availability Required
Customer Service Representative - State Farm Agent Team Member
Stratford, CT $40,000.00 - $70,000.00 2 weeks ago Newtown, CT $120,000.00 - $150,000.00 4 weeks ago Customer Service Representative - State Farm Agent Team Member
Milford, CT $45,000.00 - $55,000.00 6 months ago Customer Relations Representative - State Farm Agent Team Member
Milford, CT $50,000 - $75,000 6 months ago Aviation Customer Service Representative
Customer Service Representative - State Farm Agent Team Member
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr