I Bankonline
Overview
Provide quality, accurate and timely customer service involving daily processing of financial transactions and opening accounts in a retail banking environment. Promote bank products through positive proactive sales to prospects and cross sales to customers, inform and educate both about products, services and benefits. Provide support to branch management. Universal Bankers must adhere to all Bank policies, procedures and all compliance regulations. Primary Duties
Provide teller/platform support as needed to keep the lines to a minimum and to provide quality customer service. Teller support includes performing daily processing of financial transactions, i.e. deposits, handling currency, coin, and cashing checks. Platform support entails opening checking accounts, savings accounts, and providing all other deposit product services. Actively inform clients of products/services, profile clients to identify financial needs, follow through, and close the sale. Explain product benefits, changes, restrictions, requirements, and any other relevant product information to clients. Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships; participate in client calling activities during special deposit/loan campaigns. Responsible for taking loan applications for personal/retail consumer needs and handing off the processing of these applications to the appropriate associate. Assist branch management with on-the-job training of new associates. Participate in branch meetings to enhance knowledge of sales initiatives/processes, bank products, operational processes and exceptional customer service delivery. Assist branch associates with all aspects of daily branch operations as needed. Perform all other job-related duties as assigned. Qualifications
High school diploma or general education degree (GED) 1 year of experience as either a Teller or as a Relationship Banker Computer and Office Equipment Skills
Microsoft Office Suite (Outlook, Word, Excel, MS Access) is a plus 10-key calculator; coin counter All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, gender stereotyping, and age. Independent Bank is an EO/AA Employer – M/F/Vets/Disabled
#J-18808-Ljbffr
Provide quality, accurate and timely customer service involving daily processing of financial transactions and opening accounts in a retail banking environment. Promote bank products through positive proactive sales to prospects and cross sales to customers, inform and educate both about products, services and benefits. Provide support to branch management. Universal Bankers must adhere to all Bank policies, procedures and all compliance regulations. Primary Duties
Provide teller/platform support as needed to keep the lines to a minimum and to provide quality customer service. Teller support includes performing daily processing of financial transactions, i.e. deposits, handling currency, coin, and cashing checks. Platform support entails opening checking accounts, savings accounts, and providing all other deposit product services. Actively inform clients of products/services, profile clients to identify financial needs, follow through, and close the sale. Explain product benefits, changes, restrictions, requirements, and any other relevant product information to clients. Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships; participate in client calling activities during special deposit/loan campaigns. Responsible for taking loan applications for personal/retail consumer needs and handing off the processing of these applications to the appropriate associate. Assist branch management with on-the-job training of new associates. Participate in branch meetings to enhance knowledge of sales initiatives/processes, bank products, operational processes and exceptional customer service delivery. Assist branch associates with all aspects of daily branch operations as needed. Perform all other job-related duties as assigned. Qualifications
High school diploma or general education degree (GED) 1 year of experience as either a Teller or as a Relationship Banker Computer and Office Equipment Skills
Microsoft Office Suite (Outlook, Word, Excel, MS Access) is a plus 10-key calculator; coin counter All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, gender stereotyping, and age. Independent Bank is an EO/AA Employer – M/F/Vets/Disabled
#J-18808-Ljbffr