First American Financial
Who We Are
Pango Group is one of California's leading independent escrow resources with a people-first culture. We’re committed to mission, vision, and values and investing in our people to create amazing partnerships, happy clients, and a fulfilled team. Our partnership with First American has contributed to being named one of the Los Angeles Best Places to Work for eight consecutive years and Fortune 100 Best Companies to Work For for ten consecutive years. We hire hungry, humble, and smart individuals and value inclusion across all brands and offices. What We Do
Are you ready to take your career to the next level and be part of a team transforming the residential real estate experience? We are looking for enthusiastic individuals to join our team in San Diego and the Coachella Valley as a Relief Escrow Officer, where our most valuable asset is our people. In this role, you will provide best-in-class service and support to clients by leveraging industry-leading technology and partnering with strong escrow and underwriter partners. You will work in a dynamic, fast-paced setting that emphasizes customer service and closing deals. Exceptional decision-making, strong communication, and the ability to multi-task as part of a team are essential. As an Escrow Officer, you will be responsible for handling real estate transactions by establishing new escrow accounts, managing funds, processing documents for closings, and completing settlements in accordance with established policies and procedures. This position plays a key role in making the dream of home ownership a reality. You must be able to travel to different offices in the area as part of your responsibilities. Come join our team and make a difference, one closing at a time! What You’ll Do
Complete real estate escrow transactions by determining requirements Act as a neutral liaison between file parties, adhere to company policy, and monitor and mitigate risk to the company Ensure that all funds are properly accounted for and disbursed in accordance with the contract terms and company policy Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transaction Examine property titles, mortgages, and trust deed documents Prepare legal documents for the closure of the sale Complete closing by recording and filing documents, preparing and distributing final closing statements and title What You’ll Bring
2-4 years of escrow-related experience Experience directly handling escrow transactions as an escrow assistant is preferable Openness to new technology and proprietary programs; adapt easily to new workflow Passion for helping customers while maintaining a professional and positive attitude Excellent verbal and written communication with both internal teams and external customers; comfortable using various types of communication to meet customer needs Problem solver with strong organizational skills, detail-oriented, and capable of navigating internal and external resources to resolve issues Thrive in a team-oriented environment that delivers beyond customer expectations Comfortable guiding and supporting future talent learning the business Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies Valid licensing/certification as required by applicable state High school diploma or equivalent Pay Range: $24.30 - $30.00 Hourly This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on factors including job-related knowledge, skills, experience, business requirements, and geographic location. What We Offer
By choice, we don’t simply accept individuality—we embrace it, support it, and thrive on it. Our People First Culture celebrates diversity, equity, and inclusion because it’s the key to our success. We foster an authentic and inclusive workplace for all. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Note:
The following statements apply to candidates working from an unincorporated area within Los Angeles County: First American will consider all qualified applicants, including those with arrest or conviction records, in a manner consistent with applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer, as such history may have a direct, adverse relationship with duties such as handling confidential information, administering financial transactions, and meeting customer-imposed criminal history requirements. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave, and other benefits like an employee stock purchase plan.
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Pango Group is one of California's leading independent escrow resources with a people-first culture. We’re committed to mission, vision, and values and investing in our people to create amazing partnerships, happy clients, and a fulfilled team. Our partnership with First American has contributed to being named one of the Los Angeles Best Places to Work for eight consecutive years and Fortune 100 Best Companies to Work For for ten consecutive years. We hire hungry, humble, and smart individuals and value inclusion across all brands and offices. What We Do
Are you ready to take your career to the next level and be part of a team transforming the residential real estate experience? We are looking for enthusiastic individuals to join our team in San Diego and the Coachella Valley as a Relief Escrow Officer, where our most valuable asset is our people. In this role, you will provide best-in-class service and support to clients by leveraging industry-leading technology and partnering with strong escrow and underwriter partners. You will work in a dynamic, fast-paced setting that emphasizes customer service and closing deals. Exceptional decision-making, strong communication, and the ability to multi-task as part of a team are essential. As an Escrow Officer, you will be responsible for handling real estate transactions by establishing new escrow accounts, managing funds, processing documents for closings, and completing settlements in accordance with established policies and procedures. This position plays a key role in making the dream of home ownership a reality. You must be able to travel to different offices in the area as part of your responsibilities. Come join our team and make a difference, one closing at a time! What You’ll Do
Complete real estate escrow transactions by determining requirements Act as a neutral liaison between file parties, adhere to company policy, and monitor and mitigate risk to the company Ensure that all funds are properly accounted for and disbursed in accordance with the contract terms and company policy Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transaction Examine property titles, mortgages, and trust deed documents Prepare legal documents for the closure of the sale Complete closing by recording and filing documents, preparing and distributing final closing statements and title What You’ll Bring
2-4 years of escrow-related experience Experience directly handling escrow transactions as an escrow assistant is preferable Openness to new technology and proprietary programs; adapt easily to new workflow Passion for helping customers while maintaining a professional and positive attitude Excellent verbal and written communication with both internal teams and external customers; comfortable using various types of communication to meet customer needs Problem solver with strong organizational skills, detail-oriented, and capable of navigating internal and external resources to resolve issues Thrive in a team-oriented environment that delivers beyond customer expectations Comfortable guiding and supporting future talent learning the business Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies Valid licensing/certification as required by applicable state High school diploma or equivalent Pay Range: $24.30 - $30.00 Hourly This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on factors including job-related knowledge, skills, experience, business requirements, and geographic location. What We Offer
By choice, we don’t simply accept individuality—we embrace it, support it, and thrive on it. Our People First Culture celebrates diversity, equity, and inclusion because it’s the key to our success. We foster an authentic and inclusive workplace for all. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Note:
The following statements apply to candidates working from an unincorporated area within Los Angeles County: First American will consider all qualified applicants, including those with arrest or conviction records, in a manner consistent with applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer, as such history may have a direct, adverse relationship with duties such as handling confidential information, administering financial transactions, and meeting customer-imposed criminal history requirements. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave, and other benefits like an employee stock purchase plan.
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