Walmart
Position Summary
Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates, communicating goals and feedback, training associates on processes and procedures, providing direction and guidance on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines, ensuring compliance with company policies and procedures, supporting the Open Door Policy, and participating in recruiting, hiring, scheduling, promoting, coaching and evaluating associates. What you’ll do
• Communicate and support membership by providing information on membership types, programs and benefits to current and prospective members; process memberships, upgrades and credit accounts; encourage membership renewals; participate in sales and marketing events; complete and maintain marketing recaps and other required documentation; strive to meet membership goals and promote the value of Sam’s Club products and services. • Provide and ensure member service by acknowledging the member and identifying member needs; assist members with purchasing decisions; locate merchandise; provide guidance and support regarding self-service technology; assist members with transactions using registers or self-checkout area; ensure club pick‑up orders are filled. • Oversee the assigned area by handling claims and returns; zone the area; arrange and organize merchandise; identify shrink and damages; organize and maintain availability of carts/flatbeds; assist members with transporting items using carts and retrieval equipment; maintain parking lot cleanliness. • Complete accounting records, file transactions and other required documentation by following accounting office procedures; provide funds for proper register operation; create and interpret financial analysis reports; assist with accounting-related investigations; prepare daily deposits; prepare and oversee Cash Fund Transfers; investigate overages and shortages in cash drawers and accounting records; maintain confidentiality and accuracy of financial and personal information. • Develop, communicate and implement processes and practices to meet business needs by collaborating with managers, coworkers, customers and other business partners; analyze and apply information from multiple sources; monitor progress and results; identify and address improvement opportunities. • Demonstrate, promote and support compliance with company policies, procedures and ethics; explain, guide and demonstrate how to apply these in executing business processes; implement related action plans using the Open Door Policy; assist management with correcting ethical and compliance issues and problems. • Lead and participate in teams by using and sharing resources, information and tools; determine customer needs and business priorities; coordinate and execute work assignments; provide advice, feedback and support to ensure timelines and work quality are achieved; model and help others adapt to change or new challenges. • Respect the Individual: foster a workplace where associates feel seen, supported and connected through a culture of belonging; create opportunities for all associates to thrive and perform; help attract the best talent; work as a team; build strong relationships; communicate with impact, energy and positivity. • Act with Integrity: maintain and promote the highest standards of integrity, ethics and compliance; model Walmart values; hold oneself and others accountable; support Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world. • Serve our Customers and Members: deliver results while putting the customer first; make decisions based on reliable information; balance short- and long-term priorities; consider how own work impacts the team’s ability to deliver for all stakeholders. • Strive for Excellence: display curiosity and a desire to learn; take calculated risks and demonstrate courage and resilience; drive continuous improvements; open to and use new technologies and skills; support others through change. • Additionally, the role may require leading a front-end team and supervising experience including hiring, evaluating, mentoring, developing, and managing the workload of others. • Primary Location: 3201 S Louise Ave, Sioux Falls, SD 57106-0704, United States of America. Minimum Qualifications
6 months retail experience including operating front-end equipment (e.g., cash register) AND 6 months customer service experience Must be 18 years of age or older Preferred Qualifications
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Hours and Compensation
The hourly wage range for this position is $21.00 to $29.00 per hour. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 to $3.00 per hour in specific circumstances (e.g., schedule, facility, season, or work performed). Multiple premiums may apply if applicable criteria are met. Benefits
At Sam’s Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet: Health benefits
include medical, vision and dental coverage Financial benefits
include 401(k), stock purchase and company-paid life insurance Paid time off benefits
include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. Other benefits
include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J. The hourly wage range and eligibility provisions are subject to applicable laws and company policies. The position is located at Sam’s Club; Walmart and its subsidiaries are committed to maintaining a drug-free workplace.
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Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates, communicating goals and feedback, training associates on processes and procedures, providing direction and guidance on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines, ensuring compliance with company policies and procedures, supporting the Open Door Policy, and participating in recruiting, hiring, scheduling, promoting, coaching and evaluating associates. What you’ll do
• Communicate and support membership by providing information on membership types, programs and benefits to current and prospective members; process memberships, upgrades and credit accounts; encourage membership renewals; participate in sales and marketing events; complete and maintain marketing recaps and other required documentation; strive to meet membership goals and promote the value of Sam’s Club products and services. • Provide and ensure member service by acknowledging the member and identifying member needs; assist members with purchasing decisions; locate merchandise; provide guidance and support regarding self-service technology; assist members with transactions using registers or self-checkout area; ensure club pick‑up orders are filled. • Oversee the assigned area by handling claims and returns; zone the area; arrange and organize merchandise; identify shrink and damages; organize and maintain availability of carts/flatbeds; assist members with transporting items using carts and retrieval equipment; maintain parking lot cleanliness. • Complete accounting records, file transactions and other required documentation by following accounting office procedures; provide funds for proper register operation; create and interpret financial analysis reports; assist with accounting-related investigations; prepare daily deposits; prepare and oversee Cash Fund Transfers; investigate overages and shortages in cash drawers and accounting records; maintain confidentiality and accuracy of financial and personal information. • Develop, communicate and implement processes and practices to meet business needs by collaborating with managers, coworkers, customers and other business partners; analyze and apply information from multiple sources; monitor progress and results; identify and address improvement opportunities. • Demonstrate, promote and support compliance with company policies, procedures and ethics; explain, guide and demonstrate how to apply these in executing business processes; implement related action plans using the Open Door Policy; assist management with correcting ethical and compliance issues and problems. • Lead and participate in teams by using and sharing resources, information and tools; determine customer needs and business priorities; coordinate and execute work assignments; provide advice, feedback and support to ensure timelines and work quality are achieved; model and help others adapt to change or new challenges. • Respect the Individual: foster a workplace where associates feel seen, supported and connected through a culture of belonging; create opportunities for all associates to thrive and perform; help attract the best talent; work as a team; build strong relationships; communicate with impact, energy and positivity. • Act with Integrity: maintain and promote the highest standards of integrity, ethics and compliance; model Walmart values; hold oneself and others accountable; support Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world. • Serve our Customers and Members: deliver results while putting the customer first; make decisions based on reliable information; balance short- and long-term priorities; consider how own work impacts the team’s ability to deliver for all stakeholders. • Strive for Excellence: display curiosity and a desire to learn; take calculated risks and demonstrate courage and resilience; drive continuous improvements; open to and use new technologies and skills; support others through change. • Additionally, the role may require leading a front-end team and supervising experience including hiring, evaluating, mentoring, developing, and managing the workload of others. • Primary Location: 3201 S Louise Ave, Sioux Falls, SD 57106-0704, United States of America. Minimum Qualifications
6 months retail experience including operating front-end equipment (e.g., cash register) AND 6 months customer service experience Must be 18 years of age or older Preferred Qualifications
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Hours and Compensation
The hourly wage range for this position is $21.00 to $29.00 per hour. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 to $3.00 per hour in specific circumstances (e.g., schedule, facility, season, or work performed). Multiple premiums may apply if applicable criteria are met. Benefits
At Sam’s Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet: Health benefits
include medical, vision and dental coverage Financial benefits
include 401(k), stock purchase and company-paid life insurance Paid time off benefits
include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. Other benefits
include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J. The hourly wage range and eligibility provisions are subject to applicable laws and company policies. The position is located at Sam’s Club; Walmart and its subsidiaries are committed to maintaining a drug-free workplace.
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