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Mars

Customer Manager, Grocery

Mars, Franklin, Tennessee, us, 37068

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Title:

Customer Manager, Grocery

Locations:

External Applicants: CIN/ BRN/ PHX; Internal Applicants MUST be based in CIN

Workstyle:

Hybrid (3 days in office)

Mars does not sponsor visas for this role. This position is eligible for relocation benefits

Responsibilities

Relationship Management: Own day-to-day relationship with Grocery Customer and lead Joint Business Planning annual cycle with Customer

Sales & Revenue Growth: Develop and execute plans to drive revenue and market share, deliver sales targets including GSV/NSV and trade

Forecasting: Responsible for sales forecasting across total business, Risks & Opportunities, DMR Power Page and Weekly Pacing updates

Trade Management: Optimize trade investment and ROI; manage promotional effectiveness and compliance, and ensure trade spend aligns with company strategy and customer expectations

Qualifications

Bachelor’s degree in a business-related field (e.g., Marketing, Economics, Finance, or related discipline)

3-5+ years of relevant customer management experience

Attention to detail and fluent understanding of forecasting and budget management

Effective Communication Skills and demonstrated ability to build collaborative partnerships with retail customers and internal cross‑functional stakeholders

Strong analytic skills and ability to develop and influence customer strategies with effective storytelling and strategic mindset

Benefits

Work with over 130,000 diverse and talented Associates, all guided by The Five Principles

Join a purpose driven company, where we’re striving to build the world we want tomorrow, today

Best‑in‑class learning and development support from day one, including access to our in‑house Mars University

An industry competitive salary and benefits package, including company bonus

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