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Sage

Credit/Collections Analyst

Sage, Lawrenceville, Georgia, United States, 30243

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Sage Job Description

We are currently hiring for a Credit Collections Analyst in our Lawrenceville location. This role will support the Credit and Collections teams for key strategic business relationships for Sage International. In this role you will work closely with other internal teams to support Accountants and Business Partners, ensuring their accounts are up to date, commission credits are paid and overdue amounts are collected Job Description

We are currently hiring for a Credit Collections Analyst in our Lawrenceville location. This role will support the Credit and Collections teams for key strategic business relationships for Sage International. In this role you will work closely with other internal teams to support Accountants and Business Partners, ensuring their accounts are up to date, commission credits are paid and overdue amounts are collected

This is a hybrid role 3 days per week from our Lawrenceville office.

Key Responsibilities Summary Of Role

This full-time role sits within Sage’s Credit and Collections team, supporting key strategic business partners such as accountants, financial advisors, and retail channels. You’ll play a vital part in managing credit decisions, customer accounts, and cash collection processes, while helping improve how the team works and collaborates.

What I Will Be Doing

You’ll work closely with internal teams and customers to manage credit risk, resolve queries, process refunds or discounts, and make sure outstanding payments are collected on time. You'll regularly review customer ledgers to prevent bad debt, escalate legal issues when needed, and ensure that Sage’s policies and compliance standards are met.

You'll also help improve internal processes, take part in personal development activities, and contribute to projects across the wider finance function - Involvement in the monthly Partner Commission process. This role blends relationship management with strong attention to financial detail and a proactive, customer-focused approach.

What We Are Looking For

We’re looking for someone with at least 2 years of credit and collections experience—ideally in a tech or fast-paced environment. You should have a strong service mindset, confidence working with complex accounts, and experience meeting SLAs. Familiarity with SAP and CRM systems is a plus.

You’ll thrive in a collaborative team, be adaptable to change, and enjoy contributing to continuous improvement while staying up to date with financial regulations.

Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Accounting/Auditing and Finance Industries Software Development Referrals increase your chances of interviewing at Sage by 2x Get notified about new Collections Analyst jobs in

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