H&R Block
Overview
Join to apply for the
Seasonal, Virtual Tax Specialist
role at
H&R Block . 6 days ago Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. Our company
We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block! What you’ll do
At H&R Block, we’re more than just the nation’s leading tax preparation provider - we’re a team of passionate professionals who thrive on helping people. If you’re tax-savvy, love solving problems, and enjoy connecting with others, this is your opportunity to make a real impact - all from the comfort of your home. As a Virtual Tax Support Specialist, you’ll be the go-to expert for our do-it-yourself clients, guiding them through their tax questions with clarity, empathy, and confidence. You’ll collaborate with a remote team of tax experts to deliver fast, accurate, and friendly support via chat, phone, and video. Day to day you'll... Engage with clients through chat, video, and screen sharing to answer tax-related questions Help clients navigate our online tax prep tools with ease Provide clear, supportive guidance to help clients feel confident and empowered Research federal and state tax laws to provide accurate, up-to-date information Use our proprietary tools and resources to deliver top-tier client support Collaborate with teammates to share insights, solve problems, and improve the client experience Embrace new challenges and opportunities as they arise Work from anywhere remotely while staying connected to a supportive team Make meaningful impact by helping people feel confident and secure during tax season Expand your skills and take on new challenges in a dynamic environment What you’ll bring to the team
3+ years of tax preparation experience 2+ years of customer service experience Successful completion of our Tax Knowledge Assessments (I & II) A quiet, dedicated workspace and a reliable internet connection Experience as a tax preparer, Enrolled Agent, CPA, attorney, or similar is a plus It would be even better if you also had
Excellent communication skills - written, verbal, and video A knack for simplifying complex topics and a love for helping others Strong attention to detail and a passion for accuracy A collaborative spirit and a proactive, solutions-focused mindset Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer : H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. Pay Range Information : The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range : $18.41 - $27.64/Hr.
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Join to apply for the
Seasonal, Virtual Tax Specialist
role at
H&R Block . 6 days ago Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. Our company
We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block! What you’ll do
At H&R Block, we’re more than just the nation’s leading tax preparation provider - we’re a team of passionate professionals who thrive on helping people. If you’re tax-savvy, love solving problems, and enjoy connecting with others, this is your opportunity to make a real impact - all from the comfort of your home. As a Virtual Tax Support Specialist, you’ll be the go-to expert for our do-it-yourself clients, guiding them through their tax questions with clarity, empathy, and confidence. You’ll collaborate with a remote team of tax experts to deliver fast, accurate, and friendly support via chat, phone, and video. Day to day you'll... Engage with clients through chat, video, and screen sharing to answer tax-related questions Help clients navigate our online tax prep tools with ease Provide clear, supportive guidance to help clients feel confident and empowered Research federal and state tax laws to provide accurate, up-to-date information Use our proprietary tools and resources to deliver top-tier client support Collaborate with teammates to share insights, solve problems, and improve the client experience Embrace new challenges and opportunities as they arise Work from anywhere remotely while staying connected to a supportive team Make meaningful impact by helping people feel confident and secure during tax season Expand your skills and take on new challenges in a dynamic environment What you’ll bring to the team
3+ years of tax preparation experience 2+ years of customer service experience Successful completion of our Tax Knowledge Assessments (I & II) A quiet, dedicated workspace and a reliable internet connection Experience as a tax preparer, Enrolled Agent, CPA, attorney, or similar is a plus It would be even better if you also had
Excellent communication skills - written, verbal, and video A knack for simplifying complex topics and a love for helping others Strong attention to detail and a passion for accuracy A collaborative spirit and a proactive, solutions-focused mindset Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer : H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. Pay Range Information : The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range : $18.41 - $27.64/Hr.
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