Texas Woman's University
Systems Administrator - IT Solutions
Texas Woman's University, Denton, Texas, United States, 76205
JOB SUMMARY
The Systems Administrator is responsible for maintaining, testing, and analyzing university infrastructure services to enable functional areas to meet strategic goals. The role provides development and operational support for university information technology systems and ensures the successful integration of both administrative and academic systems. The System Administrator is a member of IT Solutions (ITS) and is expected to uphold the division's mission to empower an agile, digital university and elevate technology as a strategic institutional asset, contributing to a collaborative, human-centered, innovative, accountable, transparent, and inclusive culture within ITS. ORGANIZATIONAL RELATIONSHIPS
Reports to:
Manager, Platform & Cloud Services Supervises:
No supervisory responsibilities ESSENTIAL DUTIES
Systems Management & Support
(90%) Assists in planning and implementation of technology initiatives. Manages and monitors all installed systems and infrastructure. Installs, configures, tests and maintains operating systems, application software, and system management tools. Proactively ensures the highest levels of systems and infrastructure availability. Monitors and tests application performance for potential bottlenecks, identifies possible solutions, and works with developers to implement those fixes. Maintains security, backup, and redundancy strategies. Writes and maintains custom scripts to increase system efficiency and lower the human intervention time on tasks. Manages and documents hardware and software requirements, objectives, deliverables, and specifications on a project-by-project basis. Assists in the development and evaluation of systems specifications and participates in the design of information and operational support systems. Provides high quality and timely systems support, including responding to incident/problem tickets and troubleshooting errors and issues with systems infrastructure. ADDITIONAL DUTIES
(10%) Maintains awareness of current practices and future trends in operating systems, infrastructure automation, storage, virtualization, cloud computing and backup technologies and best practices. Represents IT Solutions and participates in the campus community by serving on working groups, project teams, and university committees. Performs other duties as requested. EDUCATION
Bachelor's degree required. Additional job-related experience may substitute for the required education on a year-for-year basis. EXPERIENCE
Three years of relevant experience as a systems administrator or computer support. Additional job-related education may substitute for the required experience on a year-for-year basis. REQUIREMENT
Regular and reliable attendance at the University during regular scheduled days and work hours is an essential function of this position. Work is performed under general supervision and performance is based on the effective completion of assignments and results obtained. The performance evaluation is conducted through the performance evaluation system and in accordance with the University Policies & Procedures. All employees share the responsibility of maintaining information security and privacy requirements within the university by adhering to Federal and State regulations, and TWU Policies & Procedures. KNOWLEDGE, SKILLS, AND ABILITIES
Ability to maintain the security and integrity of the infrastructure. Experience managing interconnected systems and servers in a complex environment. Understanding of at least one major server operating system (Windows Server, Red Hat Linux, etc.). Strong written and oral communication skills and interpersonal skills with a focus on rapport-building, listening and questioning skills. Proven analytical and problem-solving abilities, including the ability to anticipate, identify, and solve critical problems. Ability to build effective relationships and work collegially and collaboratively with constituents at all levels in a diverse and distributed environment. Proficiency with personal computer and standard office software and email. ADDITIONAL/DESIRABLE SKILLS & ABILITIES Experience with virtualization and containerization. Understanding of Cloud deployment technologies. Experience in the administration and performance tuning of application stacks. Familiarity with monitoring systems, automation software, and scripting environments. Experience in a higher education setting. Familiarity with Texas Administrative Code (TAC 202). PHYSICAL DEMANDS
The physical demands described in the Essential Duties and below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. The employee may be required to travel. Ability to lift up to 50 lbs and use a ladder as necessary. WORK ENVIRONMENT
All employees are responsible for maintaining an environment that is free from discrimination, intimidation, harassment, including sexual harassment. Work is normally performed in a typical interior work environment. SAFETY
TWU promotes a safe working environment. Employees are responsible for completing assigned tasks safely and efficiently, and supervisors are responsible for creating and maintaining a safe work environment. Employees must report any unsafe work conditions or practices, as well as any near-miss incidents, to their supervisor and Risk Management. Injury/accident reports should be submitted within 24 hours of the incident to the Office of Human Resources and Risk Management. Texas Woman's University, an AA/EEO employer, provides equal opportunity to all employees and applicants for employment and prohibits discrimination on the basis of race, color, national origin, religion, gender, age, disability, veteran status, sexual orientation, or any other legally protected category, class or characteristic. All offers of employment will be contingent on the candidate's ability to provide documents which establish proof of identity and eligibility to work in the United States. Positions deemed security-sensitive require background checks and verification of all academic credentials. If you are a male between the age of 18 and 25, federal law requires that you must be registered with the U.S. Selective Service System, unless you meet certain exemptions under Selective Service law. For additional information regarding registration or status, visit the Selective Service System website at www.sss.gov.
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The Systems Administrator is responsible for maintaining, testing, and analyzing university infrastructure services to enable functional areas to meet strategic goals. The role provides development and operational support for university information technology systems and ensures the successful integration of both administrative and academic systems. The System Administrator is a member of IT Solutions (ITS) and is expected to uphold the division's mission to empower an agile, digital university and elevate technology as a strategic institutional asset, contributing to a collaborative, human-centered, innovative, accountable, transparent, and inclusive culture within ITS. ORGANIZATIONAL RELATIONSHIPS
Reports to:
Manager, Platform & Cloud Services Supervises:
No supervisory responsibilities ESSENTIAL DUTIES
Systems Management & Support
(90%) Assists in planning and implementation of technology initiatives. Manages and monitors all installed systems and infrastructure. Installs, configures, tests and maintains operating systems, application software, and system management tools. Proactively ensures the highest levels of systems and infrastructure availability. Monitors and tests application performance for potential bottlenecks, identifies possible solutions, and works with developers to implement those fixes. Maintains security, backup, and redundancy strategies. Writes and maintains custom scripts to increase system efficiency and lower the human intervention time on tasks. Manages and documents hardware and software requirements, objectives, deliverables, and specifications on a project-by-project basis. Assists in the development and evaluation of systems specifications and participates in the design of information and operational support systems. Provides high quality and timely systems support, including responding to incident/problem tickets and troubleshooting errors and issues with systems infrastructure. ADDITIONAL DUTIES
(10%) Maintains awareness of current practices and future trends in operating systems, infrastructure automation, storage, virtualization, cloud computing and backup technologies and best practices. Represents IT Solutions and participates in the campus community by serving on working groups, project teams, and university committees. Performs other duties as requested. EDUCATION
Bachelor's degree required. Additional job-related experience may substitute for the required education on a year-for-year basis. EXPERIENCE
Three years of relevant experience as a systems administrator or computer support. Additional job-related education may substitute for the required experience on a year-for-year basis. REQUIREMENT
Regular and reliable attendance at the University during regular scheduled days and work hours is an essential function of this position. Work is performed under general supervision and performance is based on the effective completion of assignments and results obtained. The performance evaluation is conducted through the performance evaluation system and in accordance with the University Policies & Procedures. All employees share the responsibility of maintaining information security and privacy requirements within the university by adhering to Federal and State regulations, and TWU Policies & Procedures. KNOWLEDGE, SKILLS, AND ABILITIES
Ability to maintain the security and integrity of the infrastructure. Experience managing interconnected systems and servers in a complex environment. Understanding of at least one major server operating system (Windows Server, Red Hat Linux, etc.). Strong written and oral communication skills and interpersonal skills with a focus on rapport-building, listening and questioning skills. Proven analytical and problem-solving abilities, including the ability to anticipate, identify, and solve critical problems. Ability to build effective relationships and work collegially and collaboratively with constituents at all levels in a diverse and distributed environment. Proficiency with personal computer and standard office software and email. ADDITIONAL/DESIRABLE SKILLS & ABILITIES Experience with virtualization and containerization. Understanding of Cloud deployment technologies. Experience in the administration and performance tuning of application stacks. Familiarity with monitoring systems, automation software, and scripting environments. Experience in a higher education setting. Familiarity with Texas Administrative Code (TAC 202). PHYSICAL DEMANDS
The physical demands described in the Essential Duties and below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. The employee may be required to travel. Ability to lift up to 50 lbs and use a ladder as necessary. WORK ENVIRONMENT
All employees are responsible for maintaining an environment that is free from discrimination, intimidation, harassment, including sexual harassment. Work is normally performed in a typical interior work environment. SAFETY
TWU promotes a safe working environment. Employees are responsible for completing assigned tasks safely and efficiently, and supervisors are responsible for creating and maintaining a safe work environment. Employees must report any unsafe work conditions or practices, as well as any near-miss incidents, to their supervisor and Risk Management. Injury/accident reports should be submitted within 24 hours of the incident to the Office of Human Resources and Risk Management. Texas Woman's University, an AA/EEO employer, provides equal opportunity to all employees and applicants for employment and prohibits discrimination on the basis of race, color, national origin, religion, gender, age, disability, veteran status, sexual orientation, or any other legally protected category, class or characteristic. All offers of employment will be contingent on the candidate's ability to provide documents which establish proof of identity and eligibility to work in the United States. Positions deemed security-sensitive require background checks and verification of all academic credentials. If you are a male between the age of 18 and 25, federal law requires that you must be registered with the U.S. Selective Service System, unless you meet certain exemptions under Selective Service law. For additional information regarding registration or status, visit the Selective Service System website at www.sss.gov.
#J-18808-Ljbffr