Avenue5 Residential
Job Title:
Leasing Consultant
Compensation:
$19 - $19.50 Hourly + Bonus Opportunities
Schedule : Saturday + Sundays Required + 3 Weekdays | Two Weekdays Off We are seeking a talented leasing consultant to coordinate all activities related to apartment rentals, move-ins, move-outs, and lease renewals. The leasing consultant will interact directly with prospective and current residents to achieve maximum occupancy and ensure resident retention and client satisfaction. Responsibilities
Ability to focus on the needs of others by listening, understanding, and showing empathy and respect. Ensures excellent customer service to prospective and current residents and promotes a quality living experience for all. Generates and handles traffic, qualifies prospective residents, leases apartments, prepares lease documentation, and completes move-in paperwork and processes. Ensures model apartments are in touring condition. Orients prospective and current residents to the property. Processes renewal paperwork and ensures documentation is delivered to current residents on a monthly basis. Maintains accurate and detailed records of traffic activity by entering applicable information into the computer. Follows up with all prospective residents via phone, mail or email. Converts phone traffic into scheduled appointments with prospective residents to tour the property. Inspects apartments prior to resident move-ins and ensures apartments are in move-in condition. Creates and maintains confidential resident files. Completes weekly leasing reports in accurate and timely fashion. Ensures all open and close procedures are completed daily. Assists with ongoing resident relations throughout the occupant’s tenancy. Responsible for shopping competitive properties. Inspects buildings and grounds to ensure safety and cleanliness. Assists with processing work order requests for residents. Supports management by providing clerical support. May be asked to assist with planning and implementing resident activities. Complies with all company policies, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws. Requirements
High school diploma is required. Minimum of one year of previous sales experience is preferred. One year of previous residential leasing experience is preferred. Excellent customer service and interpersonal skills. Prior experience in Yardi Voyager or another equivalent system is preferred. Basic level knowledge with Microsoft Office Suite. Excellent interpersonal skills to effectively and sensitively communicate with all levels of management. Sensitivity to confidential matters is required. Ability to work independently and prioritize effectively in a fast-paced environment. Ability to relay technical concerns with adequate detail, quickly and accurately. Capability to read, write, comprehend, and converse in English. Ability to use general office equipment. Strong organizational and time-management skills. Ability to cope with and defuse situations involving angry or difficult people. Must maintain a valid driver’s license, clean driving record and current auto insurance. Must comply with all safety requirements. Our Benefits
Physical wellness: Medical, dental, vision, and mental health coverage options. Financial wellness: Competitive pay plus basic life insurance and matching 401K contributions. Mental and emotional wellness: Generous time-off plan includes 10 paid holidays. Perks and more: Mentoring, professional development, discounts, tuition reimbursement, robust recognition program.
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Leasing Consultant
Compensation:
$19 - $19.50 Hourly + Bonus Opportunities
Schedule : Saturday + Sundays Required + 3 Weekdays | Two Weekdays Off We are seeking a talented leasing consultant to coordinate all activities related to apartment rentals, move-ins, move-outs, and lease renewals. The leasing consultant will interact directly with prospective and current residents to achieve maximum occupancy and ensure resident retention and client satisfaction. Responsibilities
Ability to focus on the needs of others by listening, understanding, and showing empathy and respect. Ensures excellent customer service to prospective and current residents and promotes a quality living experience for all. Generates and handles traffic, qualifies prospective residents, leases apartments, prepares lease documentation, and completes move-in paperwork and processes. Ensures model apartments are in touring condition. Orients prospective and current residents to the property. Processes renewal paperwork and ensures documentation is delivered to current residents on a monthly basis. Maintains accurate and detailed records of traffic activity by entering applicable information into the computer. Follows up with all prospective residents via phone, mail or email. Converts phone traffic into scheduled appointments with prospective residents to tour the property. Inspects apartments prior to resident move-ins and ensures apartments are in move-in condition. Creates and maintains confidential resident files. Completes weekly leasing reports in accurate and timely fashion. Ensures all open and close procedures are completed daily. Assists with ongoing resident relations throughout the occupant’s tenancy. Responsible for shopping competitive properties. Inspects buildings and grounds to ensure safety and cleanliness. Assists with processing work order requests for residents. Supports management by providing clerical support. May be asked to assist with planning and implementing resident activities. Complies with all company policies, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws. Requirements
High school diploma is required. Minimum of one year of previous sales experience is preferred. One year of previous residential leasing experience is preferred. Excellent customer service and interpersonal skills. Prior experience in Yardi Voyager or another equivalent system is preferred. Basic level knowledge with Microsoft Office Suite. Excellent interpersonal skills to effectively and sensitively communicate with all levels of management. Sensitivity to confidential matters is required. Ability to work independently and prioritize effectively in a fast-paced environment. Ability to relay technical concerns with adequate detail, quickly and accurately. Capability to read, write, comprehend, and converse in English. Ability to use general office equipment. Strong organizational and time-management skills. Ability to cope with and defuse situations involving angry or difficult people. Must maintain a valid driver’s license, clean driving record and current auto insurance. Must comply with all safety requirements. Our Benefits
Physical wellness: Medical, dental, vision, and mental health coverage options. Financial wellness: Competitive pay plus basic life insurance and matching 401K contributions. Mental and emotional wellness: Generous time-off plan includes 10 paid holidays. Perks and more: Mentoring, professional development, discounts, tuition reimbursement, robust recognition program.
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