Burlington Stores, Inc.
Overview
Burlington is hiring an Asset Protection Project Analyst! The AP Project Analyst will be the primary point of contact for Burlington business partners and third-party vendors and incident escalation for Asset Protection Technology support in Stores, DC, and Corporate Locations. This associate must have a firm understanding and working knowledge of AP Technology and store development duties within a retail environment. The Analyst must be able to work well with the management team, and with technical and non-technical staff to resolve and drive issues. Position Overview Responsibilities
You will review technical drawings, create action plans, and manage and coordinate asset protection projects/store development projects, including new stores, remodels, relocations, refreshes, special projects, closings, and other support activities. This position is dedicated to identifying, researching, and resolving complex technical problems. The analyst creates and manages escalation procedures and ensures service levels are maintained. You will independently document, track, and resolve issues in a timely manner while effectively prioritizing multiple responsibilities. Strategic Planning and Leadership: Ensure appropriate coverage for incident management, AP project work, and business initiatives, working with third-party vendors and supplies to achieve SLA. Coordinate plans and schedules between field and corporate partners. Support newly deployed hardware and software. Analyze incoming user and corporate requests to determine areas needing operational improvement/development, assisting in process redesign and documentation as needed for new technology or deployment procedures in a collaborative forum. Perform planning and scheduling duties consistent with store development projects. Assist in creating, maintaining, and providing procedural documentation. Ensure proper communications and transparency around issues, problems, and events. Communicate with store management to address any unreported issues or concerns. Provide recommendations that could help improve the store’s AP Technology deployment, appearance, and utilization. Provide written and oral reports, project updates, and communication logs as required by AP Technology Manager. Attending meetings remotely or on-site as scheduled by the AP Manager, Technology. Support: Drive lasting solutions to known issues/problems and drill into the root cause. Partner with team members as appropriate to ensure problem resolution is obtained and, if necessary, the root cause is identified. Work diligently to enhance or improve business processes. Coordinate and perform validations for modified or new systems. Retain ownership of issues that cannot be resolved remotely while informing the customer of the status during the resolution process. Provide ideas and solutions to prevent reoccurring problems and support incidents that impact client computing support and overall employee productivity. Build strong partnerships through monitoring customer expectations, measuring and managing results, and making necessary changes when appropriate. Qualifications alignment: High School diploma required. Bachelor’s degree in computer science or appropriate related field preferred. 2-5 years' work experience in a related retail environment. Project Management experience. Retail technology experience. Ability to troubleshoot hardware and software issues. Good technical knowledge of current network hardware and standards. Ability to effectively prioritize and execute tasks in a high-pressure environment. Ability to present ideas in business-friendly and user-friendly language. Strong analytical and problem-solving abilities. Exceptional verbal and written communication skills; mature, and articulate. Proven ability to lead processes and identify and implement process improvements. Administrative capabilities (scheduling, coordinating calendars, event management). Customer-service orientation. Ability to independently manage many changing tasks simultaneously. Willingness to expand skill set and take on increasing responsibility. Some travel may be required for on-site meetings or Store Visits. Working conditions
The usual and customary methods of performing the job's functions require the following physical demands: occasional lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity. Generally, the job requires 80% sitting, 10% walking, and 10% standing. Job is performed under minimal temperature variations and in a generally hazard free environment. Benefits and Additional Information
You will enjoy competitive wages, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location. Min-Mid
$50,000.00 - $65,000.00 Location
New Jersey-Burlington Address
1830 Route 130 North, 08016 Job Type
Full-Time Remote Type
Remote Career Site Category
Corporate Position Category
Asset Protection Posting Number
R100969 Seniority level
Mid-Senior level Employment type
Full-time Industries
Retail Equality and inclusion statements and related job suggestions have been removed for clarity.
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Burlington is hiring an Asset Protection Project Analyst! The AP Project Analyst will be the primary point of contact for Burlington business partners and third-party vendors and incident escalation for Asset Protection Technology support in Stores, DC, and Corporate Locations. This associate must have a firm understanding and working knowledge of AP Technology and store development duties within a retail environment. The Analyst must be able to work well with the management team, and with technical and non-technical staff to resolve and drive issues. Position Overview Responsibilities
You will review technical drawings, create action plans, and manage and coordinate asset protection projects/store development projects, including new stores, remodels, relocations, refreshes, special projects, closings, and other support activities. This position is dedicated to identifying, researching, and resolving complex technical problems. The analyst creates and manages escalation procedures and ensures service levels are maintained. You will independently document, track, and resolve issues in a timely manner while effectively prioritizing multiple responsibilities. Strategic Planning and Leadership: Ensure appropriate coverage for incident management, AP project work, and business initiatives, working with third-party vendors and supplies to achieve SLA. Coordinate plans and schedules between field and corporate partners. Support newly deployed hardware and software. Analyze incoming user and corporate requests to determine areas needing operational improvement/development, assisting in process redesign and documentation as needed for new technology or deployment procedures in a collaborative forum. Perform planning and scheduling duties consistent with store development projects. Assist in creating, maintaining, and providing procedural documentation. Ensure proper communications and transparency around issues, problems, and events. Communicate with store management to address any unreported issues or concerns. Provide recommendations that could help improve the store’s AP Technology deployment, appearance, and utilization. Provide written and oral reports, project updates, and communication logs as required by AP Technology Manager. Attending meetings remotely or on-site as scheduled by the AP Manager, Technology. Support: Drive lasting solutions to known issues/problems and drill into the root cause. Partner with team members as appropriate to ensure problem resolution is obtained and, if necessary, the root cause is identified. Work diligently to enhance or improve business processes. Coordinate and perform validations for modified or new systems. Retain ownership of issues that cannot be resolved remotely while informing the customer of the status during the resolution process. Provide ideas and solutions to prevent reoccurring problems and support incidents that impact client computing support and overall employee productivity. Build strong partnerships through monitoring customer expectations, measuring and managing results, and making necessary changes when appropriate. Qualifications alignment: High School diploma required. Bachelor’s degree in computer science or appropriate related field preferred. 2-5 years' work experience in a related retail environment. Project Management experience. Retail technology experience. Ability to troubleshoot hardware and software issues. Good technical knowledge of current network hardware and standards. Ability to effectively prioritize and execute tasks in a high-pressure environment. Ability to present ideas in business-friendly and user-friendly language. Strong analytical and problem-solving abilities. Exceptional verbal and written communication skills; mature, and articulate. Proven ability to lead processes and identify and implement process improvements. Administrative capabilities (scheduling, coordinating calendars, event management). Customer-service orientation. Ability to independently manage many changing tasks simultaneously. Willingness to expand skill set and take on increasing responsibility. Some travel may be required for on-site meetings or Store Visits. Working conditions
The usual and customary methods of performing the job's functions require the following physical demands: occasional lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity. Generally, the job requires 80% sitting, 10% walking, and 10% standing. Job is performed under minimal temperature variations and in a generally hazard free environment. Benefits and Additional Information
You will enjoy competitive wages, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location. Min-Mid
$50,000.00 - $65,000.00 Location
New Jersey-Burlington Address
1830 Route 130 North, 08016 Job Type
Full-Time Remote Type
Remote Career Site Category
Corporate Position Category
Asset Protection Posting Number
R100969 Seniority level
Mid-Senior level Employment type
Full-time Industries
Retail Equality and inclusion statements and related job suggestions have been removed for clarity.
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