CLAAS
Technical Support Specialist - Graduate Program
Join to apply for the
Technical Support Specialist - Graduate Program
role at
CLAAS . MUST BE ELIGIBLE TO WORK IN THE U.S. CLAAS of America is part of a family-owned company with a presence across North America. We focus on the successful sales and service of CLAAS products, empowering farmers to excel in their fields. Company:
CLAAS of America Inc. Location:
Omaha Start Date:
09/09/2024 Professional Level:
Graduates Key Area:
After Sales Are you ready to work with advanced agricultural machinery? If yes, apply to become part of our success story! Your Role on Our Team
The CLAAS North American Graduate Program is a 12-24 month professional development plan within our NA Service Department. Participants will gain practical experience and participate in specialized development opportunities in North America and abroad. Participants will familiarize themselves with CLAAS products, dealer networks, customer operations, headquarters functions, and business practices. They will perform duties such as providing technical support to dealership personnel and assisting in developing dealer service capabilities. Successful completion prepares participants for roles like Territory Technical Representative or Technical Specialist within North America. Provide technical and service support for CLAAS products at dealer locations or customer sites, including troubleshooting and training dealer technicians. Prepare and present technical reports on product performance and reliability issues. Assist with Product Improvement Programs and Campaigns. Schedule and report on dealer and customer visits, working closely with managers. Adhere to company policies, safety standards, and demonstrate punctuality. This position involves extensive travel, especially during harvest season (80-100%). A valid driver’s license and passport are required. Travel may include stays of 1-3 weeks, with occasional weekends away. Your Profile
Bachelor’s Degree in a technical field or equivalent experience; agricultural studies are a plus. Entry level (0-3 years) or more experienced (3+ years) in technical roles. Experience with agricultural equipment preferred. Ability to analyze equipment issues and identify solutions. Strong technical communication and interpersonal skills. Proficient with diagnostic tools (electrical, hydraulic) and computer systems, including MS Office. Benefits
Health, vision, disability insurance, and more. Paid time off, 401(k) with company match, retirement programs. Life insurance, tuition reimbursement, wellness programs, and other employee benefits. We look forward to your application! Contact:
Michelle Schefcik, CLAAS of America Inc. Email: michelle.schefcik@claas.com Follow us on
Instagram
and
LinkedIn .
#J-18808-Ljbffr
Join to apply for the
Technical Support Specialist - Graduate Program
role at
CLAAS . MUST BE ELIGIBLE TO WORK IN THE U.S. CLAAS of America is part of a family-owned company with a presence across North America. We focus on the successful sales and service of CLAAS products, empowering farmers to excel in their fields. Company:
CLAAS of America Inc. Location:
Omaha Start Date:
09/09/2024 Professional Level:
Graduates Key Area:
After Sales Are you ready to work with advanced agricultural machinery? If yes, apply to become part of our success story! Your Role on Our Team
The CLAAS North American Graduate Program is a 12-24 month professional development plan within our NA Service Department. Participants will gain practical experience and participate in specialized development opportunities in North America and abroad. Participants will familiarize themselves with CLAAS products, dealer networks, customer operations, headquarters functions, and business practices. They will perform duties such as providing technical support to dealership personnel and assisting in developing dealer service capabilities. Successful completion prepares participants for roles like Territory Technical Representative or Technical Specialist within North America. Provide technical and service support for CLAAS products at dealer locations or customer sites, including troubleshooting and training dealer technicians. Prepare and present technical reports on product performance and reliability issues. Assist with Product Improvement Programs and Campaigns. Schedule and report on dealer and customer visits, working closely with managers. Adhere to company policies, safety standards, and demonstrate punctuality. This position involves extensive travel, especially during harvest season (80-100%). A valid driver’s license and passport are required. Travel may include stays of 1-3 weeks, with occasional weekends away. Your Profile
Bachelor’s Degree in a technical field or equivalent experience; agricultural studies are a plus. Entry level (0-3 years) or more experienced (3+ years) in technical roles. Experience with agricultural equipment preferred. Ability to analyze equipment issues and identify solutions. Strong technical communication and interpersonal skills. Proficient with diagnostic tools (electrical, hydraulic) and computer systems, including MS Office. Benefits
Health, vision, disability insurance, and more. Paid time off, 401(k) with company match, retirement programs. Life insurance, tuition reimbursement, wellness programs, and other employee benefits. We look forward to your application! Contact:
Michelle Schefcik, CLAAS of America Inc. Email: michelle.schefcik@claas.com Follow us on
and
LinkedIn .
#J-18808-Ljbffr