SURVEILLANCE TECHNICAL ADMINISTRATOR (Immokalee Location)

SURVEILLANCE TECHNICAL ADMINISTRATOR (Immokalee Location)

Job Location: US-FL-Immokalee Overview

The Surveillance Technical Administrator coordinates all administrative and technical operations supporting continuous functionality of all Seminole Tribal Gaming Commission Surveillance Departments. The incumbent provides oversight of Surveillance Technicians across all Seminole Tribe of Florida Gaming properties, assists with hiring, training, and scheduling to ensure operational efficiency, and ensures all surveillance equipment is properly maintained, repaired, and upgraded in compliance with Tribal Internal Control Standards (TICS), Seminole Tribal Gaming Code, the State of Florida Gaming Compact, and STGC-approved Policies & Procedures. Responsibilities

Serve as liaison with external vendors and consultants for technical support and equipment procurement as directed by the Senior Surveillance Manager. Assist with employee evaluations, mentor team members, and provide technical guidance on industry best practices. Conduct site visits to evaluate surveillance system performance, interpret technical data, and identify areas for improvement; escalates critical issues as necessary. Provide oversight of design and implementation of surveillance systems, including camera layouts, cabling, digital storage, and supporting infrastructure, ensuring projects are completed on time and within budget. Monitor surveillance recording systems to ensure continuous and compliant video capture in accordance with regulatory and internal standards. Oversee installation, maintenance, and troubleshooting of all surveillance equipment, including digital systems, servers, encoders, cameras, and storage devices; escalates complex issues when necessary. Manage preventive maintenance schedules and ensure timely repair or replacement of damaged equipment to minimize operational downtime. Administer purchasing and capital expenditure budgets for surveillance equipment across all Seminole Tribe of Florida Gaming facilities, review and approve purchase requests, process contracts, and manage vendor relationships. Maintain oversight of surveillance equipment inventory and ensure routine audits of VMS systems and inventory are conducted monthly, as directed by the Senior Surveillance Manager. Oversee the video archiving process of all composite video files and collected data across all surveillance departments, in compliance with STGC retention policies and procedures. Collaborate with property Surveillance Management to assign projects, schedule work, and coordinate staff meetings, trainings, and events. Remain available 24/7 to provide technical guidance during equipment failures or surveillance emergencies. Ensure adherence with all STGC, STOF, and regulatory policies and procedures at all times. Perform additional related duties as assigned/required. Qualifications

Knowledge of Seminole Tribe of Florida history, culture, and organization. Knowledge of National Indian Gaming Commission (NIGC) policies and regulations. In-depth knowledge of casino surveillance technology, digital recording systems, and programming of large camera matrix and surveillance digital systems. Knowledge of the principles, applications, and physics of surveillance video network installation, analog and digital electronics, telephone systems, voice transmitters, vehicle tracking devices, video cameras, night vision systems, etc. Extensive knowledge of programming servers and digital recording systems. Extensive knowledge of certification class for large matrix systems, and Honeywell digital recording system certifications. Extensive knowledge of procedures and legal requirements in developing criminal cases for prosecution. Ability to analyze and interpret legal documents. Ability to prepare and provide evidence in court, if required. Ability to work independently. Ability to diagnose, analyze, and resolve complex technical problems under pressure. Ability to manage multiple projects, meet deadlines, and ensure compliance with regulatory standards. Strong interpersonal and communication skills; ability to train, guide, and support staff effectively. Ability to establish and maintain positive working relationships with staff, STOF, and STGC officials, and the general public. Ability to serve the STOF, STGC, the general public, and fellow employees with honesty and integrity in accordance with established rules and procedures. Minimum Qualifications

High school diploma or equivalent GED is required. Bachelor’s Degree in a related field is preferred. A minimum of five (5) years of experience in surveillance monitoring, camera installation, and maintenance of digital systems within a casino setting is required. Knowledge of camera recording requirements and programming of large camera matrix and surveillance digital systems is required. Knowledge of certification class for large matrix systems, and Dallmeier/Honeywell digital recording system certifications is preferred. Ability to meet standards established in order to obtain and maintain active the Employee Gaming License, is required. Must possess a valid Florida Driver’s License and be able to travel to all STOF Reservations and other locations as necessary. Must be able to work a flexible schedule including evenings, weekends and holidays. Due to the nature of the business, all applicants must be 21 years of age or older. Physical Demands

Physical strength and agility sufficient to perform the assigned duties. Capable of lifting and/or carrying 50 lbs. Considerable manipulative skill and dexterity (reaching, bending, turning, and squatting) is required to ensure the safe operation of the equipment and to safeguard nearby persons, property and moving traffic. Driving a company vehicle may be required. Working Conditions

Works between a clean, air‑conditioned office environment, with little noise and the casino floor, with noise, lights, sound and smoke. Closing

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. Background Check

Credit Check Criminal Background Check Drug Screen

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