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H&R Block

Experienced Tax Professional - Remote

H&R Block, Salem, Virginia, us, 24155

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Overview

Be among the first 25 applicants. At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to maintain a high performing, connected culture where everyone feels like they belongs. We are pursuing a long-term strategy and transformation plan known as Block Next, focusing on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. If you embrace challenges as opportunities and want to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day...

As you inspire people to make confident, informed decisions about their lives, careers, and money, you’ll build client relationships that grow stronger every year. Joining H&R Block as a

Remote Tax Professional

means you’ll serve clients with diverse tax needs with the support of an expert team and receive advanced tax training to be successful. Responsibilities

Conduct tax interviews with clients and support do-it-yourself online tax clients through virtual tools (video conferencing, phone, chat, email). Generate business growth, increase client retention, and offer additional products and services. Coordinate with leaders and peers about how remote work is impacting results; communicate regularly to ensure teamwork and success. Grow your tax expertise. Qualifications

Experience completing individual tax returns. Experience working in a fast-paced environment. Access to high speed, reliable internet. Experience with technology (MS Teams and Outlook). Ability to communicate complex tax situations concisely via phone, email, and chat to inspire confidence in clients. Experience utilizing effective customer service techniques. Analytical and problem-solving skills. Successful completion of the H&R Block Tax Knowledge Assessment or equivalent. High school diploma or higher. Must meet continuing education requirements and IRS and applicable state requirements. Availability to work a minimum of 20 hours a week during peak tax season. Skill in researching information using tax and publication tools (e.g., IRS Publications/Instructions). Benefits

Medical coverage with well-being and mental health support. 401(k) Retirement Savings Plan and Employee Stock Purchase Plan. Tax prep benefit for associates, with no direct cost to you. Flexible/remote opportunities, collaborative teams, and more. The Community You Will Join

H&R Block is committed to a Connected Culture where trust, care, and connections help create an environment where everyone can bring their authentic self and belong as part of a larger team. You will be in an exceptional work environment recognized on Best Companies lists and supported by colleagues who help each other grow. H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you’re looking to make an impact, H&R Block is the place for you. Enrollment in or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment. This is a sponsored job reference: #44110. Job Details

Seniority level: Not Applicable Employment type: Full-time Job function: Accounting/Auditing and Finance Industries: Retail We’re unlocking community knowledge in a new way. Experts add insights directly into articles, started with the help of AI.

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