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Gallagher

Client Service Manager II

Gallagher, Bellevue, Washington, us, 98009

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Overview

Talent Acquisition Supervisor at Gallagher Introduction

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management. We believe that every candidate brings something special to the table, including you. If you feel you’re close but not an exact match, we encourage you to apply.

How You'll Make An Impact

Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? We are seeking a Client Service Manager to join our growing team who can deliver exceptional customer service.

Responsibilities

Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in a high-quality and timely manner.

Secure existing business and drive the sale of additional services and lines of coverage.

Nurture relationships with your buyer in the client organization as well as with the day-to-day client representatives.

Guide team members in addressing a client’s risk management needs through consultative conversations.

Mentor Client Service team members through continuous learning, transparent feedback, and strong talent development.

Conduct periodic audits to ensure compliance standards and service levels are met.

Maintain accurate client and policy data and documents within Gallagher systems.

Use Gallagher's technology to improve productivity and quality.

Skills for Success

Develop professional relationships with internal and external partners

Maintain a resilient and adaptable mentality in the face of shifting priorities

Eagerness to collaborate with all Gallagher teams and employees

About You Requirements

Bachelor's degree with a minimum of 3+ years of client service and/or claims management experience OR

High School diploma/GED with a minimum of 8+ years of client service and/or claims management experience

Property and Casualty Insurance License

Proficiency in Microsoft Office

Compensation And Benefits Base pay range: $51,000.00/yr - $99,500.00/yr

We offer a competitive and comprehensive compensation package. The actual compensation will be influenced by factors including experience, education, geography, scope, and skill set. In addition to a competitive salary, Gallagher offers a wide range of benefits.

Medical/dental/vision plans, starting from day one

Life and accident insurance

401(k) and Roth options

Tax-advantaged accounts (HSA, FSA)

Educational expense reimbursement

Paid parental leave

Digital mental health services (Talkspace)

Flexible work hours (availability varies by office and job function)

Training programs

Gallagher Thrive program for health and wellbeing

Charitable matching gift program

And more...

Equal Opportunity Gallagher is an equal employment opportunity employer. Gallagher prohibits discrimination based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity, gender expression, marital status, parental status, age, national origin, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by law. Reasonable accommodations are provided to qualified individuals with disabilities.

Seniority level: Not Applicable

Employment type: Full-time

Job function: Business Development and Sales | Industries: Insurance

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