Beck's Hybrids
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Customer Finance Specialist
role at
Beck's Hybrids . Get AI-powered advice on this job and more exclusive features. A Customer Finance Specialist at Beck’s is responsible for building relationships with the sales team, dealers, customers, and teammates. You will help the sales team and customers understand activity on their accounts, address problems encountered, and provide solutions. The ideal candidate is a proven problem solver, driven to build long-term impactful relationships, thrives in a dynamic customer-driven environment, and has previous customer service experience. We value individuals who excel at small tasks, go the extra mile, care for others, and are highly customer-focused. This position will be
on-site
in Atlanta, IN. Full-time employees are eligible for a comprehensive benefits package, including: Health benefits with two medical plan options, HSA contributions, dental, vision, employer-paid life/AD&D, disability insurance, and access to an onsite Nurse Practitioner. 401k plan with company match, pension plan, and access to a Financial Advisor. Paid time off, holidays, wellness programs, and corporate discounts. Company events, free lunch, merchandise allowance, and more. Responsibilities
Answer incoming calls promptly. Provide information and resolve service problems for customers. Clarify complaints, identify causes, explain solutions, and follow up. Reconcile customer and dealer accounts. Batch, scan, and post payments. Address dealer income questions and calculations. Make collection calls and send collection letters. Process refunds and dealer bonuses. Discuss financing options with customers and sales team. Make account changes and track account movements. Gather customer data and prepare reports. Assist with dealer and employee training presentations. Handle invoicing and perform month-end and year-end reporting. Complete credit references and assist with audits. Contribute to team goals and perform other duties as assigned. Travel for meetings as needed. Maintain confidentiality of organizational information. Job Requirements
Education and Training Bachelor’s degree in a related field. Valid driver’s license and insurable driving record. Technical Knowledge Customer service, phone skills, listening, quality focus, documentation, Microsoft Office, general math, attention to detail, verbal communication, conflict resolution. Experience At least 3 years of customer service experience. Experience in the agricultural industry preferred. Employment contingent upon passing drug test and background check. Additional Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Finance and Sales Industry: Farming Referrals can double your chances of interviewing. Get notified about similar jobs in Atlanta, IN.
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Customer Finance Specialist
role at
Beck's Hybrids . Get AI-powered advice on this job and more exclusive features. A Customer Finance Specialist at Beck’s is responsible for building relationships with the sales team, dealers, customers, and teammates. You will help the sales team and customers understand activity on their accounts, address problems encountered, and provide solutions. The ideal candidate is a proven problem solver, driven to build long-term impactful relationships, thrives in a dynamic customer-driven environment, and has previous customer service experience. We value individuals who excel at small tasks, go the extra mile, care for others, and are highly customer-focused. This position will be
on-site
in Atlanta, IN. Full-time employees are eligible for a comprehensive benefits package, including: Health benefits with two medical plan options, HSA contributions, dental, vision, employer-paid life/AD&D, disability insurance, and access to an onsite Nurse Practitioner. 401k plan with company match, pension plan, and access to a Financial Advisor. Paid time off, holidays, wellness programs, and corporate discounts. Company events, free lunch, merchandise allowance, and more. Responsibilities
Answer incoming calls promptly. Provide information and resolve service problems for customers. Clarify complaints, identify causes, explain solutions, and follow up. Reconcile customer and dealer accounts. Batch, scan, and post payments. Address dealer income questions and calculations. Make collection calls and send collection letters. Process refunds and dealer bonuses. Discuss financing options with customers and sales team. Make account changes and track account movements. Gather customer data and prepare reports. Assist with dealer and employee training presentations. Handle invoicing and perform month-end and year-end reporting. Complete credit references and assist with audits. Contribute to team goals and perform other duties as assigned. Travel for meetings as needed. Maintain confidentiality of organizational information. Job Requirements
Education and Training Bachelor’s degree in a related field. Valid driver’s license and insurable driving record. Technical Knowledge Customer service, phone skills, listening, quality focus, documentation, Microsoft Office, general math, attention to detail, verbal communication, conflict resolution. Experience At least 3 years of customer service experience. Experience in the agricultural industry preferred. Employment contingent upon passing drug test and background check. Additional Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Finance and Sales Industry: Farming Referrals can double your chances of interviewing. Get notified about similar jobs in Atlanta, IN.
#J-18808-Ljbffr