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The Jonus Group

Commercial Insurance Account Manager

The Jonus Group, Richmond, Virginia, United States, 23214

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Job Description

Job Description:

A Richmond-based insurance brokerage is looking for a motivated individual to help support its ongoing growth. This role involves working closely with Producers to maintain existing accounts, enhance client relationships, and identify opportunities for cross-selling. As a frontline representative of the agency, the Customer Service Representative (CSR) interacts with clients daily, ensuring their needs are met and often serving as the first point of contact for claims.

Qualifications & Skills

Associate degree required; Bachelor’s degree preferred. CIC or CPCU REQUIRED Proficient with technology and equipped with strong verbal and written communication skills. Committed to professional development, including obtaining a professional designation within 18 months of employment. Excellent time management and organizational abilities; capable of handling multiple tasks and service requests simultaneously. Strong attention to detail and ability to stay focused. Ideal for entry-level candidates seeking long-term growth and advancement within the insurance industry.

Key Responsibilities

Provide high-quality service to existing clients by becoming proficient in carrier portals, online endorsements, and technology tools. Follow the agency’s Procedures Manual for servicing clients and documenting interactions. Ensure timely delivery of policies, endorsements, certificates, and other essential documents. Manage policy renewals efficiently through the agency’s platform. Proactively follow up on outstanding claims, applications, and underwriting requirements. Support clients with billing questions and invoicing issues.

Compensation & Benefits

Competitive salary based on education and experience. Bonus opportunities tied to client retention and business growth. Employer-sponsored health insurance and SIMPLE IRA with matching contributions. Paid vacation and personal time off.

Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

Job function Sales, Business Development, and Finance Industries Banking, Financial Services, and Insurance Referrals increase your chances of interviewing at The Jonus Group by 2x Sign in to set job alerts for “Commercial Account Manager” roles.

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