Citizens
Overview
First Line Risk Sr Manager - Trust Fiduciary role at Citizens. Consumer Banking Risk Management has an immediate opening for a First Line Risk Senior Manager supporting our Private Wealth Management – Trust Fiduciary businesses with direct responsibility for the front-, middle-, and back-office Trust products and services. Candidate must possess strong and in-depth Trust knowledge of the rules, regulations, and operational processes, including expertise in governing and managing the full Trust client lifecycle. Responsibilities
Represent the first line of defense and identify and mitigate potential risks through identification, management, and mitigation of the risk and controls environment. Serve as an interface to the business to drive meaningful reductions in risk. Provide and direct complex analysis on product and customer strategies to establish risk thresholds. Proactively review, analyze, and identify emerging risks, escalating to the Senior Director/Director of First Line Risk where appropriate. Work with leadership to adhere to internal governance processes and controls for existing and new risk strategies and provide remediation suggestions. Lead change control efforts to ensure impacts are appropriately assessed, documented, and implemented. Develop, manage, and mitigate various types of risk with focus on compliance and operational risk for Wealth Management. Integrate activities between Risk, Compliance, and Trust Fiduciary Management Supervision. Experience in developing Private Wealth risk and compliance programs for dual-registered Broker-Dealer/Registered Investment Advisor, 12 CFR 9 Trust and Fiduciary business, including exposure to Alternative Investments and 33 and 40 Act programs. Qualifications and Experience
6-8+ years’ experience in Wealth Management Risk Management, Audit, or Compliance. 6+ years’ Risk and Compliance experience with advanced Broker-Dealer, Registered Investment Advisor, 12 CFR 9 Trust and Fiduciary business, including exposure to Alternative Investments and 33 and 40 Act programs. Subject matter expertise in governance of investment management products and services, including direct support to senior fiduciary leadership. Experience with brokerage, insurance, investment adviser, and general securities matters. Experience with multiple regulatory agencies (e.g., FINRA, OCC, State securities and insurance divisions, banking regulators). Experience with Governance, Risk Management, and Compliance (GRC) platforms, preferably Archer. Strong writing and verbal communication skills; ability to work in a fast-paced environment with competing priorities. Bachelor’s Degree OR at least 5 years of work experience with an AdvancedDegree (e.g., Masters/MBA/JD/MD). Hours & Work Schedule
Hours in office: 4 days in office. Hours per Week: 40. Work Schedule: M-F 8-5. Compensation & Benefits
The salary range for this position is $112,000-$125,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on location, skills, and experience. Citizens offers comprehensive medical, dental, and vision coverage, retirement benefits, parental leave, flexible work arrangements, education reimbursement, wellness programs, and more. For an overview of benefits, see the Citizens careers page. Equal Employment Opportunity
Citizens provides equal employment and advancement opportunities to all colleagues and applicants without regard to age, ancestry, color, citizenship, disability, ethnicity, gender, gender identity or expression, genetic information, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, or any other protected status. Employment decisions are based on merit, qualifications, performance and capability. Posting Details
Posting End Date: 10/31/2025
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First Line Risk Sr Manager - Trust Fiduciary role at Citizens. Consumer Banking Risk Management has an immediate opening for a First Line Risk Senior Manager supporting our Private Wealth Management – Trust Fiduciary businesses with direct responsibility for the front-, middle-, and back-office Trust products and services. Candidate must possess strong and in-depth Trust knowledge of the rules, regulations, and operational processes, including expertise in governing and managing the full Trust client lifecycle. Responsibilities
Represent the first line of defense and identify and mitigate potential risks through identification, management, and mitigation of the risk and controls environment. Serve as an interface to the business to drive meaningful reductions in risk. Provide and direct complex analysis on product and customer strategies to establish risk thresholds. Proactively review, analyze, and identify emerging risks, escalating to the Senior Director/Director of First Line Risk where appropriate. Work with leadership to adhere to internal governance processes and controls for existing and new risk strategies and provide remediation suggestions. Lead change control efforts to ensure impacts are appropriately assessed, documented, and implemented. Develop, manage, and mitigate various types of risk with focus on compliance and operational risk for Wealth Management. Integrate activities between Risk, Compliance, and Trust Fiduciary Management Supervision. Experience in developing Private Wealth risk and compliance programs for dual-registered Broker-Dealer/Registered Investment Advisor, 12 CFR 9 Trust and Fiduciary business, including exposure to Alternative Investments and 33 and 40 Act programs. Qualifications and Experience
6-8+ years’ experience in Wealth Management Risk Management, Audit, or Compliance. 6+ years’ Risk and Compliance experience with advanced Broker-Dealer, Registered Investment Advisor, 12 CFR 9 Trust and Fiduciary business, including exposure to Alternative Investments and 33 and 40 Act programs. Subject matter expertise in governance of investment management products and services, including direct support to senior fiduciary leadership. Experience with brokerage, insurance, investment adviser, and general securities matters. Experience with multiple regulatory agencies (e.g., FINRA, OCC, State securities and insurance divisions, banking regulators). Experience with Governance, Risk Management, and Compliance (GRC) platforms, preferably Archer. Strong writing and verbal communication skills; ability to work in a fast-paced environment with competing priorities. Bachelor’s Degree OR at least 5 years of work experience with an AdvancedDegree (e.g., Masters/MBA/JD/MD). Hours & Work Schedule
Hours in office: 4 days in office. Hours per Week: 40. Work Schedule: M-F 8-5. Compensation & Benefits
The salary range for this position is $112,000-$125,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on location, skills, and experience. Citizens offers comprehensive medical, dental, and vision coverage, retirement benefits, parental leave, flexible work arrangements, education reimbursement, wellness programs, and more. For an overview of benefits, see the Citizens careers page. Equal Employment Opportunity
Citizens provides equal employment and advancement opportunities to all colleagues and applicants without regard to age, ancestry, color, citizenship, disability, ethnicity, gender, gender identity or expression, genetic information, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, or any other protected status. Employment decisions are based on merit, qualifications, performance and capability. Posting Details
Posting End Date: 10/31/2025
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