Housing Assistant

Get AI-powered advice on this job and more exclusive features. Overview At Orange County Government, we serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that impact Central Florida and shape the future of our community. We believe in hiring the very best. Our workplace experience sets us apart and makes us a great place to work. Our goal is to create an environment of exceptional organizational values, customer service standards, and employee satisfaction. Orange County Government is committed to providing equal opportunity in employment and services to all individuals. Job Description Representative Duties/Assignments Interview and review potential client's applications for eligibility of various housing programs. Calculate household income based on the criteria established for each program. Enter data and case notes in specialized programmatic software systems. Interpret and communicate program guidelines to clients and the public. Review credit reports, home inspections, bank statements and other documents. Prepare correspondence and emails to communicate with clients, landlords, other Divisions, nonprofits and other housing partners. Maintain case management files and appointment schedule. Respond to client inquiries, and work with property owners, property managers, and realtors. Perform other related duties as required. Minimum Qualifications Bachelor's degree from an accredited institution and two years of experience in real estate, case management, interviewing, assessment or administrative experience in the area of social services or public assistance; or an equivalent combination of relevant education or experience may be substituted on a year for year basis. Must have the ability to communicate effectively both verbally and in writing. Preferences This position requires great organization and customer services skills. Strong analytical skills and experience with income calculations and interpreting federal assistance programs regulations. Working knowledge of Microsoft Office Suite of products. Application Deadline Open Date: 10/06/2025 Close Date: 10/13/2025 This posting is subject to close without prior notice. Salary Information Pay Grade: 014 - From $23.19 to $30.14 FLSA Status: Non-Exempt Placement based on Education and Experience Benefits 10 paid holidays and up to 2 floating holidays annually. 18 days paid time off per year. Longevity bonus based on years of service. 6 days of paid TERM (sick) time annually. Low-cost medical, dental, vision, additional life insurance. Free basic life, long term disability, and employee assistance for all the family members effective on day one. Participation in the Florida Retirement System. Employee assistance program includes multiple free one on one sessions with licensed counselors and online tools for legal advice, financial planning, personal life balance, etc. Free access to Wellworks gyms and Orange County Recreation Centers. Free onsite wellness coaching, including dietician and nurse. Tuition reimbursement program. Earn service time to forgive student loans. Disclaimer: Benefits may vary for employees under collective bargaining agreements. For more information on Benefits visit - https://www.ocfl.net/EmploymentVolunteerism/EmployeeBenefits.aspx Veterans Preference If you are claiming Veterans' Preference, you are responsible for providing the required eligibility documentation by the closing date of the posting. Educational Requirements If your education was obtained in the United States, the County recognizes degrees or diplomas which are accredited by an agency recognized by the United States Department of Education (USDE) or the Council for Higher Education Accreditation (CHEA). If you have obtained education from a country other than the United States, your degree or diploma must be evaluated to determine the United States equivalency by a member of the National Association of Credential Evaluation Service (NACES) or the Association of International Credentials Evaluations (AICE) at your expense. Address 525 E South Street Orlando, FL 32801 Notes Selected candidate will be required to successfully complete the pre-employment drug, physical and background check.

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