Harris Computer
Senior Application Support – Treasurer Financials
Harris Computer, Myrtle Point, Oregon, United States, 97458
Overview
Employer Industry: Software Solutions for Local Government Why consider this job opportunity
Opportunity for career advancement and growth within the organization Comprehensive benefits package and additional perks Flexible hybrid remote work environment Opportunity to make a significant impact on local government operations Collaborative and supportive team culture Responsibilities
Respond promptly and professionally to inbound support inquiries via phone, email, web, and a ticketing system Log and track client issues and time spent using internal support systems Provide troubleshooting and guidance to clients, resolving issues or escalating as needed Conduct virtual and on-site training sessions to help clients use the system effectively Collaborate with internal teams to communicate client feedback and resolve system limitations Qualifications
Experience working in a County Treasurer’s Office (Iowa preferred) or familiarity with Treasurer workflows 1+ years of experience in a customer service or technical support role Strong communication and interpersonal skills with the ability to explain technical concepts clearly Proficient in Microsoft Office 365 applications Bachelor’s degree in Finance, Accounting, Public Administration, Computer Science, or a related field, or equivalent professional experience Preferred Qualifications
Bonus: Experience with Document Locator, Solutions Vision software, or working in or supporting Iowa local government operations #SoftwareSolutions #CustomerSupport #LocalGovernment #HybridWork #CareerGrowth We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Employer Industry: Software Solutions for Local Government Why consider this job opportunity
Opportunity for career advancement and growth within the organization Comprehensive benefits package and additional perks Flexible hybrid remote work environment Opportunity to make a significant impact on local government operations Collaborative and supportive team culture Responsibilities
Respond promptly and professionally to inbound support inquiries via phone, email, web, and a ticketing system Log and track client issues and time spent using internal support systems Provide troubleshooting and guidance to clients, resolving issues or escalating as needed Conduct virtual and on-site training sessions to help clients use the system effectively Collaborate with internal teams to communicate client feedback and resolve system limitations Qualifications
Experience working in a County Treasurer’s Office (Iowa preferred) or familiarity with Treasurer workflows 1+ years of experience in a customer service or technical support role Strong communication and interpersonal skills with the ability to explain technical concepts clearly Proficient in Microsoft Office 365 applications Bachelor’s degree in Finance, Accounting, Public Administration, Computer Science, or a related field, or equivalent professional experience Preferred Qualifications
Bonus: Experience with Document Locator, Solutions Vision software, or working in or supporting Iowa local government operations #SoftwareSolutions #CustomerSupport #LocalGovernment #HybridWork #CareerGrowth We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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