Kroger Mountain View Foods
FRONT END/LEAD CLERK
Kroger Mountain View Foods, Stevens Point, Wisconsin, United States, 54481
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FRONT END/LEAD CLERK
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Kroger Mountain View Foods 2 weeks ago Be among the first 25 applicants Provide day-to-day support of all Front End department operations, policies, processes and procedures. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. Responsibilities Explore and develop more effective and efficient processes, policies and procedures for Front End, Customer Service Center and Accounting. Design a cleaner, more efficient working environment for Front End, Customer Service and Accounting. Ensure safe, effective and efficient customer service is provided throughout department. Improve Shopping Experience Progress Report, Customer Tracker, Associate Tracker, Cash Over/Short, CCG, ELMS utilization, Customer Comment Cards, FES Evaluations, Bob Audits, and Key Retailing Measurements. Provide training, support and follow-up on all aspects of Key Retailing. Coach and train customer service manager and front end supervisors. Promote, communicate, and implement company initiatives and process improvements to staff positively and respectfully. Support store management in maintaining a clean, organized, and pleasant shopping environment at check stands, front-end, Self Service Checkouts, Customer Service Center, Accounting Room, and parking lot area. Perform any additional duties as assigned. Qualifications Minimum Willing to work mornings, afternoons, evenings, or nights as needed. Available to work weekends and holidays, especially during peak times. Experience in retail, especially customer service and front-end operations. Ability to multitask and handle large workloads. Effective communication skills in writing and speaking. Ability to learn various computer applications like Microsoft Word, Excel, PowerPoint, ACE, Supersked, etc. Understanding of department operations including managing people, merchandising, inventory, shrink control, customer service, labor scheduling, and expenses. High integrity and dependability in past work record. Desired Extensive experience in customer service and front-end operations. About Us Based in Wyoming, Metro Market merged with The Kroger Company in 2015. We serve customers in 16 stores across the state. As part of Kroger, we value diversity and aim to create positive experiences for customers, communities, and staff. We provide opportunities for growth and development, whether part-time or full-time. For accommodations during the application process, contact 844-849-7136 or the store management. What You’ll Receive From Us Comprehensive healthcare coverage including medical, dental, vision, and prescriptions. Flexible scheduling with paid time off, holidays, and sick leave. Support services like counseling and financial coaching. Employee discounts on various products and services. Up to $21,000 in tuition reimbursement. Growth opportunities through training and diverse career paths. Visit our Benefits Page for more info. Seniority level
Entry level Employment type
Full-time Job function
Sales and Business Development Industries
Dairy Product Manufacturing
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FRONT END/LEAD CLERK
role at
Kroger Mountain View Foods 2 weeks ago Be among the first 25 applicants Provide day-to-day support of all Front End department operations, policies, processes and procedures. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. Responsibilities Explore and develop more effective and efficient processes, policies and procedures for Front End, Customer Service Center and Accounting. Design a cleaner, more efficient working environment for Front End, Customer Service and Accounting. Ensure safe, effective and efficient customer service is provided throughout department. Improve Shopping Experience Progress Report, Customer Tracker, Associate Tracker, Cash Over/Short, CCG, ELMS utilization, Customer Comment Cards, FES Evaluations, Bob Audits, and Key Retailing Measurements. Provide training, support and follow-up on all aspects of Key Retailing. Coach and train customer service manager and front end supervisors. Promote, communicate, and implement company initiatives and process improvements to staff positively and respectfully. Support store management in maintaining a clean, organized, and pleasant shopping environment at check stands, front-end, Self Service Checkouts, Customer Service Center, Accounting Room, and parking lot area. Perform any additional duties as assigned. Qualifications Minimum Willing to work mornings, afternoons, evenings, or nights as needed. Available to work weekends and holidays, especially during peak times. Experience in retail, especially customer service and front-end operations. Ability to multitask and handle large workloads. Effective communication skills in writing and speaking. Ability to learn various computer applications like Microsoft Word, Excel, PowerPoint, ACE, Supersked, etc. Understanding of department operations including managing people, merchandising, inventory, shrink control, customer service, labor scheduling, and expenses. High integrity and dependability in past work record. Desired Extensive experience in customer service and front-end operations. About Us Based in Wyoming, Metro Market merged with The Kroger Company in 2015. We serve customers in 16 stores across the state. As part of Kroger, we value diversity and aim to create positive experiences for customers, communities, and staff. We provide opportunities for growth and development, whether part-time or full-time. For accommodations during the application process, contact 844-849-7136 or the store management. What You’ll Receive From Us Comprehensive healthcare coverage including medical, dental, vision, and prescriptions. Flexible scheduling with paid time off, holidays, and sick leave. Support services like counseling and financial coaching. Employee discounts on various products and services. Up to $21,000 in tuition reimbursement. Growth opportunities through training and diverse career paths. Visit our Benefits Page for more info. Seniority level
Entry level Employment type
Full-time Job function
Sales and Business Development Industries
Dairy Product Manufacturing
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