UMass Memorial Health
Self-Pay Collections Representative
UMass Memorial Health, Worcester, Massachusetts, us, 01609
Overview
Are you a current UMass Memorial Health caregiver? Apply now through Workday. Exemption Status:
Non-Exempt Schedule Details:
Monday through Friday Scheduled Hours:
8a-430p Shift:
1 - Day Shift, 8 Hours (United States of America) Hours:
40 Cost Center:
99940 - 5430 Single Billing Office Union:
SHARE (State Healthcare and Research Employees) Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Responsibilities
Major Responsibilities: Initiates telephone calls to patients/guarantors regarding resolution of their self-pay balances. Initiates telephone calls to insurance companies regarding resolution of self-pay balances. Communicates with hospital clinics/doctor offices regarding resolution of self-pay balances. Works assigned work queues within established protocols. Responds to patient/responsible party inquiries/requests received via telephone, mail and in person by accessing the billing system. Position Qualifications
License/Certification/Education: Required: High School diploma required. Experience/Skills: Required: Three years of relevant work experience, preferably in telephone collections. Thorough knowledge of third-party insurance and medical terminology. Computer skills. Ability to work independently within established functional guidelines and withstand pressure that may arise when dealing with the public, physicians/clinic and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We are an equal opportunity and affirmative action employer. Various statements about respect and the Standards of Respect apply; all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. Disability Accommodations
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.
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Are you a current UMass Memorial Health caregiver? Apply now through Workday. Exemption Status:
Non-Exempt Schedule Details:
Monday through Friday Scheduled Hours:
8a-430p Shift:
1 - Day Shift, 8 Hours (United States of America) Hours:
40 Cost Center:
99940 - 5430 Single Billing Office Union:
SHARE (State Healthcare and Research Employees) Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Responsibilities
Major Responsibilities: Initiates telephone calls to patients/guarantors regarding resolution of their self-pay balances. Initiates telephone calls to insurance companies regarding resolution of self-pay balances. Communicates with hospital clinics/doctor offices regarding resolution of self-pay balances. Works assigned work queues within established protocols. Responds to patient/responsible party inquiries/requests received via telephone, mail and in person by accessing the billing system. Position Qualifications
License/Certification/Education: Required: High School diploma required. Experience/Skills: Required: Three years of relevant work experience, preferably in telephone collections. Thorough knowledge of third-party insurance and medical terminology. Computer skills. Ability to work independently within established functional guidelines and withstand pressure that may arise when dealing with the public, physicians/clinic and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We are an equal opportunity and affirmative action employer. Various statements about respect and the Standards of Respect apply; all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. Disability Accommodations
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.
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