Walmart
Position Summary
Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates, communicating goals and feedback, training associates on processes and procedures, providing direction and guidance on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines, ensuring compliance with company policies and procedures, supporting the Open Door Policy, and participating in recruiting, hiring, scheduling, promoting, coaching and evaluating associates. What you'll do
Communicates and supports membership by providing information on membership types, programs and benefits to current and prospective members; processes memberships, upgrades and credit accounts; encourages membership renewals; participates in sales and marketing events; completes and maintains marketing recaps and other required documentation; strives to meet membership goals and promote the value of Sam's Club products and services. Provides and ensures member service by acknowledging the member and identifying member needs; assists members with purchasing decisions; locates merchandise; provides guidance and support to members regarding self-service technology; assists members with transactions using registers or self-checkout; ensures club pick up orders are filled. Oversees assigned area of responsibility by handling claims and returns; zoning the area; arranging and organizing merchandise; identifying shrink and damages; organizing and maintaining availability of carts and flatbeds; assisting members with transporting items; utilizing cart retrieval equipment according to company policies; and maintaining parking lot cleanliness. Completes accounting records, files transactions and other required documentation by following accounting office procedures; providing funds for proper register operation; creating and interpreting financial analysis reports; assisting with accounting-related investigations; preparing daily deposits; preparing and overseeing Cash Fund Transfers; investigating overages and shortages in cash drawers and accounting office; maintaining confidentiality and accuracy of financial and personal information. Develops, communicates and implements processes and practices to meet business needs by collaborating with managers, coworkers, customers and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; identifying and addressing improvement opportunities. Demonstrates, promotes and supports compliance with company policies, procedures and standards of ethics and integrity by explaining, guiding and demonstrating how to apply these in executing business processes and practices; implementing related action plans using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems. Leads and participates in teams by using and sharing resources, information and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback and support to ensure timelines and work quality are achieved; modeling and helping others adapt to change or new challenges. Respects the individual by embracing differences in people, cultures, ideas and experiences; creating a workplace where associates feel seen, supported and connected through a culture of belonging; creating opportunities for all associates to thrive and perform; helping to attract the best talent; works as a team and builds strong and trusting relationships; communicates with impact, energy and positivity to motivate and influence; strengthens the team by mentoring others and recognizing contributions; acts with integrity by upholding the highest standards of ethics and compliance and serving as a role model. Serves our Customers and Members by delivering results while putting the customer first; makes decisions based on reliable information and balances short- and long-term priorities; considers how own work impacts the team's ability to deliver for all stakeholders. Strives for Excellence by displaying curiosity, taking calculated risks and showing resilience; drives continuous improvements, open to new technologies and skills, and supports others through change. Note: At Sam's Club, we offer competitive pay and benefits, with details outlined in our benefits sections. Minimum Qualifications
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. 6 months retail experience including operating front-end equipment (for example, cash register) AND 6 months customer service experience Must be 18 years of age or older Preferred Qualifications
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Leading a front-end team, supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others Primary Location
34220 Monterey Ave, Palm Desert, CA 92211-2096, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
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Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates, communicating goals and feedback, training associates on processes and procedures, providing direction and guidance on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines, ensuring compliance with company policies and procedures, supporting the Open Door Policy, and participating in recruiting, hiring, scheduling, promoting, coaching and evaluating associates. What you'll do
Communicates and supports membership by providing information on membership types, programs and benefits to current and prospective members; processes memberships, upgrades and credit accounts; encourages membership renewals; participates in sales and marketing events; completes and maintains marketing recaps and other required documentation; strives to meet membership goals and promote the value of Sam's Club products and services. Provides and ensures member service by acknowledging the member and identifying member needs; assists members with purchasing decisions; locates merchandise; provides guidance and support to members regarding self-service technology; assists members with transactions using registers or self-checkout; ensures club pick up orders are filled. Oversees assigned area of responsibility by handling claims and returns; zoning the area; arranging and organizing merchandise; identifying shrink and damages; organizing and maintaining availability of carts and flatbeds; assisting members with transporting items; utilizing cart retrieval equipment according to company policies; and maintaining parking lot cleanliness. Completes accounting records, files transactions and other required documentation by following accounting office procedures; providing funds for proper register operation; creating and interpreting financial analysis reports; assisting with accounting-related investigations; preparing daily deposits; preparing and overseeing Cash Fund Transfers; investigating overages and shortages in cash drawers and accounting office; maintaining confidentiality and accuracy of financial and personal information. Develops, communicates and implements processes and practices to meet business needs by collaborating with managers, coworkers, customers and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; identifying and addressing improvement opportunities. Demonstrates, promotes and supports compliance with company policies, procedures and standards of ethics and integrity by explaining, guiding and demonstrating how to apply these in executing business processes and practices; implementing related action plans using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems. Leads and participates in teams by using and sharing resources, information and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback and support to ensure timelines and work quality are achieved; modeling and helping others adapt to change or new challenges. Respects the individual by embracing differences in people, cultures, ideas and experiences; creating a workplace where associates feel seen, supported and connected through a culture of belonging; creating opportunities for all associates to thrive and perform; helping to attract the best talent; works as a team and builds strong and trusting relationships; communicates with impact, energy and positivity to motivate and influence; strengthens the team by mentoring others and recognizing contributions; acts with integrity by upholding the highest standards of ethics and compliance and serving as a role model. Serves our Customers and Members by delivering results while putting the customer first; makes decisions based on reliable information and balances short- and long-term priorities; considers how own work impacts the team's ability to deliver for all stakeholders. Strives for Excellence by displaying curiosity, taking calculated risks and showing resilience; drives continuous improvements, open to new technologies and skills, and supports others through change. Note: At Sam's Club, we offer competitive pay and benefits, with details outlined in our benefits sections. Minimum Qualifications
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. 6 months retail experience including operating front-end equipment (for example, cash register) AND 6 months customer service experience Must be 18 years of age or older Preferred Qualifications
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Leading a front-end team, supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others Primary Location
34220 Monterey Ave, Palm Desert, CA 92211-2096, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
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