NEFCO
Overview
Accounts Receivable Credit Specialist at NEFCO. The AR Credit Specialist position is responsible for working with customers to accelerate the speed that they pay NEFCO by collecting aged receivables and for applying a consistent credit policy towards customers. Daily, there will be periodic credit reviews of existing customers, and the assessment of the creditworthiness of potential customers. Specialists will always be pleasant and respectful to all internal and external customers and act as NEFCO ambassadors. Responsibilities
Responsible for tracking and resolving outstanding payment issues and reporting on monthly collections in a timely manner. Provide customer service regarding collection issues, process customer refunds, review and process account adjustments, resolve client discrepancies and short payments. Monitor and maintain accounts - customer calls, account adjustments, small balance write offs, customer deductions, customer reconciliations and processing credit memos. Interact with Cash Application team, Sales Tax Dept, Customer Service and other internal departments as necessary to effectively reconcile accounts as required. Enlist the efforts of sales and senior management when necessary to accelerate the collection process. Maintain open communication and follow up effectively with the sales department regarding customer accounts on a timely basis. Manage customers in the credit hold queue. Maintain customer credit files. Respond to requests for credit references. Recommend changes in the credit policy to senior management. Monitor the credit worthiness of accounts and review with management as required. Perform other assigned tasks and ad hoc duties necessary to support the Accounts Receivable Department. Engage in daily huddles, as well as weekly and monthly meetings to discuss and resolve AR related issues. Participate in AR related projects (e.g., Avalara & Bill Trust). Meet defined department goals and activity metrics. Review direct reports’ timecards, ensuring employees’ time is accurately recorded and complete. Approve employee timecards at the end of each period, prior to supervisor deadline. Work with employees to resolve errors (missing punches, adjustments, etc.). Review and approve PTO requests. Requirements
Preferred Qualifications: Key Performance Measures:
Days Sales Outstanding (DSO), Electronic Billing % $, Electronic Payments % $, Bad Debt Write-off % $, Improvements Implemented. Seniority level
Entry level Employment type
Full-time Job function
Accounting/Auditing and Finance Industries
Wholesale
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Accounts Receivable Credit Specialist at NEFCO. The AR Credit Specialist position is responsible for working with customers to accelerate the speed that they pay NEFCO by collecting aged receivables and for applying a consistent credit policy towards customers. Daily, there will be periodic credit reviews of existing customers, and the assessment of the creditworthiness of potential customers. Specialists will always be pleasant and respectful to all internal and external customers and act as NEFCO ambassadors. Responsibilities
Responsible for tracking and resolving outstanding payment issues and reporting on monthly collections in a timely manner. Provide customer service regarding collection issues, process customer refunds, review and process account adjustments, resolve client discrepancies and short payments. Monitor and maintain accounts - customer calls, account adjustments, small balance write offs, customer deductions, customer reconciliations and processing credit memos. Interact with Cash Application team, Sales Tax Dept, Customer Service and other internal departments as necessary to effectively reconcile accounts as required. Enlist the efforts of sales and senior management when necessary to accelerate the collection process. Maintain open communication and follow up effectively with the sales department regarding customer accounts on a timely basis. Manage customers in the credit hold queue. Maintain customer credit files. Respond to requests for credit references. Recommend changes in the credit policy to senior management. Monitor the credit worthiness of accounts and review with management as required. Perform other assigned tasks and ad hoc duties necessary to support the Accounts Receivable Department. Engage in daily huddles, as well as weekly and monthly meetings to discuss and resolve AR related issues. Participate in AR related projects (e.g., Avalara & Bill Trust). Meet defined department goals and activity metrics. Review direct reports’ timecards, ensuring employees’ time is accurately recorded and complete. Approve employee timecards at the end of each period, prior to supervisor deadline. Work with employees to resolve errors (missing punches, adjustments, etc.). Review and approve PTO requests. Requirements
Preferred Qualifications: Key Performance Measures:
Days Sales Outstanding (DSO), Electronic Billing % $, Electronic Payments % $, Bad Debt Write-off % $, Improvements Implemented. Seniority level
Entry level Employment type
Full-time Job function
Accounting/Auditing and Finance Industries
Wholesale
#J-18808-Ljbffr