Aston Carter
Join to apply for the
Collection Specialist
role at
Aston Carter 2 days ago Be among the first 25 applicants Join to apply for the
Collection Specialist
role at
Aston Carter Get AI-powered advice on this job and more exclusive features. Actively collect open AR balances by contacting customers, supports the activities of branch personnel to actively collect open AR balances. Update the Get Paid AR collection system including customer contact information, notes on status of open AR accounts, payment promises, customer disputes, escalation for inclusion in the AR Specific Reserve, repossession review, referral to Legal, write-off, etc. Respond to customer inquiries providing assistance or directing the customer’s issue to the appropriate person for speedy resolution. Reconcile accounts and perform administrative tasks/additional duties as assigned Establish acceptable payment arrangements, including settlements when warranted, while building a positive relationship with the customer Counsel customers to assist in finding funds to bring account current Generate and respond to written correspondence (letters, e-mails, web chats, etc.) in a professional, compliant manner Respond to all inquiries, redirecting when necessary Maintain accurate documentation reflective of the conversation and subsequent arrangement reached with customer Manage to collection objectives using a high degree of professionalism and persuasiveness Make recommendation for next steps when accounts becomes un-performing or unresponsive Complete skip tracing when contact with customer ceases Work effectively with salesperson, branch personnel and other team members in reaching resolution of account Work unapplied cash in search of payments
Description
Actively collect open AR balances by contacting customers, supports the activities of branch personnel to actively collect open AR balances. Update the Get Paid AR collection system including customer contact information, notes on status of open AR accounts, payment promises, customer disputes, escalation for inclusion in the AR Specific Reserve, repossession review, referral to Legal, write-off, etc. Respond to customer inquiries providing assistance or directing the customer’s issue to the appropriate person for speedy resolution. Reconcile accounts and perform administrative tasks/additional duties as assigned Establish acceptable payment arrangements, including settlements when warranted, while building a positive relationship with the customer Counsel customers to assist in finding funds to bring account current Generate and respond to written correspondence (letters, e-mails, web chats, etc.) in a professional, compliant manner Respond to all inquiries, redirecting when necessary Maintain accurate documentation reflective of the conversation and subsequent arrangement reached with customer Manage to collection objectives using a high degree of professionalism and persuasiveness Make recommendation for next steps when accounts becomes un-performing or unresponsive Complete skip tracing when contact with customer ceases Work effectively with salesperson, branch personnel and other team members in reaching resolution of account Work unapplied cash in search of payments
Additional Skills & Qualifications
Experience with collecting on large accounts Must be comfortable being on phones and doing B2B collections Must be eager/excited to learn Must be able to multitask
Pay And Benefits
The pay range for this position is $22.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
Available For This Temporary Role May Include The Following
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Phoenix,AZ.
Application Deadline
This position is anticipated to close on Jul 23, 2025.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Accounting/Auditing and Finance Industries Staffing and Recruiting Referrals increase your chances of interviewing at Aston Carter by 2x Get notified about new Collections Specialist jobs in
Phoenix, AZ . Remote Commercial Collections LARGE BALANCE
Accounts Payable/Accounts Receivable Specialist
Phoenix, AZ $65,173.00-$104,277.00 6 days ago Phoenix, AZ $65,000.00-$85,000.00 2 weeks ago Phoenix, AZ $40,000.00-$49,000.00 1 week ago Phoenix, AZ $60,000.00-$65,000.00 2 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Collection Specialist
role at
Aston Carter 2 days ago Be among the first 25 applicants Join to apply for the
Collection Specialist
role at
Aston Carter Get AI-powered advice on this job and more exclusive features. Actively collect open AR balances by contacting customers, supports the activities of branch personnel to actively collect open AR balances. Update the Get Paid AR collection system including customer contact information, notes on status of open AR accounts, payment promises, customer disputes, escalation for inclusion in the AR Specific Reserve, repossession review, referral to Legal, write-off, etc. Respond to customer inquiries providing assistance or directing the customer’s issue to the appropriate person for speedy resolution. Reconcile accounts and perform administrative tasks/additional duties as assigned Establish acceptable payment arrangements, including settlements when warranted, while building a positive relationship with the customer Counsel customers to assist in finding funds to bring account current Generate and respond to written correspondence (letters, e-mails, web chats, etc.) in a professional, compliant manner Respond to all inquiries, redirecting when necessary Maintain accurate documentation reflective of the conversation and subsequent arrangement reached with customer Manage to collection objectives using a high degree of professionalism and persuasiveness Make recommendation for next steps when accounts becomes un-performing or unresponsive Complete skip tracing when contact with customer ceases Work effectively with salesperson, branch personnel and other team members in reaching resolution of account Work unapplied cash in search of payments
Description
Actively collect open AR balances by contacting customers, supports the activities of branch personnel to actively collect open AR balances. Update the Get Paid AR collection system including customer contact information, notes on status of open AR accounts, payment promises, customer disputes, escalation for inclusion in the AR Specific Reserve, repossession review, referral to Legal, write-off, etc. Respond to customer inquiries providing assistance or directing the customer’s issue to the appropriate person for speedy resolution. Reconcile accounts and perform administrative tasks/additional duties as assigned Establish acceptable payment arrangements, including settlements when warranted, while building a positive relationship with the customer Counsel customers to assist in finding funds to bring account current Generate and respond to written correspondence (letters, e-mails, web chats, etc.) in a professional, compliant manner Respond to all inquiries, redirecting when necessary Maintain accurate documentation reflective of the conversation and subsequent arrangement reached with customer Manage to collection objectives using a high degree of professionalism and persuasiveness Make recommendation for next steps when accounts becomes un-performing or unresponsive Complete skip tracing when contact with customer ceases Work effectively with salesperson, branch personnel and other team members in reaching resolution of account Work unapplied cash in search of payments
Additional Skills & Qualifications
Experience with collecting on large accounts Must be comfortable being on phones and doing B2B collections Must be eager/excited to learn Must be able to multitask
Pay And Benefits
The pay range for this position is $22.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
Available For This Temporary Role May Include The Following
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Phoenix,AZ.
Application Deadline
This position is anticipated to close on Jul 23, 2025.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Accounting/Auditing and Finance Industries Staffing and Recruiting Referrals increase your chances of interviewing at Aston Carter by 2x Get notified about new Collections Specialist jobs in
Phoenix, AZ . Remote Commercial Collections LARGE BALANCE
Accounts Payable/Accounts Receivable Specialist
Phoenix, AZ $65,173.00-$104,277.00 6 days ago Phoenix, AZ $65,000.00-$85,000.00 2 weeks ago Phoenix, AZ $40,000.00-$49,000.00 1 week ago Phoenix, AZ $60,000.00-$65,000.00 2 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr