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Ferguson

Sales Support Representative-Residential Trade

Ferguson, Everett, Washington, us, 98213

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Overview Starting at $22.00 per hour and can pay higher based on experience. Ferguson is a Fortune 500 company that provides best-in-class products, service, and capabilities across multiple industries. Ferguson aims to build better infrastructure, homes, and businesses and to help customers complete complex projects simply, successfully, and sustainably. We are a community of associates who operate with a shared purpose of building something meaningful.

Ferguson is currently seeking an individual to fill an immediate need for a Sales Support Representative. Hours are Monday to Friday, 7:00 a.m. to 4:00 p.m.

Responsibilities

This position will support the Residential Trade Group.

Collaborate with Sales associates to determine the best products and solutions to meet customer needs.

Provide personalized customer service through timely quotations and accurate sales orders.

Coordinate deliveries on behalf of customers.

Answer sales calls for general information, address and resolve customer concerns or questions.

Effectively use customer relationship management (CRM) systems and phone systems.

Qualifications

Industry experience in Plumbing/HVAC preferred.

0-3 years of sales and/or customer service experience preferred.

Ability to upsell and demonstrate strong sales skills.

Proven ability to respond quickly to customer needs and make timely decisions.

Ability to perform well in a fast-paced environment and follow through on commitments.

Customer service oriented mindset with ability to build relationships is a plus.

General digital literacy including Microsoft Office.

Ability to quickly learn product knowledge and processes.

Pay and Benefits Pay Range: $22.45 - $35.89

This role is Bonus or Incentive Plan eligible. The starting wage may be higher in certain locations based on local or state wage requirements.

Ferguson complies with all wage regulations. The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a), which prohibit discrimination against qualified protected Veterans and individuals with disabilities. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Company Details

Seniority level: Entry level

Employment type: Full-time

Job function: Other

Industries: Wholesale, Wholesale Building Materials, and Construction

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Note: This description reflects the content previously posted and has been reformatted for clarity and compliance with formatting guidelines.

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