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Xtensys

Epic Security Analyst

Xtensys, Northeast Ithaca, New York, United States

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Epic Security Analyst

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Xtensys

Overview Xtensys, a recently established managed service provider, delivers cutting‑edge technology to health systems, starting in NY and expanding beyond. Owned by two industry leaders focused on innovation in rural and community health, we are rapidly growing with several major initiatives underway. We are seeking an experienced Epic Security Analyst to join our team of 500 and support our exciting journey. We value people and we’re building a culture to match. If you are a collaborative, innovative, and strategic leader, we’d love to talk.

Job Summary The Epic Security Analyst plays a hands‑on role in managing user access within the Epic electronic medical record (EMR) platform. Working under the direction of the Lead Epic Security Analyst, this position is responsible for provisioning user accounts, updating templates and security classes, processing access‑related tickets, and participating in audits and go‑lives. The analyst collaborates with HR, clinical departments, and IT teams to ensure accurate, compliant, and role‑appropriate access based on established Role‑Based Access Control (RBAC) models. This role is ideal for someone who is detail‑oriented, organized, and eager to grow their Epic security skill set while supporting the secure delivery of patient care.

Key Responsibilities

User record administration, security template management, auditing access logs, troubleshooting issues, supporting system implementations and upgrades.

Build, configure, and maintain EMP (User) SER (Provider) Records in Epic.

Coordinate onboarding of new providers and departments, ensuring timely and accurate setup for clinical and billing function.

Troubleshoot user related issues and provide support to operational users and application teams.

Generate reports or queries to audit EMP & SER records and resolve data discrepancies proactively.

Participate in project meetings, build planning, and cross‑functional initiatives involving provider/location data.

Participate in Users & Security Workgroup to collaborate with the application analyst for proper build requirements and projects.

Documentation of process and procedures.

Qualifications and Experience

2+ years of Epic security experience, with in‑depth knowledge of EMP/SER records, templates, roles, and security class configuration.

Strong understanding of user and provider security standards within Epic.

Experience with audit tools, identity and access management systems (e.g., IAM, Active Directory), and ticketing platforms (e.g., Jira, Service Now).

Strong experience with Excel.

Strong analytical, troubleshooting, and communication skills.

Education / Certifications

Epic Security Coordinator (SEC) certification.

Provider and/or Data Courier Badge preferred.

Travel Requirements

5%

Physical Requirements Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, and pulling objects. Sitting most of the time, with walking and standing required only occasionally.

Why Join Us

You can work alongside dynamic leaders and a passionate, mission‑driven team.

You’re able to enjoy a flexible, high‑impact role with major opportunities for growth.

You’ll receive a competitive salary, bonus plan, benefits, and career development pathways.

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