Community Association Manager

Associa is currently looking for a Community Association Manager to join our team in Gilford, NH. As a Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in this role, you will need great customer service skills and the ability to work on multiple projects. What do we offer? Associa offers a competitive benefits package to our full-time employees, including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives, among other benefits. We have been designated a Great Place to Work for six consecutive years, and many of our locations have been awarded as Best and Brightest. How will you make an impact? The Community Association Manager (CAM) helps the company grow by: Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed. Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement. Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners, and arranging bulk mailing of these documents within the time frames set by state or governing documents. Reviewing monthly financial reports and ensuring management summaries are submitted to the association Board of Directors. Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures required to maintain the desired community appearance and operation. Qualifications: Proficiency in Microsoft Office (Word, Excel, Outlook). Experience in Community Management, customer service, hospitality, or related industries. Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.). Strong customer service and conflict resolution skills. Ability to work effectively with others, both in person and in group settings. Ability to prioritize, manage time efficiently, and meet deadlines. Effective and professional communication skills via phone, email, and in person.

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