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Intuit

Tax Associate - 2+ Yrs Paid Tax Experience Required

Intuit, Boise, Idaho, United States, 83708

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Tax Associate - 2+ Yrs Paid Tax Experience Required Join to apply for the

Tax Associate - 2+ Yrs Paid Tax Experience Required

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Intuit

Overview Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on a seasonal basis. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax Live - Seasonal Local Service Associate, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.”

About The Role In this role, you will work on-site from a TurboTax location, serving customers both in-person and virtually using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes. Whether assisting with simple W2 filings, navigating life events (marriage, children, elder care), or handling more complex tax scenarios like business income, amendments, or investments, you will serve as the go-to expert for your clients.

Additionally, you will play a key role in growing TurboTax’s client base within the local community, establishing long-term relationships, and driving customer loyalty. TurboTax will provide a straightforward playbook, essential tools, and dedicated support to facilitate your success. This role is nonexempt and requires onsite presence at a TurboTax location in the United States on a seasonal basis.

What You’ll Do

Provide Tax Expertise – Give hands‑on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments).

Be a Proactive Community Ambassador – Cultivate a robust customer base for TurboTax, act as the local face of TurboTax, engage new prospects, nurture leads, and convert them into long‑term clients through proactive outreach and local events.

Educate and Communicate Confidently – Represent TurboTax in your local community, host learning events, participate in local marketing, and demystify taxes for accessibility.

Build Relationships – Connect with people, demonstrate sensitivity to financial concerns, and build long‑term trust that turns one‑time transactions into loyal, multi‑year relationships.

Deliver a Best‑in‑Class Customer Experience – Create an exceptional customer experience, professionalism, and genuine interest in helping clients achieve their financial goals. Interact with customers both in‑person and via Intuit’s video tools. Address inquiries while helping them overcome tax‑related challenges.

What You Get As a TurboTax Live – Seasonal Local Service Associate, you’ll receive seasonal company benefits and resources, including:

401(k) Savings Plan with company matching

Paid sick time

Employee Stock Purchase Plan

E&O Insurance provided by Intuit

Employee Assistance Program

Discounts on Intuit products (including a free copy of TurboTax Live)

Ongoing collaboration opportunities and marketing support

Who You Are

Active Preparer Tax Identification Number (PTIN) as required by law

Minimum of 2 years paid experience filing 30 or more federal and state individual 1040 tax returns per season using professional tax preparation software

Familiarity with Circular 230

Willing and available to work a static weekly schedule of at least 24 hours per week at a TurboTax location

Interest in building local and online social presence as a TurboTax Associate, creating accessible tax‑related content and resources for your community in accordance with Intuit’s policies

Bilingual (English/Spanish) communication skills are a plus

Experience in holistic tax advisory services beyond tax filing

Attributes & Skills

Passionate about empowering customers and helping them overcome the complexities of taxation

Passionate about local community and excited to work with Intuit to engage and build presence in your local community

Entrepreneurial and self‑driven with a business ownership mindset to grow your customer portfolio

Exceptional customer service skills, high empathy, and friendly, professional demeanor

Excited to be showcased as a TurboTax Live – Seasonal Local Service Associate in local and national marketing efforts

Strong verbal and written communication skills

Ability to work independently in a fast‑paced environment while managing multiple priorities

Proficient with technology, including tax preparation software and CRM/sales tools

Additional Requirements

Must reside within the United States

Must possess or be able to obtain any related State licenses, certificates, permits, or bonds

Compensation Intuit provides a competitive compensation package with a strong pay‑for‑performance rewards approach. The expected base pay range for this position varies by location:

Bay Area, California: $23.70 – $28.00

Southern California: $23.70 – $28.00

Colorado: $22.60 – $26.70

Hawaii: $23.70 – $28.00

Illinois: $22.60 – $26.70

Maryland: $22.60 – $26.70

Massachusetts: $23.70 – $28.00

Minnesota: $20.20 – $23.90

New Jersey: $23.70 – $28.00

New York: $23.70 – $28.00

Ohio: $20.20 – $23.90

Vermont: $22.60 – $26.70

Washington: $23.70 – $28.00

Washington, DC: $22.60 – $26.70

This position will be eligible for a cash bonus, equity rewards, and benefits in accordance with Intuit’s applicable plans and programs.

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